"quickquestion"that's neverquick"can't find"knowledgearticleRep heard whoanswered and"suddenlyfigured out theanswer"Rep wentaround theirelbow to doan easy thingthe hard wayRep givesdetails foreverythingEXCEPT what'srelevantRep knewanswer butwantedhead patRep getssnippy whenasked to doworkrep speaksto at least 3techs on thesame issuerep was alreadytold the answerby another tssbut wanted a"second opinion"rep flagsyou downon breakRep needs avision/hearingtestReps thinkyour desk isa wayaroundqueue"I don'thavetops/sapaccess""I'm new"when repisn't newRep makesyou doubtthe USeducationsystemrep tries totalk to yououtside ofshiftcatch aclient intheir liesRep wasmutedwhen youansweredrep pingsyou on theside (norecent call)Cases? whatcases? nocases madeon majorchangesRep says theylookedeverywhere.....they didn'tname isconstantlymistakenRep calls forneversendway too lateafterprocessingRepactively setfire to anaccountExcessiveuse ofholds (2+)"What's thischarge"when it'sRIGHTTHERErep admitstocase/surveyavoidance"quickquestion"that's neverquick"can't find"knowledgearticleRep heard whoanswered and"suddenlyfigured out theanswer"Rep wentaround theirelbow to doan easy thingthe hard wayRep givesdetails foreverythingEXCEPT what'srelevantRep knewanswer butwantedhead patRep getssnippy whenasked to doworkrep speaksto at least 3techs on thesame issuerep was alreadytold the answerby another tssbut wanted a"second opinion"rep flagsyou downon breakRep needs avision/hearingtestReps thinkyour desk isa wayaroundqueue"I don'thavetops/sapaccess""I'm new"when repisn't newRep makesyou doubtthe USeducationsystemrep tries totalk to yououtside ofshiftcatch aclient intheir liesRep wasmutedwhen youansweredrep pingsyou on theside (norecent call)Cases? whatcases? nocases madeon majorchangesRep says theylookedeverywhere.....they didn'tname isconstantlymistakenRep calls forneversendway too lateafterprocessingRepactively setfire to anaccountExcessiveuse ofholds (2+)"What's thischarge"when it'sRIGHTTHERErep admitstocase/surveyavoidance

TSS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "quick question" that's never quick
  2. "can't find" knowledge article
  3. Rep heard who answered and "suddenly figured out the answer"
  4. Rep went around their elbow to do an easy thing the hard way
  5. Rep gives details for everything EXCEPT what's relevant
  6. Rep knew answer but wanted head pat
  7. Rep gets snippy when asked to do work
  8. rep speaks to at least 3 techs on the same issue
  9. rep was already told the answer by another tss but wanted a "second opinion"
  10. rep flags you down on break
  11. Rep needs a vision/hearing test
  12. Reps think your desk is a way around queue
  13. "I don't have tops/sap access"
  14. "I'm new" when rep isn't new
  15. Rep makes you doubt the US education system
  16. rep tries to talk to you outside of shift
  17. catch a client in their lies
  18. Rep was muted when you answered
  19. rep pings you on the side (no recent call)
  20. Cases? what cases? no cases made on major changes
  21. Rep says they looked everywhere..... they didn't
  22. name is constantly mistaken
  23. Rep calls for neversend way too late after processing
  24. Rep actively set fire to an account
  25. Excessive use of holds (2+)
  26. "What's this charge" when it's RIGHT THERE
  27. rep admits to case/survey avoidance