(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"quick question" that's never quick
"can't find" knowledge article
Rep heard who answered and "suddenly figured out the answer"
Rep went around their elbow to do an easy thing the hard way
Rep gives details for everything EXCEPT what's relevant
Rep knew answer but wanted head pat
Rep gets snippy when asked to do work
rep speaks to at least 3 techs on the same issue
rep was already told the answer by another tss but wanted a "second opinion"
rep flags you down on break
Rep needs a vision/hearing test
Reps think your desk is a way around queue
"I don't have tops/sap access"
"I'm new" when rep isn't new
Rep makes you doubt the US education system
rep tries to talk to you outside of shift
catch a client in their lies
Rep was muted when you answered
rep pings you on the side (no recent call)
Cases? what cases? no cases made on major changes
Rep says they looked everywhere.....
they didn't
name is constantly mistaken
Rep calls for neversend way too late after processing