Rep makesyou doubtthe USeducationsystemrep was alreadytold the answerby another tssbut wanted a"second opinion"rep speaksto at least 3techs on thesame issueRep needs avision/hearingtestRepactively setfire to anaccountRep calls forneversendway too lateafterprocessingrep tries totalk to yououtside ofshiftRep wentaround theirelbow to doan easy thingthe hard wayRep getssnippy whenasked to doworkRep heard whoanswered and"suddenlyfigured out theanswer"Rep givesdetails foreverythingEXCEPT what'srelevant"What's thischarge"when it'sRIGHTTHEREExcessiveuse ofholds (2+)Rep says theylookedeverywhere.....they didn'tReps thinkyour desk isa wayaroundqueueCases? whatcases? nocases madeon majorchangesname isconstantlymistakenRep wasmutedwhen youanswered"I don'thavetops/sapaccess""quickquestion"that's neverquick"can't find"knowledgearticlerep flagsyou downon breakcatch aclient intheir liesrep pingsyou on theside (norecent call)rep admitstocase/surveyavoidance"I'm new"when repisn't newRep knewanswer butwantedhead patRep makesyou doubtthe USeducationsystemrep was alreadytold the answerby another tssbut wanted a"second opinion"rep speaksto at least 3techs on thesame issueRep needs avision/hearingtestRepactively setfire to anaccountRep calls forneversendway too lateafterprocessingrep tries totalk to yououtside ofshiftRep wentaround theirelbow to doan easy thingthe hard wayRep getssnippy whenasked to doworkRep heard whoanswered and"suddenlyfigured out theanswer"Rep givesdetails foreverythingEXCEPT what'srelevant"What's thischarge"when it'sRIGHTTHEREExcessiveuse ofholds (2+)Rep says theylookedeverywhere.....they didn'tReps thinkyour desk isa wayaroundqueueCases? whatcases? nocases madeon majorchangesname isconstantlymistakenRep wasmutedwhen youanswered"I don'thavetops/sapaccess""quickquestion"that's neverquick"can't find"knowledgearticlerep flagsyou downon breakcatch aclient intheir liesrep pingsyou on theside (norecent call)rep admitstocase/surveyavoidance"I'm new"when repisn't newRep knewanswer butwantedhead pat

TSS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
  1. Rep makes you doubt the US education system
  2. rep was already told the answer by another tss but wanted a "second opinion"
  3. rep speaks to at least 3 techs on the same issue
  4. Rep needs a vision/hearing test
  5. Rep actively set fire to an account
  6. Rep calls for neversend way too late after processing
  7. rep tries to talk to you outside of shift
  8. Rep went around their elbow to do an easy thing the hard way
  9. Rep gets snippy when asked to do work
  10. Rep heard who answered and "suddenly figured out the answer"
  11. Rep gives details for everything EXCEPT what's relevant
  12. "What's this charge" when it's RIGHT THERE
  13. Excessive use of holds (2+)
  14. Rep says they looked everywhere..... they didn't
  15. Reps think your desk is a way around queue
  16. Cases? what cases? no cases made on major changes
  17. name is constantly mistaken
  18. Rep was muted when you answered
  19. "I don't have tops/sap access"
  20. "quick question" that's never quick
  21. "can't find" knowledge article
  22. rep flags you down on break
  23. catch a client in their lies
  24. rep pings you on the side (no recent call)
  25. rep admits to case/survey avoidance
  26. "I'm new" when rep isn't new
  27. Rep knew answer but wanted head pat