name isconstantlymistakenRep wasmutedwhen youansweredRep getssnippy whenasked to doworkRep knewanswer butwantedhead patrep speaksto at least 3techs on thesame issuerep was alreadytold the answerby another tssbut wanted a"second opinion""can't find"knowledgearticleReps thinkyour desk isa wayaroundqueuerep pingsyou on theside (norecent call)Excessiveuse ofholds (2+)rep admitstocase/surveyavoidanceRep heard whoanswered and"suddenlyfigured out theanswer""What's thischarge"when it'sRIGHTTHERERep makesyou doubtthe USeducationsystemRep needs avision/hearingtestRep says theylookedeverywhere.....they didn'tRep givesdetails foreverythingEXCEPT what'srelevantCases? whatcases? nocases madeon majorchangesRep wentaround theirelbow to doan easy thingthe hard wayRepactively setfire to anaccount"I don'thavetops/sapaccess""quickquestion"that's neverquickrep flagsyou downon breakRep calls forneversendway too lateafterprocessingcatch aclient intheir liesrep tries totalk to yououtside ofshift"I'm new"when repisn't newname isconstantlymistakenRep wasmutedwhen youansweredRep getssnippy whenasked to doworkRep knewanswer butwantedhead patrep speaksto at least 3techs on thesame issuerep was alreadytold the answerby another tssbut wanted a"second opinion""can't find"knowledgearticleReps thinkyour desk isa wayaroundqueuerep pingsyou on theside (norecent call)Excessiveuse ofholds (2+)rep admitstocase/surveyavoidanceRep heard whoanswered and"suddenlyfigured out theanswer""What's thischarge"when it'sRIGHTTHERERep makesyou doubtthe USeducationsystemRep needs avision/hearingtestRep says theylookedeverywhere.....they didn'tRep givesdetails foreverythingEXCEPT what'srelevantCases? whatcases? nocases madeon majorchangesRep wentaround theirelbow to doan easy thingthe hard wayRepactively setfire to anaccount"I don'thavetops/sapaccess""quickquestion"that's neverquickrep flagsyou downon breakRep calls forneversendway too lateafterprocessingcatch aclient intheir liesrep tries totalk to yououtside ofshift"I'm new"when repisn't new

TSS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. name is constantly mistaken
  2. Rep was muted when you answered
  3. Rep gets snippy when asked to do work
  4. Rep knew answer but wanted head pat
  5. rep speaks to at least 3 techs on the same issue
  6. rep was already told the answer by another tss but wanted a "second opinion"
  7. "can't find" knowledge article
  8. Reps think your desk is a way around queue
  9. rep pings you on the side (no recent call)
  10. Excessive use of holds (2+)
  11. rep admits to case/survey avoidance
  12. Rep heard who answered and "suddenly figured out the answer"
  13. "What's this charge" when it's RIGHT THERE
  14. Rep makes you doubt the US education system
  15. Rep needs a vision/hearing test
  16. Rep says they looked everywhere..... they didn't
  17. Rep gives details for everything EXCEPT what's relevant
  18. Cases? what cases? no cases made on major changes
  19. Rep went around their elbow to do an easy thing the hard way
  20. Rep actively set fire to an account
  21. "I don't have tops/sap access"
  22. "quick question" that's never quick
  23. rep flags you down on break
  24. Rep calls for neversend way too late after processing
  25. catch a client in their lies
  26. rep tries to talk to you outside of shift
  27. "I'm new" when rep isn't new