Rep wentaround theirelbow to doan easy thingthe hard wayrep flagsyou downon breakcatch aclient intheir liesrep speaksto at least 3techs on thesame issueRep knewanswer butwantedhead patReps thinkyour desk isa wayaroundqueueRep needs avision/hearingtestRep givesdetails foreverythingEXCEPT what'srelevantrep pingsyou on theside (norecent call)"quickquestion"that's neverquick"I don'thavetops/sapaccess""What's thischarge"when it'sRIGHTTHERERepactively setfire to anaccountCases? whatcases? nocases madeon majorchangesRep heard whoanswered and"suddenlyfigured out theanswer"Rep makesyou doubtthe USeducationsystem"can't find"knowledgearticleRep says theylookedeverywhere.....they didn'tRep calls forneversendway too lateafterprocessingrep was alreadytold the answerby another tssbut wanted a"second opinion"Rep wasmutedwhen youansweredExcessiveuse ofholds (2+)rep admitstocase/surveyavoidance"I'm new"when repisn't newRep getssnippy whenasked to doworkrep tries totalk to yououtside ofshiftname isconstantlymistakenRep wentaround theirelbow to doan easy thingthe hard wayrep flagsyou downon breakcatch aclient intheir liesrep speaksto at least 3techs on thesame issueRep knewanswer butwantedhead patReps thinkyour desk isa wayaroundqueueRep needs avision/hearingtestRep givesdetails foreverythingEXCEPT what'srelevantrep pingsyou on theside (norecent call)"quickquestion"that's neverquick"I don'thavetops/sapaccess""What's thischarge"when it'sRIGHTTHERERepactively setfire to anaccountCases? whatcases? nocases madeon majorchangesRep heard whoanswered and"suddenlyfigured out theanswer"Rep makesyou doubtthe USeducationsystem"can't find"knowledgearticleRep says theylookedeverywhere.....they didn'tRep calls forneversendway too lateafterprocessingrep was alreadytold the answerby another tssbut wanted a"second opinion"Rep wasmutedwhen youansweredExcessiveuse ofholds (2+)rep admitstocase/surveyavoidance"I'm new"when repisn't newRep getssnippy whenasked to doworkrep tries totalk to yououtside ofshiftname isconstantlymistaken

TSS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
  1. Rep went around their elbow to do an easy thing the hard way
  2. rep flags you down on break
  3. catch a client in their lies
  4. rep speaks to at least 3 techs on the same issue
  5. Rep knew answer but wanted head pat
  6. Reps think your desk is a way around queue
  7. Rep needs a vision/hearing test
  8. Rep gives details for everything EXCEPT what's relevant
  9. rep pings you on the side (no recent call)
  10. "quick question" that's never quick
  11. "I don't have tops/sap access"
  12. "What's this charge" when it's RIGHT THERE
  13. Rep actively set fire to an account
  14. Cases? what cases? no cases made on major changes
  15. Rep heard who answered and "suddenly figured out the answer"
  16. Rep makes you doubt the US education system
  17. "can't find" knowledge article
  18. Rep says they looked everywhere..... they didn't
  19. Rep calls for neversend way too late after processing
  20. rep was already told the answer by another tss but wanted a "second opinion"
  21. Rep was muted when you answered
  22. Excessive use of holds (2+)
  23. rep admits to case/survey avoidance
  24. "I'm new" when rep isn't new
  25. Rep gets snippy when asked to do work
  26. rep tries to talk to you outside of shift
  27. name is constantly mistaken