(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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rep tries to talk to you outside of shift
Rep makes you doubt the US education system
Excessive use of holds (2+)
name is constantly mistaken
"can't find" knowledge article
Cases? what cases? no cases made on major changes
rep flags you down on break
Rep knew answer but wanted head pat
rep was already told the answer by another tss but wanted a "second opinion"
Rep gives details for everything EXCEPT what's relevant
Rep was muted when you answered
"quick question" that's never quick
rep admits to case/survey avoidance
catch a client in their lies
Rep says they looked everywhere.....
they didn't
Rep actively set fire to an account
rep speaks to at least 3 techs on the same issue
Reps think your desk is a way around queue
Rep calls for neversend way too late after processing
Rep went around their elbow to do an easy thing the hard way
Rep gets snippy when asked to do work
"What's this charge" when it's RIGHT THERE
rep pings you on the side (no recent call)
"I don't have tops/sap access"
"I'm new" when rep isn't new
Rep heard who answered and "suddenly figured out the answer"
