(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rep heard who answered and "suddenly figured out the answer"
Rep actively set fire to an account
"can't find" knowledge article
"I don't have tops/sap access"
"I'm new" when rep isn't new
rep pings you on the side (no recent call)
Rep gets snippy when asked to do work
rep was already told the answer by another tss but wanted a "second opinion"
catch a client in their lies
Rep gives details for everything EXCEPT what's relevant
Cases? what cases? no cases made on major changes
Reps think your desk is a way around queue
"quick question" that's never quick
rep admits to case/survey avoidance
rep tries to talk to you outside of shift
Rep calls for neversend way too late after processing
Rep went around their elbow to do an easy thing the hard way
