(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rep heard who answered and "suddenly figured out the answer"
Cases? what cases? no cases made on major changes
Rep was muted when you answered
rep pings you on the side (no recent call)
Rep actively set fire to an account
"quick question" that's never quick
Excessive use of holds (2+)
"What's this charge" when it's RIGHT THERE
catch a client in their lies
Rep gets snippy when asked to do work
rep admits to case/survey avoidance
Rep knew answer but wanted head pat
Reps think your desk is a way around queue
rep was already told the answer by another tss but wanted a "second opinion"
name is constantly mistaken
rep tries to talk to you outside of shift
rep speaks to at least 3 techs on the same issue
"I'm new" when rep isn't new
rep flags you down on break
Rep needs a vision/hearing test
Rep says they looked everywhere.....
they didn't
Rep makes you doubt the US education system
Rep gives details for everything EXCEPT what's relevant
"I don't have tops/sap access"
Rep went around their elbow to do an easy thing the hard way
Rep calls for neversend way too late after processing
