Rep givesdetails foreverythingEXCEPT what'srelevant"I'm new"when repisn't new"What's thischarge"when it'sRIGHTTHERErep pingsyou on theside (norecent call)Rep knewanswer butwantedhead patReps thinkyour desk isa wayaroundqueueRep needs avision/hearingtestrep admitstocase/surveyavoidanceRep wasmutedwhen youansweredrep was alreadytold the answerby another tssbut wanted a"second opinion""quickquestion"that's neverquick"I don'thavetops/sapaccess"Rep calls forneversendway too lateafterprocessing"can't find"knowledgearticlerep speaksto at least 3techs on thesame issueCases? whatcases? nocases madeon majorchangesRepactively setfire to anaccountRep says theylookedeverywhere.....they didn'tRep makesyou doubtthe USeducationsystemRep wentaround theirelbow to doan easy thingthe hard wayRep heard whoanswered and"suddenlyfigured out theanswer"Rep getssnippy whenasked to doworkExcessiveuse ofholds (2+)rep tries totalk to yououtside ofshiftrep flagsyou downon breakcatch aclient intheir liesname isconstantlymistakenRep givesdetails foreverythingEXCEPT what'srelevant"I'm new"when repisn't new"What's thischarge"when it'sRIGHTTHERErep pingsyou on theside (norecent call)Rep knewanswer butwantedhead patReps thinkyour desk isa wayaroundqueueRep needs avision/hearingtestrep admitstocase/surveyavoidanceRep wasmutedwhen youansweredrep was alreadytold the answerby another tssbut wanted a"second opinion""quickquestion"that's neverquick"I don'thavetops/sapaccess"Rep calls forneversendway too lateafterprocessing"can't find"knowledgearticlerep speaksto at least 3techs on thesame issueCases? whatcases? nocases madeon majorchangesRepactively setfire to anaccountRep says theylookedeverywhere.....they didn'tRep makesyou doubtthe USeducationsystemRep wentaround theirelbow to doan easy thingthe hard wayRep heard whoanswered and"suddenlyfigured out theanswer"Rep getssnippy whenasked to doworkExcessiveuse ofholds (2+)rep tries totalk to yououtside ofshiftrep flagsyou downon breakcatch aclient intheir liesname isconstantlymistaken

TSS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep gives details for everything EXCEPT what's relevant
  2. "I'm new" when rep isn't new
  3. "What's this charge" when it's RIGHT THERE
  4. rep pings you on the side (no recent call)
  5. Rep knew answer but wanted head pat
  6. Reps think your desk is a way around queue
  7. Rep needs a vision/hearing test
  8. rep admits to case/survey avoidance
  9. Rep was muted when you answered
  10. rep was already told the answer by another tss but wanted a "second opinion"
  11. "quick question" that's never quick
  12. "I don't have tops/sap access"
  13. Rep calls for neversend way too late after processing
  14. "can't find" knowledge article
  15. rep speaks to at least 3 techs on the same issue
  16. Cases? what cases? no cases made on major changes
  17. Rep actively set fire to an account
  18. Rep says they looked everywhere..... they didn't
  19. Rep makes you doubt the US education system
  20. Rep went around their elbow to do an easy thing the hard way
  21. Rep heard who answered and "suddenly figured out the answer"
  22. Rep gets snippy when asked to do work
  23. Excessive use of holds (2+)
  24. rep tries to talk to you outside of shift
  25. rep flags you down on break
  26. catch a client in their lies
  27. name is constantly mistaken