(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Rep gives details for everything EXCEPT what's relevant
rep pings you on the side (no recent call)
"quick question" that's never quick
Rep says they looked everywhere.....
they didn't
name is constantly mistaken
Rep was muted when you answered
Rep needs a vision/hearing test
Rep calls for neversend way too late after processing
Reps think your desk is a way around queue
Rep knew answer but wanted head pat
"What's this charge" when it's RIGHT THERE
"I don't have tops/sap access"
rep was already told the answer by another tss but wanted a "second opinion"
Rep gets snippy when asked to do work
rep tries to talk to you outside of shift
rep flags you down on break
Rep went around their elbow to do an easy thing the hard way
rep speaks to at least 3 techs on the same issue
catch a client in their lies
Excessive use of holds (2+)
Rep heard who answered and "suddenly figured out the answer"
