rep tries totalk to yououtside ofshiftrep was alreadytold the answerby another tssbut wanted a"second opinion"Repactively setfire to anaccountReps thinkyour desk isa wayaroundqueueRep wentaround theirelbow to doan easy thingthe hard wayrep pingsyou on theside (norecent call)"I don'thavetops/sapaccess""What's thischarge"when it'sRIGHTTHERECases? whatcases? nocases madeon majorchangesRep wasmutedwhen youansweredRep heard whoanswered and"suddenlyfigured out theanswer""can't find"knowledgearticleRep givesdetails foreverythingEXCEPT what'srelevantRep knewanswer butwantedhead patname isconstantlymistakenRep calls forneversendway too lateafterprocessingrep speaksto at least 3techs on thesame issueRep getssnippy whenasked to doworkRep needs avision/hearingtestExcessiveuse ofholds (2+)"quickquestion"that's neverquickrep admitstocase/surveyavoidancecatch aclient intheir liesRep makesyou doubtthe USeducationsystem"I'm new"when repisn't newrep flagsyou downon breakRep says theylookedeverywhere.....they didn'trep tries totalk to yououtside ofshiftrep was alreadytold the answerby another tssbut wanted a"second opinion"Repactively setfire to anaccountReps thinkyour desk isa wayaroundqueueRep wentaround theirelbow to doan easy thingthe hard wayrep pingsyou on theside (norecent call)"I don'thavetops/sapaccess""What's thischarge"when it'sRIGHTTHERECases? whatcases? nocases madeon majorchangesRep wasmutedwhen youansweredRep heard whoanswered and"suddenlyfigured out theanswer""can't find"knowledgearticleRep givesdetails foreverythingEXCEPT what'srelevantRep knewanswer butwantedhead patname isconstantlymistakenRep calls forneversendway too lateafterprocessingrep speaksto at least 3techs on thesame issueRep getssnippy whenasked to doworkRep needs avision/hearingtestExcessiveuse ofholds (2+)"quickquestion"that's neverquickrep admitstocase/surveyavoidancecatch aclient intheir liesRep makesyou doubtthe USeducationsystem"I'm new"when repisn't newrep flagsyou downon breakRep says theylookedeverywhere.....they didn't

TSS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. rep tries to talk to you outside of shift
  2. rep was already told the answer by another tss but wanted a "second opinion"
  3. Rep actively set fire to an account
  4. Reps think your desk is a way around queue
  5. Rep went around their elbow to do an easy thing the hard way
  6. rep pings you on the side (no recent call)
  7. "I don't have tops/sap access"
  8. "What's this charge" when it's RIGHT THERE
  9. Cases? what cases? no cases made on major changes
  10. Rep was muted when you answered
  11. Rep heard who answered and "suddenly figured out the answer"
  12. "can't find" knowledge article
  13. Rep gives details for everything EXCEPT what's relevant
  14. Rep knew answer but wanted head pat
  15. name is constantly mistaken
  16. Rep calls for neversend way too late after processing
  17. rep speaks to at least 3 techs on the same issue
  18. Rep gets snippy when asked to do work
  19. Rep needs a vision/hearing test
  20. Excessive use of holds (2+)
  21. "quick question" that's never quick
  22. rep admits to case/survey avoidance
  23. catch a client in their lies
  24. Rep makes you doubt the US education system
  25. "I'm new" when rep isn't new
  26. rep flags you down on break
  27. Rep says they looked everywhere..... they didn't