It’s mypleasureYou couldconsider…Thankyou forletting usknowYourfeedbackis reallyimportantI can seeyour pointon thatIs thereanythingelse I canhelp youwith?So whatyou’resayingis… I seewhat youmeanIf I were inyour position,I would feelthesame wayWhatwould bethe bestoption for...Thank youfor being ateamplayerThatwouldfrustrateme, tooI agreewithyouYou mightfind xxxhelpfulCould youexplain…?I’m sosorrythat’shappenedGettingback towhat yousaid...Thank youforremainingso positiveThankyou formakingthat clearI wouldcome tothe sameconclusionYou aretotallyrightWouldyou like totry…? How doyou feelabout…?IappreciateyourpatienceIt’s mypleasureYou couldconsider…Thankyou forletting usknowYourfeedbackis reallyimportantI can seeyour pointon thatIs thereanythingelse I canhelp youwith?So whatyou’resayingis… I seewhat youmeanIf I were inyour position,I would feelthesame wayWhatwould bethe bestoption for...Thank youfor being ateamplayerThatwouldfrustrateme, tooI agreewithyouYou mightfind xxxhelpfulCould youexplain…?I’m sosorrythat’shappenedGettingback towhat yousaid...Thank youforremainingso positiveThankyou formakingthat clearI wouldcome tothe sameconclusionYou aretotallyrightWouldyou like totry…? How doyou feelabout…?Iappreciateyourpatience

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It’s my pleasure
  2. You could consider…
  3. Thank you for letting us know
  4. Your feedback is really important
  5. I can see your point on that
  6. Is there anything else I can help you with?
  7. So what you’re saying is…
  8. I see what you mean
  9. If I were in your position, I would feel the same way
  10. What would be the best option for...
  11. Thank you for being a team player
  12. That would frustrate me, too
  13. I agree with you
  14. You might find xxx helpful
  15. Could you explain…?
  16. I’m so sorry that’s happened
  17. Getting back to what you said...
  18. Thank you for remaining so positive
  19. Thank you for making that clear
  20. I would come to the same conclusion
  21. You are totally right
  22. Would you like to try…?
  23. How do you feel about…?
  24. I appreciate your patience