So whatyou’resayingis… Thankyou forletting usknowGettingback towhat yousaid...I agreewithyouI wouldcome tothe sameconclusionYou mightfind xxxhelpfulIf I were inyour position,I would feelthesame wayThank youforremainingso positiveIappreciateyourpatienceYou aretotallyrightI’m sosorrythat’shappenedYourfeedbackis reallyimportantHow doyou feelabout…?Is thereanythingelse I canhelp youwith?You couldconsider…Wouldyou like totry…? I can seeyour pointon thatThatwouldfrustrateme, tooWhatwould bethe bestoption for...Thank youfor being ateamplayerThankyou formakingthat clearCould youexplain…?I seewhat youmeanIt’s mypleasureSo whatyou’resayingis… Thankyou forletting usknowGettingback towhat yousaid...I agreewithyouI wouldcome tothe sameconclusionYou mightfind xxxhelpfulIf I were inyour position,I would feelthesame wayThank youforremainingso positiveIappreciateyourpatienceYou aretotallyrightI’m sosorrythat’shappenedYourfeedbackis reallyimportantHow doyou feelabout…?Is thereanythingelse I canhelp youwith?You couldconsider…Wouldyou like totry…? I can seeyour pointon thatThatwouldfrustrateme, tooWhatwould bethe bestoption for...Thank youfor being ateamplayerThankyou formakingthat clearCould youexplain…?I seewhat youmeanIt’s mypleasure

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. So what you’re saying is…
  2. Thank you for letting us know
  3. Getting back to what you said...
  4. I agree with you
  5. I would come to the same conclusion
  6. You might find xxx helpful
  7. If I were in your position, I would feel the same way
  8. Thank you for remaining so positive
  9. I appreciate your patience
  10. You are totally right
  11. I’m so sorry that’s happened
  12. Your feedback is really important
  13. How do you feel about…?
  14. Is there anything else I can help you with?
  15. You could consider…
  16. Would you like to try…?
  17. I can see your point on that
  18. That would frustrate me, too
  19. What would be the best option for...
  20. Thank you for being a team player
  21. Thank you for making that clear
  22. Could you explain…?
  23. I see what you mean
  24. It’s my pleasure