Yourfeedbackis reallyimportantIappreciateyourpatienceWouldyou like totry…? I seewhat youmeanYou aretotallyrightThatwouldfrustrateme, tooI can seeyour pointon thatCould youexplain…?I wouldcome tothe sameconclusionYou couldconsider…Thank youfor being ateamplayerThank youforremainingso positiveGettingback towhat yousaid...If I were inyour position,I would feelthesame wayI agreewithyouThankyou forletting usknowHow doyou feelabout…?It’s mypleasureWhatwould bethe bestoption for...Thankyou formakingthat clearIs thereanythingelse I canhelp youwith?I’m sosorrythat’shappenedYou mightfind xxxhelpfulSo whatyou’resayingis… Yourfeedbackis reallyimportantIappreciateyourpatienceWouldyou like totry…? I seewhat youmeanYou aretotallyrightThatwouldfrustrateme, tooI can seeyour pointon thatCould youexplain…?I wouldcome tothe sameconclusionYou couldconsider…Thank youfor being ateamplayerThank youforremainingso positiveGettingback towhat yousaid...If I were inyour position,I would feelthesame wayI agreewithyouThankyou forletting usknowHow doyou feelabout…?It’s mypleasureWhatwould bethe bestoption for...Thankyou formakingthat clearIs thereanythingelse I canhelp youwith?I’m sosorrythat’shappenedYou mightfind xxxhelpfulSo whatyou’resayingis… 

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your feedback is really important
  2. I appreciate your patience
  3. Would you like to try…?
  4. I see what you mean
  5. You are totally right
  6. That would frustrate me, too
  7. I can see your point on that
  8. Could you explain…?
  9. I would come to the same conclusion
  10. You could consider…
  11. Thank you for being a team player
  12. Thank you for remaining so positive
  13. Getting back to what you said...
  14. If I were in your position, I would feel the same way
  15. I agree with you
  16. Thank you for letting us know
  17. How do you feel about…?
  18. It’s my pleasure
  19. What would be the best option for...
  20. Thank you for making that clear
  21. Is there anything else I can help you with?
  22. I’m so sorry that’s happened
  23. You might find xxx helpful
  24. So what you’re saying is…