This bingo card has a free space and 24 words: If I were in your position, I would feel the same way, You could consider…, So what you’re saying is…, I see what you mean, Thank you for remaining so positive, It’s my pleasure, Thank you for letting us know, That would frustrate me, too, What would be the best option for..., Is there anything else I can help you with?, I agree with you, I’m so sorry that’s happened, How do you feel about…?, I can see your point on that, You might find xxx helpful, I would come to the same conclusion, Would you like to try…?, Could you explain…?, You are totally right, Your feedback is really important, I appreciate your patience, Thank you for making that clear, Getting back to what you said... and Thank you for being a team player.
Empathy statements for contact centres BINGO | Empathy statements for contact centres BINGO | Empathy statements for contact centres BINGO | Empathy Bingo | Empathy
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