(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Help setting up a payment arrangement
Create a ticket for a customer having tower issues
Give that 5 star Signature Response!
Say the customer's name 3 times before the end of the Signature Response
Get the same type of call 3 times in a row (Pay, Slow data, etc)
Get a transfer from another department
Help customer through a factory reset or send C2 Doc to empower them
Sign customer up for T-Mobile ID
Update a SIM card
Send caller the internet App guide
Have a customer with a tenure longer than 7 years
Start up a personal conversation with customer
Use a new C2 Doc you have never used to help customer
Run a speed test where the customer is getting more than 150 mbps
Run a cancel location
Get customer to laugh with you
Send an offer code Doc (Tmo Tues, Paramount+, etc)
Help seasoned customer with first time setup
Open VEA tool
Help customer update plan change
Have a call where you had no dead air time AND no hold!
Help customer update information in Atlas (Phone #, email address, PPU, etc)
