(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Sign customer up for T-Mobile ID
Help customer update plan change
Get a transfer from another department
Have a customer with a tenure longer than 7 years
Help seasoned customer with first time setup
Get customer to laugh with you
Help customer update information in Atlas (Phone #, email address, PPU, etc)
Send caller personal guarantee
Use a new C2 Doc you have never used to help customer
Run a cancel location
Start up a personal conversation with customer
Open VEA tool
Help customer through a factory reset or send C2 Doc to empower them
Send caller the internet App guide
Give that 5 star Signature Response!
Update a SIM card
Get the same type of call 3 times in a row (Pay, Slow data, etc)
Create a ticket for a customer having tower issues
Send an offer code Doc (Tmo Tues, Paramount+, etc)
Say the customer's name 3 times before the end of the Signature Response
Have a call where you had no dead air time AND no hold!
Run a speed test where the customer is getting more than 150 mbps
