(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Help seasoned customer with first time setup
Help customer through a factory reset or send C2 Doc to empower them
Help customer update information in Atlas (Phone #, email address, PPU, etc)
Get a transfer from another department
Run a cancel location
Open VEA tool
Start up a personal conversation with customer
Have a call where you had no dead air time AND no hold!
Use a new C2 Doc you have never used to help customer
Create a ticket for a customer having tower issues
Help customer update plan change
Get customer to laugh with you
Help setting up a payment arrangement
Give that 5 star Signature Response!
Run a speed test where the customer is getting more than 150 mbps
Send caller the internet App guide
Sign customer up for T-Mobile ID
Get the same type of call 3 times in a row (Pay, Slow data, etc)
Get a customer's callback #
Have a customer with a tenure longer than 7 years
Update a SIM card
Say the customer's name 3 times before the end of the Signature Response
Send caller personal guarantee
Send an offer code Doc (Tmo Tues, Paramount+, etc)
