This bingo card has a free space and 24 words: Help setting up a payment arrangement, Run a cancel location, Open VEA tool, Send caller the internet App guide, Send caller personal guarantee, Get customer to laugh with you, Say the customer's name 3 times before the end of the Signature Response, Update a SIM card, Use a new C2 Doc you have never used to help customer, Get a customer's callback #, Get the same type of call 3 times in a row (Pay, Slow data, etc), Get a transfer from another department, Give that 5 star Signature Response!, Have a customer with a tenure longer than 7 years, Send an offer code Doc (Tmo Tues, Paramount+, etc), Help customer through a factory reset or send C2 Doc to empower them, Start up a personal conversation with customer, Help seasoned customer with first time setup, Have a call where you had no dead air time AND no hold!, Run a speed test where the customer is getting more than 150 mbps, Help customer update information in Atlas (Phone #, email address, PPU, etc), Sign customer up for T-Mobile ID, Help customer update plan change and Create a ticket for a customer having tower issues.
Sleepless Knights Bingo! | ***April Bingo*** | Contact Center Bingo! | CEC CSA Bingo | Spring 2016
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