(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Online banking password reset
Client calls in while other person screams over the whole call in the background
Something happens in street that the entire call center rushes to see
Customer requests to speak with you specifically
Call that lasts less than 2 minutes
Calls for account balance
No security questions on client profile
Customer wants the branch
Client calls for info they have to write down, makes you wait while they get a pen
Doesn't know their account number
IQ stops working
"Do you have a notary today?"
Customer doesn't have info because they are driving
Client wants to update address/phone number
Answers security questions wrong
Add travel notes to debit card
Branch doesn't answer the phone
Client is morally offended that the person they called for is not immediately available
Transfers money between accounts
Complains that they can no longer call the branch
Has fraud on their account
Needs a card limit increase
Tries to get info on an account they are NOT on
Have to call Bookkeeping to search for a deposit that isn't there
