This bingo card has a free space and 29 words: Customer wants the branch, Calls for account balance, Asks for a refund, Transfers money between accounts, Debit card is not working, Has fraud on their account, Doesn't know their account number, Tries to get info on an account they are NOT on, Add travel notes to debit card, Online banking password reset, Have to call Bookkeeping to search for a deposit that isn't there, Answers security questions wrong, Client calls for info they have to write down, makes you wait while they get a pen, Client is morally offended that the person they called for is not immediately available, Something happens in street that the entire call center rushes to see, Client calls in while other person screams over the whole call in the background, Client wants to place a stop payment, Branch doesn't answer the phone, Customer doesn't have info because they are driving, "Do you have a notary today?", Client wants to update address/phone number, Tries to answer with spouses security questions, No security questions on client profile, Needs a card limit increase, Complains that they can no longer call the branch, Customer requests to speak with you specifically, Customer keeps you on the line for 15+ mins, Call that lasts less than 2 minutes and IQ stops working.
Express Teller BINGO | Contact Center BINGO | CSC Bingo | ******BINGO***** | Banking Bingo
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