(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred Customer to NB
Completed a LP
Closed 5 Spam Emails
Received a QA score of 90% or higher
Completed a PIF by Debit Card for $300+
FREE
Completed all steps in the ACH revoke process with no errors
Customer asked for a revoke prior to their first payment
Handled 30 Emails
Completed all your assigned follow-ups
Handled 15 inbound calls
Explained Paydown to customer
Recommended VIP to a customer
Had a customer say their Bank account was hacked
Made 35 Outbound Calls
Processed 5 Voicemails
Customer expressed satisfaction with the service you provided
Collected Payment from Missed Payments Report
Made 50 Outbound Calls
Received a QA score of 100%
Successfully de-escalated an upset customer
Successfully kept a customer from completing a ACH Revoke
Completed a due date change
Made 25 Outbound Calls
Completed 10 Chat Interactions
Help your teammate with a question
Transferred customer to Recovery
Finished all first call/email on Missed Payment Report