(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed a LP
Successfully de-escalated an upset customer
Made 25 Outbound Calls
Transferred Customer to NB
Finished all first call/email on Missed Payment Report
Transferred customer to Recovery
Had a customer say their Bank account was hacked
Completed all your assigned follow-ups
Received a QA score of 90% or higher
Successfully kept a customer from completing a ACH Revoke
Completed 10 Chat Interactions
Collected Payment from Missed Payments Report
Recommended VIP to a customer
Closed 5 Spam Emails
Completed a PIF by Debit Card for $300+
Explained Paydown to customer
Help your teammate with a question
Completed a due date change
Made 35 Outbound Calls
Received a QA score of 100%
Customer asked for a revoke prior to their first payment
Handled 15 inbound calls
Customer expressed satisfaction with the service you provided
Completed all steps in the ACH revoke process with no errors