This bingo card has a free space and 29 words: Made 25 Outbound Calls, Completed a LP, Recommended VIP to a customer, Closed 5 Spam Emails, Completed all steps in the ACH revoke process with no errors, Handled 30 Emails, Completed 10 Chat Interactions, Explained Paydown to customer, Made 35 Outbound Calls, Successfully de-escalated an upset customer, Had a customer say their Bank account was hacked, Completed a due date change, Processed 5 Voicemails, Received a QA score of 90% or higher, Completed a PIF by Debit Card for $300+, Finished all first call/email on Missed Payment Report, Processed 3 Deferments, Successfully kept a customer from completing a ACH Revoke, Made 50 Outbound Calls, Customer asked for a revoke prior to their first payment, Handled 15 inbound calls, Transferred Customer to NB, Completed all your assigned follow-ups, Transferred customer to Recovery, Customer expressed satisfaction with the service you provided, Received a QA score of 100%, Collected Payment from Missed Payments Report, FREE and Help your teammate with a question.
Customer Service | Team Baird July's Contest | BILLING | BILLING | CRM Bingo
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