(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Problems converting a lead
Double Intake Call
Wrong Number
Caller is driving and you can't hear them
Call lasted more than 45 minutes
Email bounce back after verifying
Patient called to cancel right after scheduling
Ring to Ready
Had call and chat at the same time
Caller asked for supervisor
Someone took the LOCA you had on hold
Scheduled 10 LOCA's
Dead air
Forgot to put yourself in Not Ready
Had to explain why we don't take X insurance more than once