(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Waiting for discharge to schedule
Had to call pt back b/c you forgot to get info
Patient called to cancel right after scheduling
Caller is driving and you can't hear them
Someone took the LOCA you had on hold
Scheduled 10 LOCA's
Fax didn't have patient email
Ring to Ready
Forgot to put yourself in Ready
Problems converting a lead
Dead air
Wrong Number
Double Intake Call
Email bounce back after verifying
Caller answers "no" for every question
Caller hung up
UKG wasn't worked when you had to clock out/in
Forgot to put yourself in Not Ready
Had call and chat at the same time
Put on hold for any amount of time
Had to explain why we don't take X insurance more than once
