Email bounce back after verifying Someone took the LOCA you had on hold Had to explain why we don't take X insurance more than once Had to call pt back b/c you forgot to get info Dead air Problems converting a lead UKG wasn't worked when you had to clock out/in Caller answers "no" for every question Patient called to cancel right after scheduling Had call and chat at the same time Fax didn't have patient email Caller hung up Ring to Ready Call lasted more than 45 minutes Waiting for discharge to schedule Wrong Number Forgot to put yourself in Not Ready Caller is driving and you can't hear them Caller asked for supervisor Scheduled 10 LOCA's Put on hold for any amount of time Scheduled 5 LOCA's Forgot to put yourself in Ready Double Intake Call Email bounce back after verifying Someone took the LOCA you had on hold Had to explain why we don't take X insurance more than once Had to call pt back b/c you forgot to get info Dead air Problems converting a lead UKG wasn't worked when you had to clock out/in Caller answers "no" for every question Patient called to cancel right after scheduling Had call and chat at the same time Fax didn't have patient email Caller hung up Ring to Ready Call lasted more than 45 minutes Waiting for discharge to schedule Wrong Number Forgot to put yourself in Not Ready Caller is driving and you can't hear them Caller asked for supervisor Scheduled 10 LOCA's Put on hold for any amount of time Scheduled 5 LOCA's Forgot to put yourself in Ready Double Intake Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Email bounce back after verifying
Someone took the LOCA you had on hold
Had to explain why we don't take X insurance more than once
Had to call pt back b/c you forgot to get info
Dead air
Problems converting a lead
UKG wasn't worked when you had to clock out/in
Caller answers "no" for every question
Patient called to cancel right after scheduling
Had call and chat at the same time
Fax didn't have patient email
Caller hung up
Ring to Ready
Call lasted more than 45 minutes
Waiting for discharge to schedule
Wrong Number
Forgot to put yourself in Not Ready
Caller is driving and you can't hear them
Caller asked for supervisor
Scheduled 10 LOCA's
Put on hold for any amount of time
Scheduled 5 LOCA's
Forgot to put yourself in Ready
Double Intake Call