(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Forgot to put yourself in Ready
Waiting for discharge to schedule
Problems converting a lead
Put on hold for any amount of time
Call lasted more than 45 minutes
Caller answers "no" for every question
Caller is driving and you can't hear them
Had call and chat at the same time
Caller hung up
Caller asked for supervisor
Wrong Number
Email bounce back after verifying
Had to call pt back b/c you forgot to get info
Dead air
Someone took the LOCA you had on hold
Scheduled 10 LOCA's
UKG wasn't worked when you had to clock out/in
Had to explain why we don't take X insurance more than once
