(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient called to cancel right after scheduling
Someone took the LOCA you had on hold
Scheduled 5 LOCA's
Fax didn't have patient email
Had to call pt back b/c you forgot to get info
Caller asked for supervisor
Double Intake Call
Dead air
Wrong Number
Caller is driving and you can't hear them
Put on hold for any amount of time
Call lasted more than 45 minutes
Caller hung up
Ring to Ready
Problems converting a lead
Waiting for discharge to schedule
Forgot to put yourself in Ready
Email bounce back after verifying
Had call and chat at the same time
Had to explain why we don't take X insurance more than once