(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call lasted more than 45 minutes
Waiting for discharge to schedule
Caller hung up
Someone took the LOCA you had on hold
Forgot to put yourself in Not Ready
Caller asked for supervisor
Forgot to put yourself in Ready
Had to call pt back b/c you forgot to get info
Dead air
Fax didn't have patient email
Caller answers "no" for every question
Email bounce back after verifying
Scheduled 5 LOCA's
Had call and chat at the same time
Patient called to cancel right after scheduling
Problems converting a lead
UKG wasn't worked when you had to clock out/in
Had to explain why we don't take X insurance more than once
