(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wrong Number
Had to call pt back b/c you forgot to get info
Ring to Ready
Scheduled 5 LOCA's
Problems converting a lead
Waiting for discharge to schedule
Dead air
Call lasted more than 45 minutes
Caller asked for supervisor
Fax didn't have patient email
Forgot to put yourself in Not Ready
UKG wasn't worked when you had to clock out/in
Caller answers "no" for every question
Someone took the LOCA you had on hold
Forgot to put yourself in Ready
Scheduled 10 LOCA's
Patient called to cancel right after scheduling
Put on hold for any amount of time
Had call and chat at the same time
Caller is driving and you can't hear them
Had to explain why we don't take X insurance more than once
