(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Put on hold for any amount of time
Ring to Ready
Wrong Number
Dead air
Forgot to put yourself in Not Ready
Forgot to put yourself in Ready
Caller hung up
UKG wasn't worked when you had to clock out/in
Double Intake Call
Caller is driving and you can't hear them
Someone took the LOCA you had on hold
Fax didn't have patient email
Had call and chat at the same time
Scheduled 5 LOCA's
Had to call pt back b/c you forgot to get info
Problems converting a lead
Scheduled 10 LOCA's
Caller answers "no" for every question
Call lasted more than 45 minutes
Caller asked for supervisor
Patient called to cancel right after scheduling
Waiting for discharge to schedule
Had to explain why we don't take X insurance more than once
