De-Escalate acustomerinteractionPetsmakingnoise inbackground"well if youhave an extraMillion youcould transferinto my acct"CallDropsProbablyafraudsterThinks youknow theLocationRepsParentcallingfor childGotAhold ofLoansCustomerasks forsupervisorUse the word"Spectacular"on a callCustomermentionsthey knowGlenJammaronSpanishSpeakerneededFRAUDDISPUTECompletea call withzero holdsDoing atransferVOF"Hold onlet me geta pen"Offercustomera debitcardSomeoneelse talkinginbackgroundDeclinedCard500thcall!!RoboCall" And you'regoing totransferme?"Customertells youa jokeCustomercomplimentDe-Escalate acustomerinteractionPetsmakingnoise inbackground"well if youhave an extraMillion youcould transferinto my acct"CallDropsProbablyafraudsterThinks youknow theLocationRepsParentcallingfor childGotAhold ofLoansCustomerasks forsupervisorUse the word"Spectacular"on a callCustomermentionsthey knowGlenJammaronSpanishSpeakerneededFRAUDDISPUTECompletea call withzero holdsDoing atransferVOF"Hold onlet me geta pen"Offercustomera debitcardSomeoneelse talkinginbackgroundDeclinedCard500thcall!!RoboCall" And you'regoing totransferme?"Customertells youa jokeCustomercompliment

Communications Bingo #1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-Escalate a customer interaction
  2. Pets making noise in background
  3. "well if you have an extra Million you could transfer into my acct"
  4. Call Drops
  5. Probably a fraudster
  6. Thinks you know the Location Reps
  7. Parent calling for child
  8. Got Ahold of Loans
  9. Customer asks for supervisor
  10. Use the word "Spectacular" on a call
  11. Customer mentions they know Glen Jammaron
  12. Spanish Speaker needed
  13. FRAUD DISPUTE
  14. Complete a call with zero holds
  15. Doing a transfer
  16. VOF
  17. "Hold on let me get a pen"
  18. Offer customer a debit card
  19. Someone else talking in background
  20. Declined Card
  21. 500th call!!
  22. Robo Call
  23. " And you're going to transfer me?"
  24. Customer tells you a joke
  25. Customer compliment