(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Parent calling for child
FRAUD DISPUTE
De-Escalate a customer interaction
Customer mentions they know Glen Jammaron
Someone else talking in background
Customer asks for supervisor
Declined Card
Thinks you know the Location Reps
Customer compliment
"Hold on let me get a pen"
Robo Call
500th call!!
Probably a fraudster
Complete a call with zero holds
Doing a transfer
Pets making noise in background
Spanish Speaker needed
Call Drops
Offer customer a debit card
VOF
" And you're going to transfer me?"
Got Ahold of Loans
Customer tells you a joke
"well if you have an extra Million you could transfer into my acct"