Customerasks forsupervisorDoing atransferFRAUDDISPUTEDe-Escalate acustomerinteractionRoboCallVOF"well if youhave an extraMillion youcould transferinto my acct""Hold onlet me geta pen"ProbablyafraudsterCallDropsCompletea call withzero holdsCustomermentionsthey knowGlenJammaronCustomertells youa jokeDeclinedCardParentcallingfor childOffercustomera debitcardThinks youknow theLocationRepsCustomercomplimentSomeoneelse talkinginbackgroundSpanishSpeakerneededPetsmakingnoise inbackgroundUse the word"Spectacular"on a call500thcall!!GotAhold ofLoans" And you'regoing totransferme?"Customerasks forsupervisorDoing atransferFRAUDDISPUTEDe-Escalate acustomerinteractionRoboCallVOF"well if youhave an extraMillion youcould transferinto my acct""Hold onlet me geta pen"ProbablyafraudsterCallDropsCompletea call withzero holdsCustomermentionsthey knowGlenJammaronCustomertells youa jokeDeclinedCardParentcallingfor childOffercustomera debitcardThinks youknow theLocationRepsCustomercomplimentSomeoneelse talkinginbackgroundSpanishSpeakerneededPetsmakingnoise inbackgroundUse the word"Spectacular"on a call500thcall!!GotAhold ofLoans" And you'regoing totransferme?"

Communications Bingo #1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asks for supervisor
  2. Doing a transfer
  3. FRAUD DISPUTE
  4. De-Escalate a customer interaction
  5. Robo Call
  6. VOF
  7. "well if you have an extra Million you could transfer into my acct"
  8. "Hold on let me get a pen"
  9. Probably a fraudster
  10. Call Drops
  11. Complete a call with zero holds
  12. Customer mentions they know Glen Jammaron
  13. Customer tells you a joke
  14. Declined Card
  15. Parent calling for child
  16. Offer customer a debit card
  17. Thinks you know the Location Reps
  18. Customer compliment
  19. Someone else talking in background
  20. Spanish Speaker needed
  21. Pets making noise in background
  22. Use the word "Spectacular" on a call
  23. 500th call!!
  24. Got Ahold of Loans
  25. " And you're going to transfer me?"