Use the word"Spectacular"on a callFRAUDDISPUTECompletea call withzero holdsPetsmakingnoise inbackgroundParentcallingfor child500thcall!!VOFCustomerasks forsupervisor"well if youhave an extraMillion youcould transferinto my acct"GotAhold ofLoans" And you'regoing totransferme?"De-Escalate acustomerinteractionCustomertells youa jokeProbablyafraudsterSomeoneelse talkinginbackgroundDeclinedCardCallDropsOffercustomera debitcardThinks youknow theLocationRepsCustomercomplimentCustomermentionsthey knowGlenJammaronSpanishSpeakerneededDoing atransfer"Hold onlet me geta pen"RoboCallUse the word"Spectacular"on a callFRAUDDISPUTECompletea call withzero holdsPetsmakingnoise inbackgroundParentcallingfor child500thcall!!VOFCustomerasks forsupervisor"well if youhave an extraMillion youcould transferinto my acct"GotAhold ofLoans" And you'regoing totransferme?"De-Escalate acustomerinteractionCustomertells youa jokeProbablyafraudsterSomeoneelse talkinginbackgroundDeclinedCardCallDropsOffercustomera debitcardThinks youknow theLocationRepsCustomercomplimentCustomermentionsthey knowGlenJammaronSpanishSpeakerneededDoing atransfer"Hold onlet me geta pen"RoboCall

Communications Bingo #1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Use the word "Spectacular" on a call
  2. FRAUD DISPUTE
  3. Complete a call with zero holds
  4. Pets making noise in background
  5. Parent calling for child
  6. 500th call!!
  7. VOF
  8. Customer asks for supervisor
  9. "well if you have an extra Million you could transfer into my acct"
  10. Got Ahold of Loans
  11. " And you're going to transfer me?"
  12. De-Escalate a customer interaction
  13. Customer tells you a joke
  14. Probably a fraudster
  15. Someone else talking in background
  16. Declined Card
  17. Call Drops
  18. Offer customer a debit card
  19. Thinks you know the Location Reps
  20. Customer compliment
  21. Customer mentions they know Glen Jammaron
  22. Spanish Speaker needed
  23. Doing a transfer
  24. "Hold on let me get a pen"
  25. Robo Call