Parentcallingfor childDeclinedCardFRAUDDISPUTEThinks youknow theLocationRepsCompletea call withzero holdsPetsmakingnoise inbackgroundSpanishSpeakerneededVOF" And you'regoing totransferme?"ProbablyafraudsterCallDrops500thcall!!Customermentionsthey knowGlenJammaron"Hold onlet me geta pen"Customertells youa joke"well if youhave an extraMillion youcould transferinto my acct"De-Escalate acustomerinteractionSomeoneelse talkinginbackgroundCustomerasks forsupervisorCustomercomplimentGotAhold ofLoansRoboCallUse the word"Spectacular"on a callOffercustomera debitcardDoing atransferParentcallingfor childDeclinedCardFRAUDDISPUTEThinks youknow theLocationRepsCompletea call withzero holdsPetsmakingnoise inbackgroundSpanishSpeakerneededVOF" And you'regoing totransferme?"ProbablyafraudsterCallDrops500thcall!!Customermentionsthey knowGlenJammaron"Hold onlet me geta pen"Customertells youa joke"well if youhave an extraMillion youcould transferinto my acct"De-Escalate acustomerinteractionSomeoneelse talkinginbackgroundCustomerasks forsupervisorCustomercomplimentGotAhold ofLoansRoboCallUse the word"Spectacular"on a callOffercustomera debitcardDoing atransfer

Communications Bingo #1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Parent calling for child
  2. Declined Card
  3. FRAUD DISPUTE
  4. Thinks you know the Location Reps
  5. Complete a call with zero holds
  6. Pets making noise in background
  7. Spanish Speaker needed
  8. VOF
  9. " And you're going to transfer me?"
  10. Probably a fraudster
  11. Call Drops
  12. 500th call!!
  13. Customer mentions they know Glen Jammaron
  14. "Hold on let me get a pen"
  15. Customer tells you a joke
  16. "well if you have an extra Million you could transfer into my acct"
  17. De-Escalate a customer interaction
  18. Someone else talking in background
  19. Customer asks for supervisor
  20. Customer compliment
  21. Got Ahold of Loans
  22. Robo Call
  23. Use the word "Spectacular" on a call
  24. Offer customer a debit card
  25. Doing a transfer