" And you'regoing totransferme?"Offercustomera debitcard"well if youhave an extraMillion youcould transferinto my acct"Customermentionsthey knowGlenJammaronDe-Escalate acustomerinteractionSpanishSpeakerneededCustomerasks forsupervisorCustomercompliment"Hold onlet me geta pen"Use the word"Spectacular"on a callProbablyafraudsterFRAUDDISPUTEGotAhold ofLoansVOF500thcall!!CallDropsDeclinedCardThinks youknow theLocationRepsParentcallingfor childCompletea call withzero holdsDoing atransferPetsmakingnoise inbackgroundSomeoneelse talkinginbackgroundRoboCallCustomertells youa joke" And you'regoing totransferme?"Offercustomera debitcard"well if youhave an extraMillion youcould transferinto my acct"Customermentionsthey knowGlenJammaronDe-Escalate acustomerinteractionSpanishSpeakerneededCustomerasks forsupervisorCustomercompliment"Hold onlet me geta pen"Use the word"Spectacular"on a callProbablyafraudsterFRAUDDISPUTEGotAhold ofLoansVOF500thcall!!CallDropsDeclinedCardThinks youknow theLocationRepsParentcallingfor childCompletea call withzero holdsDoing atransferPetsmakingnoise inbackgroundSomeoneelse talkinginbackgroundRoboCallCustomertells youa joke

Communications Bingo #1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. " And you're going to transfer me?"
  2. Offer customer a debit card
  3. "well if you have an extra Million you could transfer into my acct"
  4. Customer mentions they know Glen Jammaron
  5. De-Escalate a customer interaction
  6. Spanish Speaker needed
  7. Customer asks for supervisor
  8. Customer compliment
  9. "Hold on let me get a pen"
  10. Use the word "Spectacular" on a call
  11. Probably a fraudster
  12. FRAUD DISPUTE
  13. Got Ahold of Loans
  14. VOF
  15. 500th call!!
  16. Call Drops
  17. Declined Card
  18. Thinks you know the Location Reps
  19. Parent calling for child
  20. Complete a call with zero holds
  21. Doing a transfer
  22. Pets making noise in background
  23. Someone else talking in background
  24. Robo Call
  25. Customer tells you a joke