" And you'regoing totransferme?"VOFCompletea call withzero holdsSomeoneelse talkinginbackgroundDe-Escalate acustomerinteractionCustomertells youa jokeParentcallingfor childUse the word"Spectacular"on a call500thcall!!"Hold onlet me geta pen"Doing atransferPetsmakingnoise inbackgroundFRAUDDISPUTECallDropsProbablyafraudsterCustomerasks forsupervisorDeclinedCardCustomercomplimentOffercustomera debitcardThinks youknow theLocationRepsCustomermentionsthey knowGlenJammaronRoboCallGotAhold ofLoans"well if youhave an extraMillion youcould transferinto my acct"SpanishSpeakerneeded" And you'regoing totransferme?"VOFCompletea call withzero holdsSomeoneelse talkinginbackgroundDe-Escalate acustomerinteractionCustomertells youa jokeParentcallingfor childUse the word"Spectacular"on a call500thcall!!"Hold onlet me geta pen"Doing atransferPetsmakingnoise inbackgroundFRAUDDISPUTECallDropsProbablyafraudsterCustomerasks forsupervisorDeclinedCardCustomercomplimentOffercustomera debitcardThinks youknow theLocationRepsCustomermentionsthey knowGlenJammaronRoboCallGotAhold ofLoans"well if youhave an extraMillion youcould transferinto my acct"SpanishSpeakerneeded

Communications Bingo #1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. " And you're going to transfer me?"
  2. VOF
  3. Complete a call with zero holds
  4. Someone else talking in background
  5. De-Escalate a customer interaction
  6. Customer tells you a joke
  7. Parent calling for child
  8. Use the word "Spectacular" on a call
  9. 500th call!!
  10. "Hold on let me get a pen"
  11. Doing a transfer
  12. Pets making noise in background
  13. FRAUD DISPUTE
  14. Call Drops
  15. Probably a fraudster
  16. Customer asks for supervisor
  17. Declined Card
  18. Customer compliment
  19. Offer customer a debit card
  20. Thinks you know the Location Reps
  21. Customer mentions they know Glen Jammaron
  22. Robo Call
  23. Got Ahold of Loans
  24. "well if you have an extra Million you could transfer into my acct"
  25. Spanish Speaker needed