(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answer 10 calls in a day
"Is there anything else I can help with?"
"Stay safe out there"
Complete a carrier call back
Say "good morning" in the Question Master chat
Deescalate carrier call that requests for Sup/TC
Have 5 answered underperforming calls week 2
Answer first inbound call by 8:10am
Submit 5 UA's tickets a week
Cross selling services (Fuel/Pro Transport)
Refer to the carrier by name
RTS PRO coaching with carrier
Take an escalated call from the CE team
In office all 5 days of the week
Shoutout a teammate
Have a carrier leave a positive review (email or google)
Help another team with audits or approvals
Post a proactive message about a carrier in the CE channel
