(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Submit 5 UA's tickets a week
Say "good morning" in the Question Master chat
Answer first inbound call by 8:10am
"Stay safe out there"
Take an escalated call from the CE team
Answer 10 calls in a day
"Is there anything else I can help with?"
Purchase 5 held invoices a day
Post a proactive message about a carrier in the CE channel
Complete a carrier call back
Have 5 answered underperforming calls week 1
Last call after 4:45pm
Shoutout a CE rep
Help another team with audits or approvals
RTS PRO coaching with carrier
In office all 5 days of the week
Shoutout a teammate
Refer to the carrier by name
Cross selling services (Fuel/Pro Transport)
Have 5 answered underperforming calls week 2
Have a carrier leave a positive review (email or google)