(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refer to the carrier by name
"Is there anything else I can help with?"
Shoutout a teammate
"thank you for your business"
Purchase 5 held invoices a day
Have a carrier leave a positive review (email or google)
Shoutout a CE rep
Say "good morning" in the Question Master chat
In office all 5 days of the week
Help another team with audits or approvals
Deescalate carrier call that requests for Sup/TC
"Stay safe out there"
Take an escalated call from the CE team
Answer first inbound call by 8:10am
Submit 5 UA's tickets a week
RTS PRO coaching with carrier
Have 5 answered underperforming calls week 1
Answer 10 calls in a day
Complete a carrier call back
Small talkin' with a carrier
Have 5 answered underperforming calls week 2
Cross selling services (Fuel/Pro Transport)
Last call after 4:45pm
Post a proactive message about a carrier in the CE channel
