Have a carrier leave a positive review (email or google) Take an escalated call from the CE team Cross selling services (Fuel/Pro Transport) Post a proactive message about a carrier in the CE channel Small talkin' with a carrier Submit 5 UA's tickets a week Have 5 answered underperforming calls week 2 Shoutout a teammate Answer first inbound call by 8:10am Answer 10 calls in a day RTS PRO coaching with carrier Say "good morning" in the Question Master chat "thank you for your business" Purchase 5 held invoices a day "Is there anything else I can help with?" Have 5 answered underperforming calls week 1 Help another team with audits or approvals Deescalate carrier call that requests for Sup/TC Last call after 4:45pm Shoutout a CE rep "Stay safe out there" In office all 5 days of the week Complete a carrier call back Refer to the carrier by name Have a carrier leave a positive review (email or google) Take an escalated call from the CE team Cross selling services (Fuel/Pro Transport) Post a proactive message about a carrier in the CE channel Small talkin' with a carrier Submit 5 UA's tickets a week Have 5 answered underperforming calls week 2 Shoutout a teammate Answer first inbound call by 8:10am Answer 10 calls in a day RTS PRO coaching with carrier Say "good morning" in the Question Master chat "thank you for your business" Purchase 5 held invoices a day "Is there anything else I can help with?" Have 5 answered underperforming calls week 1 Help another team with audits or approvals Deescalate carrier call that requests for Sup/TC Last call after 4:45pm Shoutout a CE rep "Stay safe out there" In office all 5 days of the week Complete a carrier call back Refer to the carrier by name
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Have a carrier leave a positive review (email or google)
Take an escalated call from the CE team
Cross selling services (Fuel/Pro Transport)
Post a proactive message about a carrier in the CE channel
Small talkin' with a carrier
Submit 5 UA's tickets a week
Have 5 answered underperforming calls week 2
Shoutout a teammate
Answer first inbound call by 8:10am
Answer 10 calls in a day
RTS PRO coaching with carrier
Say "good morning" in the Question Master chat
"thank you for your business"
Purchase 5 held invoices a day
"Is there anything else I can help with?"
Have 5 answered underperforming calls week 1
Help another team with audits or approvals
Deescalate carrier call that requests for Sup/TC
Last call after 4:45pm
Shoutout a CE rep
"Stay safe out there"
In office all 5 days of the week
Complete a carrier call back
Refer to the carrier by name