(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answer 10 calls in a day
"thank you for your business"
Complete a carrier call back
Cross selling services (Fuel/Pro Transport)
Answer first inbound call by 8:10am
Last call after 4:45pm
Say "good morning" in the Question Master chat
"Stay safe out there"
Have a carrier leave a positive review (email or google)
Have 5 answered underperforming calls week 1
Deescalate carrier call that requests for Sup/TC
"Is there anything else I can help with?"
Shoutout a CE rep
Have 5 answered underperforming calls week 2
In office all 5 days of the week
Shoutout a teammate
Post a proactive message about a carrier in the CE channel
