(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answer 10 calls in a day
Complete a carrier call back
Purchase 5 held invoices a day
Refer to the carrier by name
Take an escalated call from the CE team
"Stay safe out there"
Deescalate carrier call that requests for Sup/TC
Have 5 answered underperforming calls week 1
Post a proactive message about a carrier in the CE channel
Cross selling services (Fuel/Pro Transport)
Submit 5 UA's tickets a week
Answer first inbound call by 8:10am
Say "good morning" in the Question Master chat
Shoutout a teammate
Help another team with audits or approvals
In office all 5 days of the week
Have 5 answered underperforming calls week 2
"Is there anything else I can help with?"
"thank you for your business"
Last call after 4:45pm
Small talkin' with a carrier
Have a carrier leave a positive review (email or google)
