APRIL CUSTOMER SERVICE BINGO

APRIL CUSTOMER SERVICE BINGO Card
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This bingo card has a free space and 24 words: In office all 5 days of the week, Refer to the carrier by name, Shoutout a teammate, Answer 10 calls in a day, "thank you for your business", Purchase 5 held invoices a day, Have 5 answered underperforming calls week 2, Answer first inbound call by 8:10am, Cross selling services (Fuel/Pro Transport), Complete a carrier call back, Have a carrier leave a positive review (email or google), Post a proactive message about a carrier in the CE channel, Last call after 4:45pm, Help another team with audits or approvals, Say "good morning" in the Question Master chat, "Stay safe out there", Small talkin' with a carrier, Have 5 answered underperforming calls week 1, RTS PRO coaching with carrier, Take an escalated call from the CE team, Submit 5 UA's tickets a week, Deescalate carrier call that requests for Sup/TC, "Is there anything else I can help with?" and Shoutout a CE rep.

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