Usedthe GiftToolAsked forfeedbackfrom a callfrom a peerReadKC/HuddleNews Beforethe huddleGave anappreciationstatementWatch a"Take 5Video"Posted adad jokein theteam chatShowedempathy orbuilt rapportduring a callAskeddiscoveryquestions tomeet anunstated needConfirmedunderstandingat thebeginning ofthe callUsedPositiveLanguageUsed InternalChat to avoid atransfer/consultGave arecapstatementHelpedsomeonein thegroup chatUsed KCto avoida consultSent aSendWordWorkedin theofficeUsedthe GiftToolAsked forfeedbackfrom a callfrom a peerReadKC/HuddleNews Beforethe huddleGave anappreciationstatementWatch a"Take 5Video"Posted adad jokein theteam chatShowedempathy orbuilt rapportduring a callAskeddiscoveryquestions tomeet anunstated needConfirmedunderstandingat thebeginning ofthe callUsedPositiveLanguageUsed InternalChat to avoid atransfer/consultGave arecapstatementHelpedsomeonein thegroup chatUsed KCto avoida consultSent aSendWordWorkedin theoffice

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the Gift Tool
  2. Asked for feedback from a call from a peer
  3. Read KC/Huddle News Before the huddle
  4. Gave an appreciation statement
  5. Watch a "Take 5 Video"
  6. Posted a dad joke in the team chat
  7. Showed empathy or built rapport during a call
  8. Asked discovery questions to meet an unstated need
  9. Confirmed understanding at the beginning of the call
  10. Used Positive Language
  11. Used Internal Chat to avoid a transfer/consult
  12. Gave a recap statement
  13. Helped someone in the group chat
  14. Used KC to avoid a consult
  15. Sent a SendWord
  16. Worked in the office