Watch a"Take 5Video"Gave anappreciationstatementSent aSendWordUsedPositiveLanguageConfirmedunderstandingat thebeginning ofthe callGave arecapstatementAskeddiscoveryquestions tomeet anunstated needAsked forfeedbackfrom a callfrom a peerShowedempathy orbuilt rapportduring a callUsedthe GiftToolReadKC/HuddleNews Beforethe huddlePosted adad jokein theteam chatWorkedin theofficeUsed InternalChat to avoid atransfer/consultHelpedsomeonein thegroup chatUsed KCto avoida consultWatch a"Take 5Video"Gave anappreciationstatementSent aSendWordUsedPositiveLanguageConfirmedunderstandingat thebeginning ofthe callGave arecapstatementAskeddiscoveryquestions tomeet anunstated needAsked forfeedbackfrom a callfrom a peerShowedempathy orbuilt rapportduring a callUsedthe GiftToolReadKC/HuddleNews Beforethe huddlePosted adad jokein theteam chatWorkedin theofficeUsed InternalChat to avoid atransfer/consultHelpedsomeonein thegroup chatUsed KCto avoida consult

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Watch a "Take 5 Video"
  2. Gave an appreciation statement
  3. Sent a SendWord
  4. Used Positive Language
  5. Confirmed understanding at the beginning of the call
  6. Gave a recap statement
  7. Asked discovery questions to meet an unstated need
  8. Asked for feedback from a call from a peer
  9. Showed empathy or built rapport during a call
  10. Used the Gift Tool
  11. Read KC/Huddle News Before the huddle
  12. Posted a dad joke in the team chat
  13. Worked in the office
  14. Used Internal Chat to avoid a transfer/consult
  15. Helped someone in the group chat
  16. Used KC to avoid a consult