Used KCto avoida consultShowedempathy orbuilt rapportduring a callConfirmedunderstandingat thebeginning ofthe callUsedthe GiftToolPosted adad jokein theteam chatUsedPositiveLanguageHelpedsomeonein thegroup chatGave anappreciationstatementWorkedin theofficeSent aSendWordGave arecapstatementReadKC/HuddleNews Beforethe huddleWatch a"Take 5Video"Askeddiscoveryquestions tomeet anunstated needAsked forfeedbackfrom a callfrom a peerUsed InternalChat to avoid atransfer/consultUsed KCto avoida consultShowedempathy orbuilt rapportduring a callConfirmedunderstandingat thebeginning ofthe callUsedthe GiftToolPosted adad jokein theteam chatUsedPositiveLanguageHelpedsomeonein thegroup chatGave anappreciationstatementWorkedin theofficeSent aSendWordGave arecapstatementReadKC/HuddleNews Beforethe huddleWatch a"Take 5Video"Askeddiscoveryquestions tomeet anunstated needAsked forfeedbackfrom a callfrom a peerUsed InternalChat to avoid atransfer/consult

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used KC to avoid a consult
  2. Showed empathy or built rapport during a call
  3. Confirmed understanding at the beginning of the call
  4. Used the Gift Tool
  5. Posted a dad joke in the team chat
  6. Used Positive Language
  7. Helped someone in the group chat
  8. Gave an appreciation statement
  9. Worked in the office
  10. Sent a SendWord
  11. Gave a recap statement
  12. Read KC/Huddle News Before the huddle
  13. Watch a "Take 5 Video"
  14. Asked discovery questions to meet an unstated need
  15. Asked for feedback from a call from a peer
  16. Used Internal Chat to avoid a transfer/consult