Askeddiscoveryquestions tomeet anunstated needUsed KCto avoida consultSent aSendWordPosted adad jokein theteam chatGave arecapstatementConfirmedunderstandingat thebeginning ofthe callAsked forfeedbackfrom a callfrom a peerWatch a"Take 5Video"Gave anappreciationstatementShowedempathy orbuilt rapportduring a callHelpedsomeonein thegroup chatWorkedin theofficeUsed InternalChat to avoid atransfer/consultUsedPositiveLanguageUsedthe GiftToolReadKC/HuddleNews Beforethe huddleAskeddiscoveryquestions tomeet anunstated needUsed KCto avoida consultSent aSendWordPosted adad jokein theteam chatGave arecapstatementConfirmedunderstandingat thebeginning ofthe callAsked forfeedbackfrom a callfrom a peerWatch a"Take 5Video"Gave anappreciationstatementShowedempathy orbuilt rapportduring a callHelpedsomeonein thegroup chatWorkedin theofficeUsed InternalChat to avoid atransfer/consultUsedPositiveLanguageUsedthe GiftToolReadKC/HuddleNews Beforethe huddle

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked discovery questions to meet an unstated need
  2. Used KC to avoid a consult
  3. Sent a SendWord
  4. Posted a dad joke in the team chat
  5. Gave a recap statement
  6. Confirmed understanding at the beginning of the call
  7. Asked for feedback from a call from a peer
  8. Watch a "Take 5 Video"
  9. Gave an appreciation statement
  10. Showed empathy or built rapport during a call
  11. Helped someone in the group chat
  12. Worked in the office
  13. Used Internal Chat to avoid a transfer/consult
  14. Used Positive Language
  15. Used the Gift Tool
  16. Read KC/Huddle News Before the huddle