Asked forfeedbackfrom a callfrom a peerGave arecapstatementHelpedsomeonein thegroup chatUsed KCto avoida consultUsedPositiveLanguageShowedempathy orbuilt rapportduring a callPosted adad jokein theteam chatConfirmedunderstandingat thebeginning ofthe callReadKC/HuddleNews Beforethe huddleWatch a"Take 5Video"Usedthe GiftToolUsed InternalChat to avoid atransfer/consultAskeddiscoveryquestions tomeet anunstated needWorkedin theofficeSent aSendWordGave anappreciationstatementAsked forfeedbackfrom a callfrom a peerGave arecapstatementHelpedsomeonein thegroup chatUsed KCto avoida consultUsedPositiveLanguageShowedempathy orbuilt rapportduring a callPosted adad jokein theteam chatConfirmedunderstandingat thebeginning ofthe callReadKC/HuddleNews Beforethe huddleWatch a"Take 5Video"Usedthe GiftToolUsed InternalChat to avoid atransfer/consultAskeddiscoveryquestions tomeet anunstated needWorkedin theofficeSent aSendWordGave anappreciationstatement

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked for feedback from a call from a peer
  2. Gave a recap statement
  3. Helped someone in the group chat
  4. Used KC to avoid a consult
  5. Used Positive Language
  6. Showed empathy or built rapport during a call
  7. Posted a dad joke in the team chat
  8. Confirmed understanding at the beginning of the call
  9. Read KC/Huddle News Before the huddle
  10. Watch a "Take 5 Video"
  11. Used the Gift Tool
  12. Used Internal Chat to avoid a transfer/consult
  13. Asked discovery questions to meet an unstated need
  14. Worked in the office
  15. Sent a SendWord
  16. Gave an appreciation statement