Confirmedunderstandingat thebeginning ofthe callGave arecapstatementAsked forfeedbackfrom a callfrom a peerSent aSendWordShowedempathy orbuilt rapportduring a callPosted adad jokein theteam chatWorkedin theofficeWatch a"Take 5Video"Used KCto avoida consultUsedthe GiftToolUsed InternalChat to avoid atransfer/consultReadKC/HuddleNews Beforethe huddleAskeddiscoveryquestions tomeet anunstated needGave anappreciationstatementUsedPositiveLanguageHelpedsomeonein thegroup chatConfirmedunderstandingat thebeginning ofthe callGave arecapstatementAsked forfeedbackfrom a callfrom a peerSent aSendWordShowedempathy orbuilt rapportduring a callPosted adad jokein theteam chatWorkedin theofficeWatch a"Take 5Video"Used KCto avoida consultUsedthe GiftToolUsed InternalChat to avoid atransfer/consultReadKC/HuddleNews Beforethe huddleAskeddiscoveryquestions tomeet anunstated needGave anappreciationstatementUsedPositiveLanguageHelpedsomeonein thegroup chat

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirmed understanding at the beginning of the call
  2. Gave a recap statement
  3. Asked for feedback from a call from a peer
  4. Sent a SendWord
  5. Showed empathy or built rapport during a call
  6. Posted a dad joke in the team chat
  7. Worked in the office
  8. Watch a "Take 5 Video"
  9. Used KC to avoid a consult
  10. Used the Gift Tool
  11. Used Internal Chat to avoid a transfer/consult
  12. Read KC/Huddle News Before the huddle
  13. Asked discovery questions to meet an unstated need
  14. Gave an appreciation statement
  15. Used Positive Language
  16. Helped someone in the group chat