Helpedsomeonein thegroup chatWorkedin theofficeWatch a"Take 5Video"Sent aSendWordAsked forfeedbackfrom a callfrom a peerReadKC/HuddleNews Beforethe huddleConfirmedunderstandingat thebeginning ofthe callPosted adad jokein theteam chatUsedPositiveLanguageGave anappreciationstatementUsedthe GiftToolUsed InternalChat to avoid atransfer/consultGave arecapstatementShowedempathy orbuilt rapportduring a callAskeddiscoveryquestions tomeet anunstated needUsed KCto avoida consultHelpedsomeonein thegroup chatWorkedin theofficeWatch a"Take 5Video"Sent aSendWordAsked forfeedbackfrom a callfrom a peerReadKC/HuddleNews Beforethe huddleConfirmedunderstandingat thebeginning ofthe callPosted adad jokein theteam chatUsedPositiveLanguageGave anappreciationstatementUsedthe GiftToolUsed InternalChat to avoid atransfer/consultGave arecapstatementShowedempathy orbuilt rapportduring a callAskeddiscoveryquestions tomeet anunstated needUsed KCto avoida consult

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped someone in the group chat
  2. Worked in the office
  3. Watch a "Take 5 Video"
  4. Sent a SendWord
  5. Asked for feedback from a call from a peer
  6. Read KC/Huddle News Before the huddle
  7. Confirmed understanding at the beginning of the call
  8. Posted a dad joke in the team chat
  9. Used Positive Language
  10. Gave an appreciation statement
  11. Used the Gift Tool
  12. Used Internal Chat to avoid a transfer/consult
  13. Gave a recap statement
  14. Showed empathy or built rapport during a call
  15. Asked discovery questions to meet an unstated need
  16. Used KC to avoid a consult