Used KCto avoida consultGave anappreciationstatementPosted adad jokein theteam chatAsked forfeedbackfrom a callfrom a peerShowedempathy orbuilt rapportduring a callUsed InternalChat to avoid atransfer/consultWorkedin theofficeHelpedsomeonein thegroup chatUsedPositiveLanguageSent aSendWordConfirmedunderstandingat thebeginning ofthe callGave arecapstatementWatch a"Take 5Video"Askeddiscoveryquestions tomeet anunstated needUsedthe GiftToolReadKC/HuddleNews Beforethe huddleUsed KCto avoida consultGave anappreciationstatementPosted adad jokein theteam chatAsked forfeedbackfrom a callfrom a peerShowedempathy orbuilt rapportduring a callUsed InternalChat to avoid atransfer/consultWorkedin theofficeHelpedsomeonein thegroup chatUsedPositiveLanguageSent aSendWordConfirmedunderstandingat thebeginning ofthe callGave arecapstatementWatch a"Take 5Video"Askeddiscoveryquestions tomeet anunstated needUsedthe GiftToolReadKC/HuddleNews Beforethe huddle

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used KC to avoid a consult
  2. Gave an appreciation statement
  3. Posted a dad joke in the team chat
  4. Asked for feedback from a call from a peer
  5. Showed empathy or built rapport during a call
  6. Used Internal Chat to avoid a transfer/consult
  7. Worked in the office
  8. Helped someone in the group chat
  9. Used Positive Language
  10. Sent a SendWord
  11. Confirmed understanding at the beginning of the call
  12. Gave a recap statement
  13. Watch a "Take 5 Video"
  14. Asked discovery questions to meet an unstated need
  15. Used the Gift Tool
  16. Read KC/Huddle News Before the huddle