Workedin theofficeUsedthe GiftToolWatch a"Take 5Video"ReadKC/HuddleNews Beforethe huddleAskeddiscoveryquestions tomeet anunstated needUsedPositiveLanguageHelpedsomeonein thegroup chatUsed InternalChat to avoid atransfer/consultUsed KCto avoida consultConfirmedunderstandingat thebeginning ofthe callShowedempathy orbuilt rapportduring a callAsked forfeedbackfrom a callfrom a peerGave arecapstatementGave anappreciationstatementPosted adad jokein theteam chatSent aSendWordWorkedin theofficeUsedthe GiftToolWatch a"Take 5Video"ReadKC/HuddleNews Beforethe huddleAskeddiscoveryquestions tomeet anunstated needUsedPositiveLanguageHelpedsomeonein thegroup chatUsed InternalChat to avoid atransfer/consultUsed KCto avoida consultConfirmedunderstandingat thebeginning ofthe callShowedempathy orbuilt rapportduring a callAsked forfeedbackfrom a callfrom a peerGave arecapstatementGave anappreciationstatementPosted adad jokein theteam chatSent aSendWord

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked in the office
  2. Used the Gift Tool
  3. Watch a "Take 5 Video"
  4. Read KC/Huddle News Before the huddle
  5. Asked discovery questions to meet an unstated need
  6. Used Positive Language
  7. Helped someone in the group chat
  8. Used Internal Chat to avoid a transfer/consult
  9. Used KC to avoid a consult
  10. Confirmed understanding at the beginning of the call
  11. Showed empathy or built rapport during a call
  12. Asked for feedback from a call from a peer
  13. Gave a recap statement
  14. Gave an appreciation statement
  15. Posted a dad joke in the team chat
  16. Sent a SendWord