Asked forfeedbackfrom a callfrom a peerGave anappreciationstatementGave arecapstatementShowedempathy orbuilt rapportduring a callUsed KCto avoida consultUsed InternalChat to avoid atransfer/consultWatch a"Take 5Video"Sent aSendWordUsedPositiveLanguageAskeddiscoveryquestions tomeet anunstated needConfirmedunderstandingat thebeginning ofthe callUsedthe GiftToolHelpedsomeonein thegroup chatWorkedin theofficePosted adad jokein theteam chatReadKC/HuddleNews Beforethe huddleAsked forfeedbackfrom a callfrom a peerGave anappreciationstatementGave arecapstatementShowedempathy orbuilt rapportduring a callUsed KCto avoida consultUsed InternalChat to avoid atransfer/consultWatch a"Take 5Video"Sent aSendWordUsedPositiveLanguageAskeddiscoveryquestions tomeet anunstated needConfirmedunderstandingat thebeginning ofthe callUsedthe GiftToolHelpedsomeonein thegroup chatWorkedin theofficePosted adad jokein theteam chatReadKC/HuddleNews Beforethe huddle

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked for feedback from a call from a peer
  2. Gave an appreciation statement
  3. Gave a recap statement
  4. Showed empathy or built rapport during a call
  5. Used KC to avoid a consult
  6. Used Internal Chat to avoid a transfer/consult
  7. Watch a "Take 5 Video"
  8. Sent a SendWord
  9. Used Positive Language
  10. Asked discovery questions to meet an unstated need
  11. Confirmed understanding at the beginning of the call
  12. Used the Gift Tool
  13. Helped someone in the group chat
  14. Worked in the office
  15. Posted a dad joke in the team chat
  16. Read KC/Huddle News Before the huddle