Sent aSendWordShowedempathy orbuilt rapportduring a callAskeddiscoveryquestions tomeet anunstated needUsedthe GiftToolGave arecapstatementAsked forfeedbackfrom a callfrom a peerUsedPositiveLanguageReadKC/HuddleNews Beforethe huddleGave anappreciationstatementWatch a"Take 5Video"Used InternalChat to avoid atransfer/consultPosted adad jokein theteam chatUsed KCto avoida consultWorkedin theofficeConfirmedunderstandingat thebeginning ofthe callHelpedsomeonein thegroup chatSent aSendWordShowedempathy orbuilt rapportduring a callAskeddiscoveryquestions tomeet anunstated needUsedthe GiftToolGave arecapstatementAsked forfeedbackfrom a callfrom a peerUsedPositiveLanguageReadKC/HuddleNews Beforethe huddleGave anappreciationstatementWatch a"Take 5Video"Used InternalChat to avoid atransfer/consultPosted adad jokein theteam chatUsed KCto avoida consultWorkedin theofficeConfirmedunderstandingat thebeginning ofthe callHelpedsomeonein thegroup chat

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a SendWord
  2. Showed empathy or built rapport during a call
  3. Asked discovery questions to meet an unstated need
  4. Used the Gift Tool
  5. Gave a recap statement
  6. Asked for feedback from a call from a peer
  7. Used Positive Language
  8. Read KC/Huddle News Before the huddle
  9. Gave an appreciation statement
  10. Watch a "Take 5 Video"
  11. Used Internal Chat to avoid a transfer/consult
  12. Posted a dad joke in the team chat
  13. Used KC to avoid a consult
  14. Worked in the office
  15. Confirmed understanding at the beginning of the call
  16. Helped someone in the group chat