Posted adad jokein theteam chatConfirmedunderstandingat thebeginning ofthe callShowedempathy orbuilt rapportduring a callAskeddiscoveryquestions tomeet anunstated needUsed KCto avoida consultGave anappreciationstatementAsked forfeedbackfrom a callfrom a peerUsedPositiveLanguageSent aSendWordReadKC/HuddleNews Beforethe huddleHelpedsomeonein thegroup chatGave arecapstatementWorkedin theofficeUsedthe GiftToolWatch a"Take 5Video"Used InternalChat to avoid atransfer/consultPosted adad jokein theteam chatConfirmedunderstandingat thebeginning ofthe callShowedempathy orbuilt rapportduring a callAskeddiscoveryquestions tomeet anunstated needUsed KCto avoida consultGave anappreciationstatementAsked forfeedbackfrom a callfrom a peerUsedPositiveLanguageSent aSendWordReadKC/HuddleNews Beforethe huddleHelpedsomeonein thegroup chatGave arecapstatementWorkedin theofficeUsedthe GiftToolWatch a"Take 5Video"Used InternalChat to avoid atransfer/consult

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted a dad joke in the team chat
  2. Confirmed understanding at the beginning of the call
  3. Showed empathy or built rapport during a call
  4. Asked discovery questions to meet an unstated need
  5. Used KC to avoid a consult
  6. Gave an appreciation statement
  7. Asked for feedback from a call from a peer
  8. Used Positive Language
  9. Sent a SendWord
  10. Read KC/Huddle News Before the huddle
  11. Helped someone in the group chat
  12. Gave a recap statement
  13. Worked in the office
  14. Used the Gift Tool
  15. Watch a "Take 5 Video"
  16. Used Internal Chat to avoid a transfer/consult