This bingo card has 16 words: Showed empathy or built rapport during a call, Used the Gift Tool, Used KC to avoid a consult, Used Internal Chat to avoid a transfer/consult, Gave a recap statement, Asked discovery questions to meet an unstated need, Helped someone in the group chat, Sent a SendWord, Confirmed understanding at the beginning of the call, Worked in the office, Gave an appreciation statement, Read KC/Huddle News Before the huddle, Watch a "Take 5 Video", Asked for feedback from a call from a peer, Used Positive Language and Posted a dad joke in the team chat.
CS&S Bingo | Shine Bingo | Overnight | Customer Service Week | Customer Service Bingo
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