(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient calls to reschedule appointment
Attended the PMAC All Staff Meeting
Caller sneezes
Pharmacy calls for a refill
Caller refers to you by the wrong name
Register a new patient
Patient gives you a compliment
Patient asks question about COVID precautions
Call lasts longer than 10 minutes
De-escalated a call
Patient asks for directions
Caller was a telemarketer
Connected caller to another department
Make a patient laugh
Caller says "Can you hear me now?"
Dog barks in the background
Patient needs a prior authorization
Answer over 40 calls in a day
Patient calls to report running late
Patient asks for fax number
Update a patient's phone number
Update insurance
Sick call
Participated in an April Activity Challenge in the Teams Chat
