Callersays "Canyou hearme now?"CallersneezesCaller was atelemarketerPatient asksquestionaboutCOVIDprecautionsPatientasks fordirectionsConnectedcaller toanotherdepartmentPatient callstorescheduleappointmentUpdateinsurancePatient callsto reportrunning lateAttendedthe PMACAll StaffMeetingRegistera newpatientParticipated inan April ActivityChallenge inthe Teams ChatDog barksin thebackgroundSickcallPatientasks forfaxnumberMake apatientlaughDe-escalateda callUpdate apatient'sphonenumberPharmacycalls for arefillPatientneeds a priorauthorizationAnswerover 40calls in adayPatientgives you acomplimentCall lastslongerthan 10minutesCaller refersto you by thewrong nameCallersays "Canyou hearme now?"CallersneezesCaller was atelemarketerPatient asksquestionaboutCOVIDprecautionsPatientasks fordirectionsConnectedcaller toanotherdepartmentPatient callstorescheduleappointmentUpdateinsurancePatient callsto reportrunning lateAttendedthe PMACAll StaffMeetingRegistera newpatientParticipated inan April ActivityChallenge inthe Teams ChatDog barksin thebackgroundSickcallPatientasks forfaxnumberMake apatientlaughDe-escalateda callUpdate apatient'sphonenumberPharmacycalls for arefillPatientneeds a priorauthorizationAnswerover 40calls in adayPatientgives you acomplimentCall lastslongerthan 10minutesCaller refersto you by thewrong name

PMAC Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller says "Can you hear me now?"
  2. Caller sneezes
  3. Caller was a telemarketer
  4. Patient asks question about COVID precautions
  5. Patient asks for directions
  6. Connected caller to another department
  7. Patient calls to reschedule appointment
  8. Update insurance
  9. Patient calls to report running late
  10. Attended the PMAC All Staff Meeting
  11. Register a new patient
  12. Participated in an April Activity Challenge in the Teams Chat
  13. Dog barks in the background
  14. Sick call
  15. Patient asks for fax number
  16. Make a patient laugh
  17. De-escalated a call
  18. Update a patient's phone number
  19. Pharmacy calls for a refill
  20. Patient needs a prior authorization
  21. Answer over 40 calls in a day
  22. Patient gives you a compliment
  23. Call lasts longer than 10 minutes
  24. Caller refers to you by the wrong name