(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answer over 40 calls in a day
Patient asks question about COVID precautions
Call lasts longer than 10 minutes
Patient asks for fax number
Caller refers to you by the wrong name
Update insurance
Patient asks for directions
Caller says "Can you hear me now?"
Connected caller to another department
Patient needs a prior authorization
Patient calls to report running late
Attended the PMAC All Staff Meeting
Patient gives you a compliment
Update a patient's phone number
Register a new patient
De-escalated a call
Caller sneezes
Make a patient laugh
Dog barks in the background
Sick call
Participated in an April Activity Challenge in the Teams Chat