Patientasks fordirectionsSickcallCallersneezesMake apatientlaughCaller was atelemarketerPatientgives you acomplimentAnswerover 40calls in adayPatient callstorescheduleappointmentCallersays "Canyou hearme now?"Patientasks forfaxnumberPatient asksquestionaboutCOVIDprecautionsUpdateinsuranceDog barksin thebackgroundAttendedthe PMACAll StaffMeetingPatient callsto reportrunning lateDe-escalateda callPharmacycalls for arefillUpdate apatient'sphonenumberParticipated inan April ActivityChallenge inthe Teams ChatRegistera newpatientCall lastslongerthan 10minutesConnectedcaller toanotherdepartmentCaller refersto you by thewrong namePatientneeds a priorauthorizationPatientasks fordirectionsSickcallCallersneezesMake apatientlaughCaller was atelemarketerPatientgives you acomplimentAnswerover 40calls in adayPatient callstorescheduleappointmentCallersays "Canyou hearme now?"Patientasks forfaxnumberPatient asksquestionaboutCOVIDprecautionsUpdateinsuranceDog barksin thebackgroundAttendedthe PMACAll StaffMeetingPatient callsto reportrunning lateDe-escalateda callPharmacycalls for arefillUpdate apatient'sphonenumberParticipated inan April ActivityChallenge inthe Teams ChatRegistera newpatientCall lastslongerthan 10minutesConnectedcaller toanotherdepartmentCaller refersto you by thewrong namePatientneeds a priorauthorization

PMAC Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient asks for directions
  2. Sick call
  3. Caller sneezes
  4. Make a patient laugh
  5. Caller was a telemarketer
  6. Patient gives you a compliment
  7. Answer over 40 calls in a day
  8. Patient calls to reschedule appointment
  9. Caller says "Can you hear me now?"
  10. Patient asks for fax number
  11. Patient asks question about COVID precautions
  12. Update insurance
  13. Dog barks in the background
  14. Attended the PMAC All Staff Meeting
  15. Patient calls to report running late
  16. De-escalated a call
  17. Pharmacy calls for a refill
  18. Update a patient's phone number
  19. Participated in an April Activity Challenge in the Teams Chat
  20. Register a new patient
  21. Call lasts longer than 10 minutes
  22. Connected caller to another department
  23. Caller refers to you by the wrong name
  24. Patient needs a prior authorization