PMAC Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient gives you a compliment
2. Caller sneezes
3. Patient asks for fax number
4. Caller refers to you by the wrong name
5. Answer over 40 calls in a day
6. Patient calls to reschedule appointment
7. Connected caller to another department
8. Caller was a telemarketer
9. Sick call
10. De-escalated a call
11. Caller says "Can you hear me now?"
12. Patient needs a prior authorization
13. Participated in an April Activity Challenge in the Teams Chat
14. Attended the PMAC All Staff Meeting
15. Update a patient's phone number
16. Dog barks in the background
17. Patient asks question about COVID precautions
18. Pharmacy calls for a refill
19. Call lasts longer than 10 minutes
20. Update insurance
21. Register a new patient
22. Patient asks for directions
23. Make a patient laugh
24. Patient calls to report running late