(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient needs a prior authorization
Caller says "Can you hear me now?"
Patient calls to reschedule appointment
Caller sneezes
Patient asks for fax number
Patient asks for directions
Answer over 40 calls in a day
Attended the PMAC All Staff Meeting
Caller was a telemarketer
Pharmacy calls for a refill
Dog barks in the background
Caller refers to you by the wrong name
Connected caller to another department
Patient gives you a compliment
Sick call
Patient asks question about COVID precautions
Register a new patient
Patient calls to report running late
Update a patient's phone number
Make a patient laugh
De-escalated a call
Participated in an April Activity Challenge in the Teams Chat
