(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller was a telemarketer
Update a patient's phone number
De-escalated a call
Connected caller to another department
Caller refers to you by the wrong name
Patient asks for directions
Caller says "Can you hear me now?"
Make a patient laugh
Pharmacy calls for a refill
Sick call
Patient calls to reschedule appointment
Patient needs a prior authorization
Register a new patient
Participated in an April Activity Challenge in the Teams Chat
