"Did you knowthat you cansave time/travelby doing thisusingour… "Ask customersif they have anyadditionalbanking needsI’m happyto helpwith..."Thank youfor yourpatience.How can Ihelp you ..."workstationis stockedand readyfor dayLet customer knowwhat they aredoing -"Processingtransaction at mydesk"   Relate to yourcustomerthroughpersonalexperiences Demonstrated"Being theDifference"Knowledgeable ofProducts andservices in orderto recommendcorrectproduct As yourbanker I willcontinue tofollow up withyou !Paraphrasetransactionalneeds -"youwould like 2-20's"Makecompellingrecommendationsafter Greenprint Ask forreferrals offriends andfamily Clearlycommunicatethe feesassociatedwith requests"Here is mycontactinformation incase youhave anyquestions "PresentavailableNBAs toyourcustomerSummarize thecustomers needsand financial goalsand link them totherecommendations"I am happy tohelp you with orI will be glad totake care ofthat for you."Assist othercustomersandco-workers Buildingcustomerrapport /StrengthenrelationshipsGreetcustomer(s)"Thank youfor choosingRegions" Use thecustomer’snamethroughoutconversation  Offer ideasto save time-Digitally Stand toacknowledgeand greetthe customer"Did you knowthat you cansave time/travelby doing thisusingour… "Ask customersif they have anyadditionalbanking needsI’m happyto helpwith..."Thank youfor yourpatience.How can Ihelp you ..."workstationis stockedand readyfor dayLet customer knowwhat they aredoing -"Processingtransaction at mydesk"   Relate to yourcustomerthroughpersonalexperiences Demonstrated"Being theDifference"Knowledgeable ofProducts andservices in orderto recommendcorrectproduct As yourbanker I willcontinue tofollow up withyou !Paraphrasetransactionalneeds -"youwould like 2-20's"Makecompellingrecommendationsafter Greenprint Ask forreferrals offriends andfamily Clearlycommunicatethe feesassociatedwith requests"Here is mycontactinformation incase youhave anyquestions "PresentavailableNBAs toyourcustomerSummarize thecustomers needsand financial goalsand link them totherecommendations"I am happy tohelp you with orI will be glad totake care ofthat for you."Assist othercustomersandco-workers Buildingcustomerrapport /StrengthenrelationshipsGreetcustomer(s)"Thank youfor choosingRegions" Use thecustomer’snamethroughoutconversation  Offer ideasto save time-Digitally Stand toacknowledgeand greetthe customer

KDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
N
4
G
5
I
6
N
7
G
8
G
9
I
10
G
11
O
12
B
13
B
14
O
15
B
16
O
17
G
18
I
19
B
20
O
21
N
22
B
23
I
24
I
  1. N-"Did you know that you can save time/travel by doing this using our… "
  2. O-Ask customers if they have any additional banking needs
  3. N-I’m happy to help with...
  4. G-"Thank you for your patience. How can I help you ..."
  5. I-workstation is stocked and ready for day
  6. N-Let customer know what they are doing - "Processing transaction at my desk"
  7. G- Relate to your customer through personal experiences
  8. G-Demonstrated "Being the Difference"
  9. I-Knowledgeable of Products and services in order to recommend correct product
  10. G-As your banker I will continue to follow up with you !
  11. O-Paraphrase transactional needs -"you would like 2 -20's"
  12. B-Make compelling recommendations after Greenprint
  13. B- Ask for referrals of friends and family
  14. O-Clearly communicate the fees associated with requests
  15. B-"Here is my contact information in case you have any questions "
  16. O-Present available NBAs to your customer
  17. G-Summarize the customers needs and financial goals and link them to the recommendations
  18. I-"I am happy to help you with or I will be glad to take care of that for you."
  19. B-Assist other customers and co-workers
  20. O-Building customer rapport / Strengthen relationships
  21. N-Greet customer(s) "Thank you for choosing Regions"
  22. B- Use the customer’s name throughout conversation
  23. I- Offer ideas to save time -Digitally
  24. I-Stand to acknowledge and greet the customer