Ask customersif they have anyadditionalbanking needsDemonstrated"Being theDifference" Ask forreferrals offriends andfamily Greetcustomer(s)"Thank youfor choosingRegions"Let customer knowwhat they aredoing -"Processingtransaction at mydesk"  Assist othercustomersandco-workers "Thank youfor yourpatience.How can Ihelp you ..."Summarize thecustomers needsand financial goalsand link them totherecommendations Offer ideasto save time-Digitally PresentavailableNBAs toyourcustomerAs yourbanker I willcontinue tofollow up withyou !Knowledgeable ofProducts andservices in orderto recommendcorrectproduct Buildingcustomerrapport /Strengthenrelationships Use thecustomer’snamethroughoutconversation Stand toacknowledgeand greetthe customerworkstationis stockedand readyfor day"Did you knowthat you cansave time/travelby doing thisusingour… "Makecompellingrecommendationsafter GreenprintParaphrasetransactionalneeds -"youwould like 2-20's"Clearlycommunicatethe feesassociatedwith requests Relate to yourcustomerthroughpersonalexperiences "Here is mycontactinformation incase youhave anyquestions "I’m happyto helpwith..."I am happy tohelp you with orI will be glad totake care ofthat for you."Ask customersif they have anyadditionalbanking needsDemonstrated"Being theDifference" Ask forreferrals offriends andfamily Greetcustomer(s)"Thank youfor choosingRegions"Let customer knowwhat they aredoing -"Processingtransaction at mydesk"  Assist othercustomersandco-workers "Thank youfor yourpatience.How can Ihelp you ..."Summarize thecustomers needsand financial goalsand link them totherecommendations Offer ideasto save time-Digitally PresentavailableNBAs toyourcustomerAs yourbanker I willcontinue tofollow up withyou !Knowledgeable ofProducts andservices in orderto recommendcorrectproduct Buildingcustomerrapport /Strengthenrelationships Use thecustomer’snamethroughoutconversation Stand toacknowledgeand greetthe customerworkstationis stockedand readyfor day"Did you knowthat you cansave time/travelby doing thisusingour… "Makecompellingrecommendationsafter GreenprintParaphrasetransactionalneeds -"youwould like 2-20's"Clearlycommunicatethe feesassociatedwith requests Relate to yourcustomerthroughpersonalexperiences "Here is mycontactinformation incase youhave anyquestions "I’m happyto helpwith..."I am happy tohelp you with orI will be glad totake care ofthat for you."

KDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
B
4
N
5
N
6
B
7
G
8
G
9
I
10
O
11
G
12
I
13
O
14
B
15
I
16
I
17
N
18
B
19
O
20
O
21
G
22
B
23
N
24
I
  1. O-Ask customers if they have any additional banking needs
  2. G-Demonstrated "Being the Difference"
  3. B- Ask for referrals of friends and family
  4. N-Greet customer(s) "Thank you for choosing Regions"
  5. N-Let customer know what they are doing - "Processing transaction at my desk"
  6. B-Assist other customers and co-workers
  7. G-"Thank you for your patience. How can I help you ..."
  8. G-Summarize the customers needs and financial goals and link them to the recommendations
  9. I- Offer ideas to save time -Digitally
  10. O-Present available NBAs to your customer
  11. G-As your banker I will continue to follow up with you !
  12. I-Knowledgeable of Products and services in order to recommend correct product
  13. O-Building customer rapport / Strengthen relationships
  14. B- Use the customer’s name throughout conversation
  15. I-Stand to acknowledge and greet the customer
  16. I-workstation is stocked and ready for day
  17. N-"Did you know that you can save time/travel by doing this using our… "
  18. B-Make compelling recommendations after Greenprint
  19. O-Paraphrase transactional needs -"you would like 2 -20's"
  20. O-Clearly communicate the fees associated with requests
  21. G- Relate to your customer through personal experiences
  22. B-"Here is my contact information in case you have any questions "
  23. N-I’m happy to help with...
  24. I-"I am happy to help you with or I will be glad to take care of that for you."