"Did you knowthat you cansave time/travelby doing thisusingour… "Ask customersif they have anyadditionalbanking needsMakecompellingrecommendationsafter GreenprintClearlycommunicatethe feesassociatedwith requests Offer ideasto save time-Digitally workstationis stockedand readyfor dayAssist othercustomersandco-workers  Use thecustomer’snamethroughoutconversation "Here is mycontactinformation incase youhave anyquestions " Ask forreferrals offriends andfamily Stand toacknowledgeand greetthe customerPresentavailableNBAs toyourcustomerKnowledgeable ofProducts andservices in orderto recommendcorrectproduct Greetcustomer(s)"Thank youfor choosingRegions"Buildingcustomerrapport /StrengthenrelationshipsAs yourbanker I willcontinue tofollow up withyou !Paraphrasetransactionalneeds -"youwould like 2-20's""Thank youfor yourpatience.How can Ihelp you ..."I’m happyto helpwith...Demonstrated"Being theDifference" Relate to yourcustomerthroughpersonalexperiences Summarize thecustomers needsand financial goalsand link them totherecommendations"I am happy tohelp you with orI will be glad totake care ofthat for you."Let customer knowwhat they aredoing -"Processingtransaction at mydesk"  "Did you knowthat you cansave time/travelby doing thisusingour… "Ask customersif they have anyadditionalbanking needsMakecompellingrecommendationsafter GreenprintClearlycommunicatethe feesassociatedwith requests Offer ideasto save time-Digitally workstationis stockedand readyfor dayAssist othercustomersandco-workers  Use thecustomer’snamethroughoutconversation "Here is mycontactinformation incase youhave anyquestions " Ask forreferrals offriends andfamily Stand toacknowledgeand greetthe customerPresentavailableNBAs toyourcustomerKnowledgeable ofProducts andservices in orderto recommendcorrectproduct Greetcustomer(s)"Thank youfor choosingRegions"Buildingcustomerrapport /StrengthenrelationshipsAs yourbanker I willcontinue tofollow up withyou !Paraphrasetransactionalneeds -"youwould like 2-20's""Thank youfor yourpatience.How can Ihelp you ..."I’m happyto helpwith...Demonstrated"Being theDifference" Relate to yourcustomerthroughpersonalexperiences Summarize thecustomers needsand financial goalsand link them totherecommendations"I am happy tohelp you with orI will be glad totake care ofthat for you."Let customer knowwhat they aredoing -"Processingtransaction at mydesk"  

KDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
B
4
O
5
I
6
I
7
B
8
B
9
B
10
B
11
I
12
O
13
I
14
N
15
O
16
G
17
O
18
G
19
N
20
G
21
G
22
G
23
I
24
N
  1. N-"Did you know that you can save time/travel by doing this using our… "
  2. O-Ask customers if they have any additional banking needs
  3. B-Make compelling recommendations after Greenprint
  4. O-Clearly communicate the fees associated with requests
  5. I- Offer ideas to save time -Digitally
  6. I-workstation is stocked and ready for day
  7. B-Assist other customers and co-workers
  8. B- Use the customer’s name throughout conversation
  9. B-"Here is my contact information in case you have any questions "
  10. B- Ask for referrals of friends and family
  11. I-Stand to acknowledge and greet the customer
  12. O-Present available NBAs to your customer
  13. I-Knowledgeable of Products and services in order to recommend correct product
  14. N-Greet customer(s) "Thank you for choosing Regions"
  15. O-Building customer rapport / Strengthen relationships
  16. G-As your banker I will continue to follow up with you !
  17. O-Paraphrase transactional needs -"you would like 2 -20's"
  18. G-"Thank you for your patience. How can I help you ..."
  19. N-I’m happy to help with...
  20. G-Demonstrated "Being the Difference"
  21. G- Relate to your customer through personal experiences
  22. G-Summarize the customers needs and financial goals and link them to the recommendations
  23. I-"I am happy to help you with or I will be glad to take care of that for you."
  24. N-Let customer know what they are doing - "Processing transaction at my desk"