Use thecustomer’snamethroughoutconversation Demonstrated"Being theDifference"PresentavailableNBAs toyourcustomerSummarize thecustomers needsand financial goalsand link them totherecommendations Relate to yourcustomerthroughpersonalexperiences Greetcustomer(s)"Thank youfor choosingRegions"Makecompellingrecommendationsafter GreenprintAsk customersif they have anyadditionalbanking needsKnowledgeable ofProducts andservices in orderto recommendcorrectproduct Assist othercustomersandco-workers "I am happy tohelp you with orI will be glad totake care ofthat for you."Clearlycommunicatethe feesassociatedwith requestsworkstationis stockedand readyfor day"Did you knowthat you cansave time/travelby doing thisusingour… "Let customer knowwhat they aredoing -"Processingtransaction at mydesk"  Stand toacknowledgeand greetthe customer Offer ideasto save time-Digitally Paraphrasetransactionalneeds -"youwould like 2-20's" Ask forreferrals offriends andfamily Buildingcustomerrapport /StrengthenrelationshipsI’m happyto helpwith...As yourbanker I willcontinue tofollow up withyou !"Here is mycontactinformation incase youhave anyquestions ""Thank youfor yourpatience.How can Ihelp you ..." Use thecustomer’snamethroughoutconversation Demonstrated"Being theDifference"PresentavailableNBAs toyourcustomerSummarize thecustomers needsand financial goalsand link them totherecommendations Relate to yourcustomerthroughpersonalexperiences Greetcustomer(s)"Thank youfor choosingRegions"Makecompellingrecommendationsafter GreenprintAsk customersif they have anyadditionalbanking needsKnowledgeable ofProducts andservices in orderto recommendcorrectproduct Assist othercustomersandco-workers "I am happy tohelp you with orI will be glad totake care ofthat for you."Clearlycommunicatethe feesassociatedwith requestsworkstationis stockedand readyfor day"Did you knowthat you cansave time/travelby doing thisusingour… "Let customer knowwhat they aredoing -"Processingtransaction at mydesk"  Stand toacknowledgeand greetthe customer Offer ideasto save time-Digitally Paraphrasetransactionalneeds -"youwould like 2-20's" Ask forreferrals offriends andfamily Buildingcustomerrapport /StrengthenrelationshipsI’m happyto helpwith...As yourbanker I willcontinue tofollow up withyou !"Here is mycontactinformation incase youhave anyquestions ""Thank youfor yourpatience.How can Ihelp you ..."

KDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
G
5
G
6
N
7
B
8
O
9
I
10
B
11
I
12
O
13
I
14
N
15
N
16
I
17
I
18
O
19
B
20
O
21
N
22
G
23
B
24
G
  1. B- Use the customer’s name throughout conversation
  2. G-Demonstrated "Being the Difference"
  3. O-Present available NBAs to your customer
  4. G-Summarize the customers needs and financial goals and link them to the recommendations
  5. G- Relate to your customer through personal experiences
  6. N-Greet customer(s) "Thank you for choosing Regions"
  7. B-Make compelling recommendations after Greenprint
  8. O-Ask customers if they have any additional banking needs
  9. I-Knowledgeable of Products and services in order to recommend correct product
  10. B-Assist other customers and co-workers
  11. I-"I am happy to help you with or I will be glad to take care of that for you."
  12. O-Clearly communicate the fees associated with requests
  13. I-workstation is stocked and ready for day
  14. N-"Did you know that you can save time/travel by doing this using our… "
  15. N-Let customer know what they are doing - "Processing transaction at my desk"
  16. I-Stand to acknowledge and greet the customer
  17. I- Offer ideas to save time -Digitally
  18. O-Paraphrase transactional needs -"you would like 2 -20's"
  19. B- Ask for referrals of friends and family
  20. O-Building customer rapport / Strengthen relationships
  21. N-I’m happy to help with...
  22. G-As your banker I will continue to follow up with you !
  23. B-"Here is my contact information in case you have any questions "
  24. G-"Thank you for your patience. How can I help you ..."