Paraphrasetransactionalneeds -"youwould like 2-20's"workstationis stockedand readyfor dayPresentavailableNBAs toyourcustomer"Thank youfor yourpatience.How can Ihelp you ..."Assist othercustomersandco-workers Stand toacknowledgeand greetthe customer"Here is mycontactinformation incase youhave anyquestions " Use thecustomer’snamethroughoutconversation Knowledgeable ofProducts andservices in orderto recommendcorrectproduct Summarize thecustomers needsand financial goalsand link them totherecommendationsI’m happyto helpwith...Makecompellingrecommendationsafter Greenprint Offer ideasto save time-Digitally Clearlycommunicatethe feesassociatedwith requestsLet customer knowwhat they aredoing -"Processingtransaction at mydesk"   Relate to yourcustomerthroughpersonalexperiences Ask customersif they have anyadditionalbanking needsAs yourbanker I willcontinue tofollow up withyou !"I am happy tohelp you with orI will be glad totake care ofthat for you." Ask forreferrals offriends andfamily "Did you knowthat you cansave time/travelby doing thisusingour… "Greetcustomer(s)"Thank youfor choosingRegions"Demonstrated"Being theDifference"Buildingcustomerrapport /StrengthenrelationshipsParaphrasetransactionalneeds -"youwould like 2-20's"workstationis stockedand readyfor dayPresentavailableNBAs toyourcustomer"Thank youfor yourpatience.How can Ihelp you ..."Assist othercustomersandco-workers Stand toacknowledgeand greetthe customer"Here is mycontactinformation incase youhave anyquestions " Use thecustomer’snamethroughoutconversation Knowledgeable ofProducts andservices in orderto recommendcorrectproduct Summarize thecustomers needsand financial goalsand link them totherecommendationsI’m happyto helpwith...Makecompellingrecommendationsafter Greenprint Offer ideasto save time-Digitally Clearlycommunicatethe feesassociatedwith requestsLet customer knowwhat they aredoing -"Processingtransaction at mydesk"   Relate to yourcustomerthroughpersonalexperiences Ask customersif they have anyadditionalbanking needsAs yourbanker I willcontinue tofollow up withyou !"I am happy tohelp you with orI will be glad totake care ofthat for you." Ask forreferrals offriends andfamily "Did you knowthat you cansave time/travelby doing thisusingour… "Greetcustomer(s)"Thank youfor choosingRegions"Demonstrated"Being theDifference"Buildingcustomerrapport /Strengthenrelationships

KDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
G
5
B
6
I
7
B
8
B
9
I
10
G
11
N
12
B
13
I
14
O
15
N
16
G
17
O
18
G
19
I
20
B
21
N
22
N
23
G
24
O
  1. O-Paraphrase transactional needs -"you would like 2 -20's"
  2. I-workstation is stocked and ready for day
  3. O-Present available NBAs to your customer
  4. G-"Thank you for your patience. How can I help you ..."
  5. B-Assist other customers and co-workers
  6. I-Stand to acknowledge and greet the customer
  7. B-"Here is my contact information in case you have any questions "
  8. B- Use the customer’s name throughout conversation
  9. I-Knowledgeable of Products and services in order to recommend correct product
  10. G-Summarize the customers needs and financial goals and link them to the recommendations
  11. N-I’m happy to help with...
  12. B-Make compelling recommendations after Greenprint
  13. I- Offer ideas to save time -Digitally
  14. O-Clearly communicate the fees associated with requests
  15. N-Let customer know what they are doing - "Processing transaction at my desk"
  16. G- Relate to your customer through personal experiences
  17. O-Ask customers if they have any additional banking needs
  18. G-As your banker I will continue to follow up with you !
  19. I-"I am happy to help you with or I will be glad to take care of that for you."
  20. B- Ask for referrals of friends and family
  21. N-"Did you know that you can save time/travel by doing this using our… "
  22. N-Greet customer(s) "Thank you for choosing Regions"
  23. G-Demonstrated "Being the Difference"
  24. O-Building customer rapport / Strengthen relationships