This bingo card has a free space and 24 words: Use the customer’s name throughout conversation, Knowledgeable of Products and services in order to recommend correct product, Let customer know what they are doing - "Processing transaction at my desk", Summarize the customers needs and financial goals and link them to the recommendations, Paraphrase transactional needs -"you would like 2 -20's", Ask for referrals of friends and family, workstation is stocked and ready for day, I’m happy to help with..., As your banker I will continue to follow up with you !, Clearly communicate the fees associated with requests, Make compelling recommendations after Greenprint, Stand to acknowledge and greet the customer, Relate to your customer through personal experiences, Ask customers if they have any additional banking needs, "Here is my contact information in case you have any questions ", Offer ideas to save time -Digitally, Greet customer(s) "Thank you for choosing Regions", "Thank you for your patience. How can I help you ...", Present available NBAs to your customer, Assist other customers and co-workers, "I am happy to help you with or I will be glad to take care of that for you.", "Did you know that you can save time/travel by doing this using our… ", Demonstrated "Being the Difference" and Building customer rapport / Strengthen relationships.
CARE | Customer Connection Bingo | ECR Customer Service Week | CNB BINGO | Customer Appreciation Bingo
Share this URL with your players:
For more control of your online game, create a clone of this card first.
Learn how to conduct a bingo game.
With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
