Patient Access Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Create/register new patient
2. Patient doesn't know what kind of test they're having done
3. Term old insurance
4. Call security for a weapon
5. Can't reach a legal guardian or POA
6. Update patient's phone number
7. "Do I have to wear a mask?"
8. Send an account to Susan
9. Get consent from legal guardian/POA
10. "Everythings the same"
11. Collect copay/payment
12. Update patient's emergency contact
13. Call doctor's for lab/xray orders
14. Scan insurance card
15. Add new insurance
16. Dept asks that their patients be registered first
17. Alisha leaves the front desk
18. Work Comp Claim
19. Pre-Register patient with patient in booth
20. Give out FA app
21. Scan photo ID
22. Run coverage discovery
23. Receive guardianship or POA papers
24. Walk in direct admit
25. Help from Tammy