(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Call Handling
Rude Treatment
N-Financial Center
Unable to Assist
N-Claims/ fraud
Claims filed incorrectly/ Not filed
G-ATM Issue
ATM Card Capture
O-Call transfer/ Disconnects
Disconnected call
O-Statements/Documents
Did not receive statements
N-Call Transfer
Call Transferred to incorrect Dept/employee
G-Online Banking/ Mobile Banking
Bill Pay/ E-Bill Issue
B-Call Transfers
Mutiple contacts
G-Promotions/ rewards
auto- redemption not received/ error.