(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Call Handling
Rude Treatment
O-Statements/Documents
Did not receive statements
G-Online Banking/ Mobile Banking
Bill Pay/ E-Bill Issue
B-Call Transfers
Mutiple contacts
B-Alerts
Fraud alerts Issue
B-Handling/ Treatment
Connection Difficulties
I-IVR
Notworking as expected
G-Card Issues
Card Decline/ Not working
B-Online Banking/ FC
Misapplied/ Missing payment
O-Claims/ Fraud
Temporary credit Issue
O-Call transfer/ Disconnects
Disconnected call
G-ATM Issue
ATM Card Capture
I-Online Banking
Login issues
I-Payments/ Payoff
Credit Balance refund issue
G-Promotions/ rewards
auto- redemption not received/ error.
I-Alerts
Mobile Alerts Issue
O-Card Issues
Did not receive new card
N-Financial Center
Unable to Assist
N-Claims/ fraud
Claims filed incorrectly/ Not filed
B-Alerts
Mobile Alert Issues
O-Payment/ Payoff/ fee and trans
Stop Payment Issue