Have a carrier leave a positive review (email or google) Answer first inbound call by 8:10AM Post a proactive message about a carrier in the CE channel Purchase 5 held invoices in a day "Stay safe out there!" Answer 10 calls a day Take an escalated call from the CE team De-escalate carrier call that requests Sup/TC Submit a referral (employee or client) Shoutout a CE rep RTS Pro coaching with carrier Make 3 client call initiative calls in a week Last call after 4:45PM Have small talk with the carrier Help another team with audits or approvals Spark conversation in the TRob chat Shoutout a teammate Make a putt Ask another Supervisor a work-related question "Thank you for your business" "Is there anything else I can help you with?" Submit 5 UA tickets in a week Complete a carrier call back Refer to the carrier by name Have a carrier leave a positive review (email or google) Answer first inbound call by 8:10AM Post a proactive message about a carrier in the CE channel Purchase 5 held invoices in a day "Stay safe out there!" Answer 10 calls a day Take an escalated call from the CE team De-escalate carrier call that requests Sup/TC Submit a referral (employee or client) Shoutout a CE rep RTS Pro coaching with carrier Make 3 client call initiative calls in a week Last call after 4:45PM Have small talk with the carrier Help another team with audits or approvals Spark conversation in the TRob chat Shoutout a teammate Make a putt Ask another Supervisor a work-related question "Thank you for your business" "Is there anything else I can help you with?" Submit 5 UA tickets in a week Complete a carrier call back Refer to the carrier by name
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Have a carrier leave a positive review (email or google)
Answer first inbound call by 8:10AM
Post a proactive message about a carrier in the CE channel
Purchase 5 held invoices in a day
"Stay safe out there!"
Answer 10 calls a day
Take an escalated call from the CE team
De-escalate carrier call that requests Sup/TC
Submit a referral (employee or client)
Shoutout a CE rep
RTS Pro coaching with carrier
Make 3 client call initiative calls in a week
Last call after 4:45PM
Have small talk with the carrier
Help another team with audits or approvals
Spark conversation in the TRob chat
Shoutout a teammate
Make a putt
Ask another Supervisor a work-related question
"Thank you for your business"
"Is there anything else I can help you with?"
Submit 5 UA tickets in a week
Complete a carrier call back
Refer to the carrier by name