RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Make 3 client call initiative calls in a week
2. Shoutout a CE rep
3. Help another team with audits or approvals
4. RTS Pro coaching with carrier
5. Ask another Supervisor a work-related question
6. Have a carrier leave a positive review (email or google)
7. Take an escalated call from the CE team
8. Shoutout a teammate
9. Purchase 5 held invoices in a day
10. Have small talk with the carrier
11. Submit 5 UA tickets in a week
12. "Is there anything else I can help you with?"
13. Answer first inbound call by 8:10AM
14. Complete a carrier call back
15. Post a proactive message about a carrier in the CE channel
16. Refer to the carrier by name
17. Answer 10 calls a day
18. "Thank you for your business"
19. Spark conversation in the TRob chat
20. "Stay safe out there!"
21. De-escalate carrier call that requests Sup/TC
22. Submit a referral (employee or client)
23. Last call after 4:45PM
24. Make a putt