(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spark conversation in the TRob chat
Shoutout a CE rep
Last call after 4:45PM
De-escalate carrier call that requests Sup/TC
Have small talk with the carrier
Make a putt
Make 3 client call initiative calls in a week
"Stay safe out there!"
Answer first inbound call by 8:10AM
Take an escalated call from the CE team
Submit a referral (employee or client)
Shoutout a teammate
Complete a carrier call back
"Is there anything else I can help you with?"
Submit 5 UA tickets in a week
Refer to the carrier by name
Help another team with audits or approvals
Have a carrier leave a positive review (email or google)
RTS Pro coaching with carrier
Answer 10 calls a day
Ask another Supervisor a work-related question
Purchase 5 held invoices in a day
"Thank you for your business"
Post a proactive message about a carrier in the CE channel
