RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Have small talk with the carrier
2. "Is there anything else I can help you with?"
3. Submit a referral (employee or client)
4. Refer to the carrier by name
5. Purchase 5 held invoices in a day
6. "Stay safe out there!"
7. Post a proactive message about a carrier in the CE channel
8. Have a carrier leave a positive review (email or google)
9. Shoutout a teammate
10. Help another team with audits or approvals
11. Last call after 4:45PM
12. Spark conversation in the TRob chat
13. Answer first inbound call by 8:10AM
14. Ask another Supervisor a work-related question
15. Make 3 client call initiative calls in a week
16. Complete a carrier call back
17. RTS Pro coaching with carrier
18. "Thank you for your business"
19. Make a putt
20. Shoutout a CE rep
21. Submit 5 UA tickets in a week
22. Answer 10 calls a day
23. Take an escalated call from the CE team
24. De-escalate carrier call that requests Sup/TC