(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complete a carrier call back
Shoutout a teammate
Spark conversation in the TRob chat
Take an escalated call from the CE team
Have small talk with the carrier
RTS Pro coaching with carrier
Help another team with audits or approvals
Shoutout a CE rep
"Is there anything else I can help you with?"
Purchase 5 held invoices in a day
Answer first inbound call by 8:10AM
Refer to the carrier by name
De-escalate carrier call that requests Sup/TC
Make a putt
Last call after 4:45PM
Submit 5 UA tickets in a week
Ask another Supervisor a work-related question
"Stay safe out there!"
Have a carrier leave a positive review (email or google)
"Thank you for your business"
Submit a referral (employee or client)
Make 3 client call initiative calls in a week
Post a proactive message about a carrier in the CE channel
