RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Submit a referral (employee or client)
2. "Thank you for your business"
3. Make a putt
4. "Stay safe out there!"
5. Complete a carrier call back
6. Refer to the carrier by name
7. RTS Pro coaching with carrier
8. Have small talk with the carrier
9. Last call after 4:45PM
10. Submit 5 UA tickets in a week
11. Spark conversation in the TRob chat
12. Have a carrier leave a positive review (email or google)
13. Post a proactive message about a carrier in the CE channel
14. Shoutout a teammate
15. Make 3 client call initiative calls in a week
16. Answer first inbound call by 8:10AM
17. Answer 10 calls a day
18. Ask another Supervisor a work-related question
19. Help another team with audits or approvals
20. "Is there anything else I can help you with?"
21. Take an escalated call from the CE team
22. Shoutout a CE rep
23. De-escalate carrier call that requests Sup/TC
24. Purchase 5 held invoices in a day