(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answer 10 calls a day
"Is there anything else I can help you with?"
Ask another Supervisor a work-related question
Make a putt
Shoutout a CE rep
Refer to the carrier by name
"Thank you for your business"
Answer first inbound call by 8:10AM
Submit a referral (employee or client)
"Stay safe out there!"
De-escalate carrier call that requests Sup/TC
Have a carrier leave a positive review (email or google)
Take an escalated call from the CE team
Shoutout a teammate
RTS Pro coaching with carrier
Last call after 4:45PM
Have small talk with the carrier
Complete a carrier call back
Submit 5 UA tickets in a week
Spark conversation in the TRob chat
Make 3 client call initiative calls in a week
Purchase 5 held invoices in a day
Post a proactive message about a carrier in the CE channel
