Purchase5 heldinvoicesin a day"Is thereanythingelse I canhelp youwith?"Post aproactivemessage abouta carrier in theCE channelMakea puttLast callafter4:45PMAsk anotherSupervisor awork-relatedquestionSubmit areferral(employeeor client)Havesmall talkwith thecarrierMake 3client callinitiativecalls in aweekRefer tothe carrierby nameDe-escalatecarrier callthat requestsSup/TCSubmit 5UA ticketsin a weekShoutouta CE repAnswer10 callsa dayHave acarrier leavea positivereview (emailor google)Sparkconversationin the TRobchatRTS ProcoachingwithcarrierAnswer firstinbound callby 8:10AMHelp anotherteam withaudits orapprovalsShoutoutateammateCompletea carriercall backTake anescalatedcall from theCE team"Staysafe outthere!""Thankyou foryourbusiness"Purchase5 heldinvoicesin a day"Is thereanythingelse I canhelp youwith?"Post aproactivemessage abouta carrier in theCE channelMakea puttLast callafter4:45PMAsk anotherSupervisor awork-relatedquestionSubmit areferral(employeeor client)Havesmall talkwith thecarrierMake 3client callinitiativecalls in aweekRefer tothe carrierby nameDe-escalatecarrier callthat requestsSup/TCSubmit 5UA ticketsin a weekShoutouta CE repAnswer10 callsa dayHave acarrier leavea positivereview (emailor google)Sparkconversationin the TRobchatRTS ProcoachingwithcarrierAnswer firstinbound callby 8:10AMHelp anotherteam withaudits orapprovalsShoutoutateammateCompletea carriercall backTake anescalatedcall from theCE team"Staysafe outthere!""Thankyou foryourbusiness"

RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Purchase 5 held invoices in a day
  2. "Is there anything else I can help you with?"
  3. Post a proactive message about a carrier in the CE channel
  4. Make a putt
  5. Last call after 4:45PM
  6. Ask another Supervisor a work-related question
  7. Submit a referral (employee or client)
  8. Have small talk with the carrier
  9. Make 3 client call initiative calls in a week
  10. Refer to the carrier by name
  11. De-escalate carrier call that requests Sup/TC
  12. Submit 5 UA tickets in a week
  13. Shoutout a CE rep
  14. Answer 10 calls a day
  15. Have a carrier leave a positive review (email or google)
  16. Spark conversation in the TRob chat
  17. RTS Pro coaching with carrier
  18. Answer first inbound call by 8:10AM
  19. Help another team with audits or approvals
  20. Shoutout a teammate
  21. Complete a carrier call back
  22. Take an escalated call from the CE team
  23. "Stay safe out there!"
  24. "Thank you for your business"