Post a proactive message about a carrier in the CE channel Have a carrier leave a positive review (email or google) De-escalate carrier call that requests Sup/TC Submit a referral (employee or client) Spark conversation in the TRob chat Refer to the carrier by name Submit 5 UA tickets in a week Last call after 4:45PM Have small talk with the carrier Complete a carrier call back Answer 10 calls a day "Stay safe out there!" Make 3 client call initiative calls in a week Purchase 5 held invoices in a day Help another team with audits or approvals "Is there anything else I can help you with?" Make a putt Answer first inbound call by 8:10AM Shoutout a CE rep Take an escalated call from the CE team Shoutout a teammate RTS Pro coaching with carrier Ask another Supervisor a work-related question "Thank you for your business" Post a proactive message about a carrier in the CE channel Have a carrier leave a positive review (email or google) De-escalate carrier call that requests Sup/TC Submit a referral (employee or client) Spark conversation in the TRob chat Refer to the carrier by name Submit 5 UA tickets in a week Last call after 4:45PM Have small talk with the carrier Complete a carrier call back Answer 10 calls a day "Stay safe out there!" Make 3 client call initiative calls in a week Purchase 5 held invoices in a day Help another team with audits or approvals "Is there anything else I can help you with?" Make a putt Answer first inbound call by 8:10AM Shoutout a CE rep Take an escalated call from the CE team Shoutout a teammate RTS Pro coaching with carrier Ask another Supervisor a work-related question "Thank you for your business"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Post a proactive message about a carrier in the CE channel
Have a carrier leave a positive review (email or google)
De-escalate carrier call that requests Sup/TC
Submit a referral (employee or client)
Spark conversation in the TRob chat
Refer to the carrier by name
Submit 5 UA tickets in a week
Last call after 4:45PM
Have small talk with the carrier
Complete a carrier call back
Answer 10 calls a day
"Stay safe out there!"
Make 3 client call initiative calls in a week
Purchase 5 held invoices in a day
Help another team with audits or approvals
"Is there anything else I can help you with?"
Make a putt
Answer first inbound call by 8:10AM
Shoutout a CE rep
Take an escalated call from the CE team
Shoutout a teammate
RTS Pro coaching with carrier
Ask another Supervisor a work-related question
"Thank you for your business"