(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refer to the carrier by name
"Thank you for your business"
Submit a referral (employee or client)
Complete a carrier call back
Shoutout a teammate
Purchase 5 held invoices in a day
Last call after 4:45PM
Make 3 client call initiative calls in a week
"Stay safe out there!"
Ask another Supervisor a work-related question
Answer 10 calls a day
Submit 5 UA tickets in a week
Take an escalated call from the CE team
De-escalate carrier call that requests Sup/TC
RTS Pro coaching with carrier
Have small talk with the carrier
Help another team with audits or approvals
Shoutout a CE rep
Make a putt
Have a carrier leave a positive review (email or google)
Spark conversation in the TRob chat
Post a proactive message about a carrier in the CE channel