RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Post a proactive message about a carrier in the CE channel
2. "Stay safe out there!"
3. Submit a referral (employee or client)
4. Refer to the carrier by name
5. Answer first inbound call by 8:10AM
6. De-escalate carrier call that requests Sup/TC
7. Answer 10 calls a day
8. Have a carrier leave a positive review (email or google)
9. Help another team with audits or approvals
10. RTS Pro coaching with carrier
11. Have small talk with the carrier
12. Shoutout a teammate
13. Make 3 client call initiative calls in a week
14. "Is there anything else I can help you with?"
15. Submit 5 UA tickets in a week
16. Make a putt
17. Last call after 4:45PM
18. Take an escalated call from the CE team
19. Complete a carrier call back
20. Ask another Supervisor a work-related question
21. Spark conversation in the TRob chat
22. "Thank you for your business"
23. Shoutout a CE rep
24. Purchase 5 held invoices in a day