This bingo card has a free space and 24 words: "Stay safe out there!", Submit 5 UA tickets in a week, Post a proactive message about a carrier in the CE channel, Shoutout a CE rep, Make 3 client call initiative calls in a week, Complete a carrier call back, Have a carrier leave a positive review (email or google), Purchase 5 held invoices in a day, Help another team with audits or approvals, De-escalate carrier call that requests Sup/TC, Answer first inbound call by 8:10AM, "Is there anything else I can help you with?", Make a putt, Take an escalated call from the CE team, Have small talk with the carrier, Last call after 4:45PM, Ask another Supervisor a work-related question, Answer 10 calls a day, Shoutout a teammate, Submit a referral (employee or client), RTS Pro coaching with carrier, "Thank you for your business", Refer to the carrier by name and Spark conversation in the TRob chat.
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