Caughtinspectingyour workWhat surveyanswer isthe only onethat counts?What'soursurveyquestion?CaughtusingproperPPEName allour cuesof cleanScore 90%or higheron a HPCshadowExplainACT Who is yourPatientExperienceManager?Got caughtscriptingby amanagerWhat isyour unit'sgoal?What isyour unit'sscore?List our10StepsWhat doesthe highestscoringunit get?DutySheetfilled outproperlyCartsetupcorrectlyWhat doesthe mostimprovedunit get?Explainwhat aservicerecovery isComplimentfrompatient/nurseWhatDoes EVSstand for?Caughtdoing aperfectgreetingCompletea PicturePerfectRoomCaughtusing a wetfloor sign bya managerR U dresscodecompliantLeft asigned tentcard in aD/C roomCaughtinspectingyour workWhat surveyanswer isthe only onethat counts?What'soursurveyquestion?CaughtusingproperPPEName allour cuesof cleanScore 90%or higheron a HPCshadowExplainACT Who is yourPatientExperienceManager?Got caughtscriptingby amanagerWhat isyour unit'sgoal?What isyour unit'sscore?List our10StepsWhat doesthe highestscoringunit get?DutySheetfilled outproperlyCartsetupcorrectlyWhat doesthe mostimprovedunit get?Explainwhat aservicerecovery isComplimentfrompatient/nurseWhatDoes EVSstand for?Caughtdoing aperfectgreetingCompletea PicturePerfectRoomCaughtusing a wetfloor sign bya managerR U dresscodecompliantLeft asigned tentcard in aD/C room

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caught inspecting your work
  2. What survey answer is the only one that counts?
  3. What's our survey question?
  4. Caught using proper PPE
  5. Name all our cues of clean
  6. Score 90% or higher on a HPC shadow
  7. Explain ACT
  8. Who is your Patient Experience Manager?
  9. Got caught scripting by a manager
  10. What is your unit's goal?
  11. What is your unit's score?
  12. List our 10 Steps
  13. What does the highest scoring unit get?
  14. Duty Sheet filled out properly
  15. Cart setup correctly
  16. What does the most improved unit get?
  17. Explain what a service recovery is
  18. Compliment from patient/nurse
  19. What Does EVS stand for?
  20. Caught doing a perfect greeting
  21. Complete a Picture Perfect Room
  22. Caught using a wet floor sign by a manager
  23. R U dress code compliant
  24. Left a signed tent card in a D/C room