Caughtinspectingyour workCaughtusing a wetfloor sign bya managerExplainwhat aservicerecovery isWhat isyour unit'sscore?List our10StepsLeft asigned tentcard in aD/C roomWhat surveyanswer isthe only onethat counts?Who is yourPatientExperienceManager?What isyour unit'sgoal?R U dresscodecompliantExplainACT WhatDoes EVSstand for?Got caughtscriptingby amanagerScore 90%or higheron a HPCshadowDutySheetfilled outproperlyCompletea PicturePerfectRoomCaughtdoing aperfectgreetingWhat doesthe mostimprovedunit get?Complimentfrompatient/nurseCartsetupcorrectlyWhat'soursurveyquestion?What doesthe highestscoringunit get?CaughtusingproperPPEName allour cuesof cleanCaughtinspectingyour workCaughtusing a wetfloor sign bya managerExplainwhat aservicerecovery isWhat isyour unit'sscore?List our10StepsLeft asigned tentcard in aD/C roomWhat surveyanswer isthe only onethat counts?Who is yourPatientExperienceManager?What isyour unit'sgoal?R U dresscodecompliantExplainACT WhatDoes EVSstand for?Got caughtscriptingby amanagerScore 90%or higheron a HPCshadowDutySheetfilled outproperlyCompletea PicturePerfectRoomCaughtdoing aperfectgreetingWhat doesthe mostimprovedunit get?Complimentfrompatient/nurseCartsetupcorrectlyWhat'soursurveyquestion?What doesthe highestscoringunit get?CaughtusingproperPPEName allour cuesof clean

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caught inspecting your work
  2. Caught using a wet floor sign by a manager
  3. Explain what a service recovery is
  4. What is your unit's score?
  5. List our 10 Steps
  6. Left a signed tent card in a D/C room
  7. What survey answer is the only one that counts?
  8. Who is your Patient Experience Manager?
  9. What is your unit's goal?
  10. R U dress code compliant
  11. Explain ACT
  12. What Does EVS stand for?
  13. Got caught scripting by a manager
  14. Score 90% or higher on a HPC shadow
  15. Duty Sheet filled out properly
  16. Complete a Picture Perfect Room
  17. Caught doing a perfect greeting
  18. What does the most improved unit get?
  19. Compliment from patient/nurse
  20. Cart setup correctly
  21. What's our survey question?
  22. What does the highest scoring unit get?
  23. Caught using proper PPE
  24. Name all our cues of clean