Left asigned tentcard in aD/C roomCaughtusingproperPPEWhat isyour unit'sgoal?ExplainACT What isyour unit'sscore?R U dresscodecompliantWhat doesthe mostimprovedunit get?Score 90%or higheron a HPCshadowName allour cuesof cleanDutySheetfilled outproperlyWhat doesthe highestscoringunit get?What'soursurveyquestion?Completea PicturePerfectRoomList our10StepsCaughtinspectingyour workComplimentfrompatient/nurseGot caughtscriptingby amanagerWhat surveyanswer isthe only onethat counts?Caughtdoing aperfectgreetingCartsetupcorrectlyExplainwhat aservicerecovery isCaughtusing a wetfloor sign bya managerWhatDoes EVSstand for?Who is yourPatientExperienceManager?Left asigned tentcard in aD/C roomCaughtusingproperPPEWhat isyour unit'sgoal?ExplainACT What isyour unit'sscore?R U dresscodecompliantWhat doesthe mostimprovedunit get?Score 90%or higheron a HPCshadowName allour cuesof cleanDutySheetfilled outproperlyWhat doesthe highestscoringunit get?What'soursurveyquestion?Completea PicturePerfectRoomList our10StepsCaughtinspectingyour workComplimentfrompatient/nurseGot caughtscriptingby amanagerWhat surveyanswer isthe only onethat counts?Caughtdoing aperfectgreetingCartsetupcorrectlyExplainwhat aservicerecovery isCaughtusing a wetfloor sign bya managerWhatDoes EVSstand for?Who is yourPatientExperienceManager?

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Left a signed tent card in a D/C room
  2. Caught using proper PPE
  3. What is your unit's goal?
  4. Explain ACT
  5. What is your unit's score?
  6. R U dress code compliant
  7. What does the most improved unit get?
  8. Score 90% or higher on a HPC shadow
  9. Name all our cues of clean
  10. Duty Sheet filled out properly
  11. What does the highest scoring unit get?
  12. What's our survey question?
  13. Complete a Picture Perfect Room
  14. List our 10 Steps
  15. Caught inspecting your work
  16. Compliment from patient/nurse
  17. Got caught scripting by a manager
  18. What survey answer is the only one that counts?
  19. Caught doing a perfect greeting
  20. Cart setup correctly
  21. Explain what a service recovery is
  22. Caught using a wet floor sign by a manager
  23. What Does EVS stand for?
  24. Who is your Patient Experience Manager?