Completea PicturePerfectRoomList our10StepsWhat'soursurveyquestion?Caughtinspectingyour workCartsetupcorrectlyGot caughtscriptingby amanagerExplainwhat aservicerecovery isWhat surveyanswer isthe only onethat counts?DutySheetfilled outproperlyWho is yourPatientExperienceManager?What isyour unit'sscore?Left asigned tentcard in aD/C roomWhat doesthe highestscoringunit get?Caughtusing a wetfloor sign bya managerWhat isyour unit'sgoal?Caughtdoing aperfectgreetingExplainACT R U dresscodecompliantCaughtusingproperPPEScore 90%or higheron a HPCshadowWhatDoes EVSstand for?What doesthe mostimprovedunit get?Name allour cuesof cleanComplimentfrompatient/nurseCompletea PicturePerfectRoomList our10StepsWhat'soursurveyquestion?Caughtinspectingyour workCartsetupcorrectlyGot caughtscriptingby amanagerExplainwhat aservicerecovery isWhat surveyanswer isthe only onethat counts?DutySheetfilled outproperlyWho is yourPatientExperienceManager?What isyour unit'sscore?Left asigned tentcard in aD/C roomWhat doesthe highestscoringunit get?Caughtusing a wetfloor sign bya managerWhat isyour unit'sgoal?Caughtdoing aperfectgreetingExplainACT R U dresscodecompliantCaughtusingproperPPEScore 90%or higheron a HPCshadowWhatDoes EVSstand for?What doesthe mostimprovedunit get?Name allour cuesof cleanComplimentfrompatient/nurse

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a Picture Perfect Room
  2. List our 10 Steps
  3. What's our survey question?
  4. Caught inspecting your work
  5. Cart setup correctly
  6. Got caught scripting by a manager
  7. Explain what a service recovery is
  8. What survey answer is the only one that counts?
  9. Duty Sheet filled out properly
  10. Who is your Patient Experience Manager?
  11. What is your unit's score?
  12. Left a signed tent card in a D/C room
  13. What does the highest scoring unit get?
  14. Caught using a wet floor sign by a manager
  15. What is your unit's goal?
  16. Caught doing a perfect greeting
  17. Explain ACT
  18. R U dress code compliant
  19. Caught using proper PPE
  20. Score 90% or higher on a HPC shadow
  21. What Does EVS stand for?
  22. What does the most improved unit get?
  23. Name all our cues of clean
  24. Compliment from patient/nurse