CaughtusingproperPPEComplimentfrompatient/nurseCartsetupcorrectlyWhat surveyanswer isthe only onethat counts?What isyour unit'sgoal?What'soursurveyquestion?DutySheetfilled outproperlyWhat doesthe mostimprovedunit get?Name allour cuesof cleanCaughtinspectingyour workWhatDoes EVSstand for?Got caughtscriptingby amanagerR U dresscodecompliantWhat isyour unit'sscore?Caughtusing a wetfloor sign bya managerCompletea PicturePerfectRoomWho is yourPatientExperienceManager?Explainwhat aservicerecovery isCaughtdoing aperfectgreetingList our10StepsLeft asigned tentcard in aD/C roomWhat doesthe highestscoringunit get?Score 90%or higheron a HPCshadowExplainACT CaughtusingproperPPEComplimentfrompatient/nurseCartsetupcorrectlyWhat surveyanswer isthe only onethat counts?What isyour unit'sgoal?What'soursurveyquestion?DutySheetfilled outproperlyWhat doesthe mostimprovedunit get?Name allour cuesof cleanCaughtinspectingyour workWhatDoes EVSstand for?Got caughtscriptingby amanagerR U dresscodecompliantWhat isyour unit'sscore?Caughtusing a wetfloor sign bya managerCompletea PicturePerfectRoomWho is yourPatientExperienceManager?Explainwhat aservicerecovery isCaughtdoing aperfectgreetingList our10StepsLeft asigned tentcard in aD/C roomWhat doesthe highestscoringunit get?Score 90%or higheron a HPCshadowExplainACT 

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caught using proper PPE
  2. Compliment from patient/nurse
  3. Cart setup correctly
  4. What survey answer is the only one that counts?
  5. What is your unit's goal?
  6. What's our survey question?
  7. Duty Sheet filled out properly
  8. What does the most improved unit get?
  9. Name all our cues of clean
  10. Caught inspecting your work
  11. What Does EVS stand for?
  12. Got caught scripting by a manager
  13. R U dress code compliant
  14. What is your unit's score?
  15. Caught using a wet floor sign by a manager
  16. Complete a Picture Perfect Room
  17. Who is your Patient Experience Manager?
  18. Explain what a service recovery is
  19. Caught doing a perfect greeting
  20. List our 10 Steps
  21. Left a signed tent card in a D/C room
  22. What does the highest scoring unit get?
  23. Score 90% or higher on a HPC shadow
  24. Explain ACT