WhatDoes EVSstand for?What isyour unit'sscore?DutySheetfilled outproperlyCaughtinspectingyour workCompletea PicturePerfectRoomName allour cuesof cleanWhat isyour unit'sgoal?ExplainACT CaughtusingproperPPELeft asigned tentcard in aD/C roomComplimentfrompatient/nurseWho is yourPatientExperienceManager?Caughtdoing aperfectgreetingWhat doesthe highestscoringunit get?What'soursurveyquestion?What doesthe mostimprovedunit get?CartsetupcorrectlyList our10StepsGot caughtscriptingby amanagerCaughtusing a wetfloor sign bya managerWhat surveyanswer isthe only onethat counts?R U dresscodecompliantExplainwhat aservicerecovery isScore 90%or higheron a HPCshadowWhatDoes EVSstand for?What isyour unit'sscore?DutySheetfilled outproperlyCaughtinspectingyour workCompletea PicturePerfectRoomName allour cuesof cleanWhat isyour unit'sgoal?ExplainACT CaughtusingproperPPELeft asigned tentcard in aD/C roomComplimentfrompatient/nurseWho is yourPatientExperienceManager?Caughtdoing aperfectgreetingWhat doesthe highestscoringunit get?What'soursurveyquestion?What doesthe mostimprovedunit get?CartsetupcorrectlyList our10StepsGot caughtscriptingby amanagerCaughtusing a wetfloor sign bya managerWhat surveyanswer isthe only onethat counts?R U dresscodecompliantExplainwhat aservicerecovery isScore 90%or higheron a HPCshadow

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What Does EVS stand for?
  2. What is your unit's score?
  3. Duty Sheet filled out properly
  4. Caught inspecting your work
  5. Complete a Picture Perfect Room
  6. Name all our cues of clean
  7. What is your unit's goal?
  8. Explain ACT
  9. Caught using proper PPE
  10. Left a signed tent card in a D/C room
  11. Compliment from patient/nurse
  12. Who is your Patient Experience Manager?
  13. Caught doing a perfect greeting
  14. What does the highest scoring unit get?
  15. What's our survey question?
  16. What does the most improved unit get?
  17. Cart setup correctly
  18. List our 10 Steps
  19. Got caught scripting by a manager
  20. Caught using a wet floor sign by a manager
  21. What survey answer is the only one that counts?
  22. R U dress code compliant
  23. Explain what a service recovery is
  24. Score 90% or higher on a HPC shadow