Exchange Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Case severity gets raised without notice.
2. Someone gets fired.
3. Customer asks to troubleshoot a side issue.
4. Case gets handed off to 24/7.
5. A memory dump or iDNA is taken.
6. A translator is needed.
7. A daily status call is set up.
8. Case has more than 5 problems.
9. Customer demands an IU.
10. PG is involved.
11. Customer demands to talk to PG.
12. You misdiagnosed the problem.
13. Customer called the TAM.
14. Customer asks if this is a bug.
15. The engineer rotation gets locked down.
16. A commitment gets missed.
17. Someone loses their cool on the conference call.
18. A GetHelp is filed.
19. Customer is not patched to a supported version.
20. 
21. Customer requested escalation.
22. An internal repro is attempted.
23. A KB article gets generated.
24. A 3rd party vendor was engaged.