Exchange Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 
2. A KB article gets generated.
3. Customer requested escalation.
4. Case has more than 5 problems.
5. Customer demands to talk to PG.
6. The engineer rotation gets locked down.
7. A 3rd party vendor was engaged.
8. A commitment gets missed.
9. PG is involved.
10. A daily status call is set up.
11. Customer demands an IU.
12. Customer asks to troubleshoot a side issue.
13. A GetHelp is filed.
14. An internal repro is attempted.
15. Someone gets fired.
16. Case gets handed off to 24/7.
17. Customer called the TAM.
18. Customer asks if this is a bug.
19. A memory dump or iDNA is taken.
20. A translator is needed.
21. Customer is not patched to a supported version.
22. You misdiagnosed the problem.
23. Someone loses their cool on the conference call.
24. Case severity gets raised without notice.