Exchange Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Case gets handed off to 24/7.
2. 
3. The engineer rotation gets locked down.
4. PG is involved.
5. Case severity gets raised without notice.
6. A KB article gets generated.
7. A translator is needed.
8. Customer is not patched to a supported version.
9. Customer demands an IU.
10. A 3rd party vendor was engaged.
11. A commitment gets missed.
12. Customer asks to troubleshoot a side issue.
13. An internal repro is attempted.
14. Customer called the TAM.
15. A GetHelp is filed.
16. Case has more than 5 problems.
17. You misdiagnosed the problem.
18. A daily status call is set up.
19. Customer demands to talk to PG.
20. Someone loses their cool on the conference call.
21. A memory dump or iDNA is taken.
22. Customer requested escalation.
23. Someone gets fired.
24. Customer asks if this is a bug.