Exchange Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. An internal repro is attempted.
2. Customer asks if this is a bug.
3. Someone gets fired.
4. 
5. The engineer rotation gets locked down.
6. A KB article gets generated.
7. Customer demands to talk to PG.
8. Customer called the TAM.
9. A translator is needed.
10. A commitment gets missed.
11. PG is involved.
12. Case severity gets raised without notice.
13. A 3rd party vendor was engaged.
14. Customer requested escalation.
15. Case has more than 5 problems.
16. A GetHelp is filed.
17. Customer demands an IU.
18. Customer asks to troubleshoot a side issue.
19. You misdiagnosed the problem.
20. Case gets handed off to 24/7.
21. Customer is not patched to a supported version.
22. Someone loses their cool on the conference call.
23. A daily status call is set up.
24. A memory dump or iDNA is taken.