This bingo card has 23 images, a free space and 23 words: Customer demands to talk to PG., Customer called the TAM., An internal repro is attempted., A commitment gets missed., The engineer rotation gets locked down., Customer is not patched to a supported version., Customer demands an IU., Customer requested escalation., You misdiagnosed the problem., A 3rd party vendor was engaged., A KB article gets generated., PG is involved., Customer asks if this is a bug., A memory dump or iDNA is taken., Case gets handed off to 24/7., A daily status call is set up., Someone loses their cool on the conference call., Customer asks to troubleshoot a side issue., A translator is needed., Case has more than 5 problems., Case severity gets raised without notice., Someone gets fired. and A GetHelp is filed..
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