(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“You’ve been with us a long time. Let me take a closer look at your account.”
“You’re right, you shouldn’t be experiencing that. I’m here to help.”
“If I’ve understood you correctly, you’re having trouble with…”
“Hey [Name]! Thanks for your message. I’m on it!”
“What you have experienced is no more acceptable to us than it is to you.”
Have a great Friday!
“I know how frustrating it can be – let’s see how we can help…”
"Thank you for taking the time to explain what's going on.”
“I completely understand why you’d want that.”
"I bet that has been frustrating for you."
“I’m sorry you’re dealing with this, [Name].”
“Yes, that concerns me. Let me check on it right now.”
“Now that I am aware of the situation, I will definitely try my best to fix it for you.”
“Thank you for bringing this to my attention. We can fix this today.”
"I am sure that has been an inconvenience for you."
I’d be upset about this, too.”
“That’s a great question! I’ll have an answer for you in just a second.”
I'm sorry to hear that, {help cm}
“I’d feel the same way if this happened to me.”
“I’m sorry you are having this problem. Let’s see if there is anything we can do to help the situation.”
“Now that I am aware of the situation, I will definitely try my best to fix it for you.”
"By the end of this call we will get you taken care of."
