“I’d feel thesame way ifthishappened tome.” I’d beupsetabout this,too.”“I completelyunderstandwhy you’dwant that.” Have agreatFriday!“You’ve beenwith us a longtime. Let metake a closerlook at youraccount.” I'm sorryto hearthat, {helpcm}“Do youmind if I aska few morequestions?” “What you haveexperienced isno moreacceptable to usthan it is to you.” “Thank you forbringing this tomy attention.We can fix thistoday.”“Yes, thatconcernsme. Let mecheck on itright now.” “I’m sorry you arehaving thisproblem. Let’s seeif there is anythingwe can do to helpthe situation.” Just so I’mon the samepage, theproblem is…"Thank youfor taking thetime toexplain what'sgoing on.” “Now that I amaware of thesituation, I willdefinitely try mybest to fix it foryou.” “You’re right,you shouldn’tbe experiencingthat. I’m here tohelp.” “I know howfrustrating itcan be – let’ssee how wecan help…”  “I’m sorryyou’redealing withthis,[Name].” "By the endof this callwe will getyou takencare of." “Hey [Name]!Thanks foryourmessage. I’mon it!” "I bet thathas beenfrustratingfor you." "I am surethat has beenaninconveniencefor you." “If I’veunderstood youcorrectly, you’rehaving troublewith…” “Now that I amaware of thesituation, I willdefinitely try mybest to fix it foryou.” “That’s a greatquestion! I’llhave an answerfor you in just asecond.” “I’d feel thesame way ifthishappened tome.” I’d beupsetabout this,too.”“I completelyunderstandwhy you’dwant that.” Have agreatFriday!“You’ve beenwith us a longtime. Let metake a closerlook at youraccount.” I'm sorryto hearthat, {helpcm}“Do youmind if I aska few morequestions?” “What you haveexperienced isno moreacceptable to usthan it is to you.” “Thank you forbringing this tomy attention.We can fix thistoday.”“Yes, thatconcernsme. Let mecheck on itright now.” “I’m sorry you arehaving thisproblem. Let’s seeif there is anythingwe can do to helpthe situation.” Just so I’mon the samepage, theproblem is…"Thank youfor taking thetime toexplain what'sgoing on.” “Now that I amaware of thesituation, I willdefinitely try mybest to fix it foryou.” “You’re right,you shouldn’tbe experiencingthat. I’m here tohelp.” “I know howfrustrating itcan be – let’ssee how wecan help…”  “I’m sorryyou’redealing withthis,[Name].” "By the endof this callwe will getyou takencare of." “Hey [Name]!Thanks foryourmessage. I’mon it!” "I bet thathas beenfrustratingfor you." "I am surethat has beenaninconveniencefor you." “If I’veunderstood youcorrectly, you’rehaving troublewith…” “Now that I amaware of thesituation, I willdefinitely try mybest to fix it foryou.” “That’s a greatquestion! I’llhave an answerfor you in just asecond.” 

Talk Off Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I’d feel the same way if this happened to me.”
  2. I’d be upset about this, too.”
  3. “I completely understand why you’d want that.”
  4. Have a great Friday!
  5. “You’ve been with us a long time. Let me take a closer look at your account.”
  6. I'm sorry to hear that, {help cm}
  7. “Do you mind if I ask a few more questions?”
  8. “What you have experienced is no more acceptable to us than it is to you.”
  9. “Thank you for bringing this to my attention. We can fix this today.”
  10. “Yes, that concerns me. Let me check on it right now.”
  11. “I’m sorry you are having this problem. Let’s see if there is anything we can do to help the situation.”
  12. Just so I’m on the same page, the problem is…
  13. "Thank you for taking the time to explain what's going on.”
  14. “Now that I am aware of the situation, I will definitely try my best to fix it for you.”
  15. “You’re right, you shouldn’t be experiencing that. I’m here to help.”
  16. “I know how frustrating it can be – let’s see how we can help…”
  17. “I’m sorry you’re dealing with this, [Name].”
  18. "By the end of this call we will get you taken care of."
  19. “Hey [Name]! Thanks for your message. I’m on it!”
  20. "I bet that has been frustrating for you."
  21. "I am sure that has been an inconvenience for you."
  22. “If I’ve understood you correctly, you’re having trouble with…”
  23. “Now that I am aware of the situation, I will definitely try my best to fix it for you.”
  24. “That’s a great question! I’ll have an answer for you in just a second.”