(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I am sure that has been an inconvenience for you."
“That’s a great question! I’ll have an answer for you in just a second.”
“You’ve been with us a long time. Let me take a closer look at your account.”
I’d be upset about this, too.”
Have a great Friday!
"Thank you for taking the time to explain what's going on.”
“I’m sorry you’re dealing with this, [Name].”
Just so I’m on the same page, the problem is…
“I’m sorry you are having this problem. Let’s see if there is anything we can do to help the situation.”
I'm sorry to hear that, {help cm}
“I’d feel the same way if this happened to me.”
“Now that I am aware of the situation, I will definitely try my best to fix it for you.”
“Hey [Name]! Thanks for your message. I’m on it!”
“Do you mind if I ask a few more questions?”
"By the end of this call we will get you taken care of."
“You’re right, you shouldn’t be experiencing that. I’m here to help.”
“Thank you for bringing this to my attention. We can fix this today.”
“I know how frustrating it can be – let’s see how we can help…”
“Now that I am aware of the situation, I will definitely try my best to fix it for you.”
"I bet that has been frustrating for you."
“What you have experienced is no more acceptable to us than it is to you.”
“If I’ve understood you correctly, you’re having trouble with…”
“I completely understand why you’d want that.”
“Yes, that concerns me. Let me check on it right now.”