(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member Tells You That They Will Complete The survey
Referred Someone To The Dental Vendor
Received A Ghost Call
Received An Authorization Status Call
Received A Call From An Irate Member
Referred Someone To The State
Provider Calling For Claims Status
Call From Member Who Never Received An ID Card
Advised A Member They Were Inactive
Member Calling For PCP Change
Received A Member Billed Call
Got Verbal Authorization On A Call
Used Your State Portal/Contact OE For State Portal Check
Advised A Member That They Were Active
Referred To Healthy Rewards For VAB
HOPP Referral Form Completed During Call
Member Stated They Received A Letter
You Stated The Post Call Survey Reminder at the end of the call.
Provided A Provider With Authorization Fax Number
Recieve a Call From A Parent Calling For Minor Member