(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Total DC payments total amount of $2,000+
Changed customer's due date
Received a QA score of 90% or higher
Completed a payment by DC of $150+
Recommended VIP to a customer
Successfully de-escalated an upset customer
Completed all the steps in ACH revoke process without errors
Had a customer say their bank account was hacked
Customer expressed satisfaction with the service you provided
Make 60 outbound calls
Dispositioned an email as Spam
Successfully kept a customer from completing an ACH Revoke
Collected a payment from the missed payments report
Processed 3 deferments
Complete all your assigned follow-ups
Received a QA score of 100%
3 Voicemails processed
Free
Explained Paydown to customer
Team DC payment total greater than $5,000 in a day
Handled 10 inbound calls
Make 50 Outbound Calls
Filled out a Compliance Form
Handled 15 inbound calls
Completed 30 emails
Transferred customer to NB
Transferred a customer to Recovery
Finished all first call/email on Missed Payment Report
Team has a 0% abandon rate day
Completed a LP
Customer asked for a revoke prior to their first payment
