(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Recommended VIP to a customer
Received a QA score of 90% or higher
Make 50 Outbound Calls
Dispositioned an email as Spam
Changed customer's due date
Handled 10 inbound calls
Team has a 0% abandon rate day
Free
Completed 25 emails
Help your teammate with a question
3 Voicemails processed
Complete all your assigned follow-ups
Completed a PIF by debit card for any amount
Customer expressed satisfaction with the service you provided
Completed 30 emails
Filled out a Compliance Form
Completed all the steps in ACH revoke process without errors
Team DC payment total greater than $5,000 in a day
Received a QA score of 100%
Processed 3 deferments
Collected a payment from the missed payments report
Successfully de-escalated an upset customer
Explained Paydown to customer
Finished all first call/email on Missed Payment Report
Handled 15 inbound calls
Transferred customer to NB
Make 60 outbound calls
Transferred a customer to Recovery
Completed a LP
Completed a payment by DC of $150+
Successfully kept a customer from completing an ACH Revoke
Customer asked for a revoke prior to their first payment
