(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred a customer to Recovery
Team has a 0% abandon rate day
Make 50 Outbound Calls
Recommended VIP to a customer
Completed 25 emails
Explained Paydown to customer
Completed all the steps in ACH revoke process without errors
Received a QA score of 100%
Free
Team DC payment total greater than $5,000 in a day
Complete all your assigned follow-ups
Customer asked for a revoke prior to their first payment
Had a customer say their bank account was hacked
Handled 15 inbound calls
Changed customer's due date
Successfully de-escalated an upset customer
Transferred customer to NB
Collected a payment from the missed payments report
Successfully kept a customer from completing an ACH Revoke
Processed 3 deferments
Dispositioned an email as Spam
Completed a PIF by debit card for any amount
Handled 10 inbound calls
Total DC payments total amount of $2,000+
Completed a LP
Help your teammate with a question
Make 60 outbound calls
Customer expressed satisfaction with the service you provided
Finished all first call/email on Missed Payment Report
