This bingo card has a free space and 34 words: Make 50 Outbound Calls, Handled 15 inbound calls, Completed a payment by DC of $150+, Completed a LP, Had a customer say their bank account was hacked, Filled out a Compliance Form, Explained Paydown to customer, Transferred customer to NB, Recommended VIP to a customer, Successfully de-escalated an upset customer, Make 60 outbound calls, Received a QA score of 100%, Team has a 0% abandon rate day, Collected a payment from the missed payments report, Customer asked for a revoke prior to their first payment, Completed 25 emails, Received a QA score of 90% or higher, Completed a PIF by debit card for any amount, Finished all first call/email on Missed Payment Report, Successfully kept a customer from completing an ACH Revoke, Transferred a customer to Recovery, Total DC payments total amount of $2,000+, Changed customer's due date, Processed 3 deferments, Help your teammate with a question, Customer expressed satisfaction with the service you provided, Completed all the steps in ACH revoke process without errors, Completed 30 emails, 3 Voicemails processed, Handled 10 inbound calls, Free, Complete all your assigned follow-ups, Dispositioned an email as Spam and Team DC payment total greater than $5,000 in a day.
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