(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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thought of something additional you could've done right AFTER the call ends
off-topic rambling
"Wait aren't you [insert payer]?!"
they ask US to call the payer (or anyone really)
a dog or other animal is audible
caller actually knows Customer ID
Flabbers gasted; bams boozled
Security questions failed
agonizingly long/uncooperative call
get knee-deep in ATS/CS/RV only to find out it's a PQ transfer
horrific audio quality
transfer to PQ
"I've never had a problem with this before"
caller wants to view claim without a user ID
random background shouting
Caller calls EoBs (or similar term) by some other weird name
constant background ringing/droning
someone starts swearing
caller hangs up before fixing the issue
Even the SME is stumped for a bit
Unreasonably angry caller
"I'm calling from provider's office"
"No other [company] makes me do this!"
"I'm not a tech person / I'm a technophobe"
"I've been doing this for [number] years with no issues"
caller fixes their own problem
THEY put YOU on hold
caller gets another person on the line
Caller dialed wrong number; somehow thats your fault
"My name is [generic first name] [generic last name or just the initial]"
call accidentally or randomly drops
someone is talking off-mic who probably doesn't think they can be heard
