horrificaudioqualityget knee-deepin ATS/CS/RVonly to findout it's a PQtransfer"My name is[generic firstname] [genericlast name orjust the initial]"someone istalking off-micwho probablydoesn't thinkthey can beheardcaller wantsto view claimwithout auser IDcalleractuallyknowsCustomer IDthey ask USto call thepayer (oranyonereally)Flabbersgasted;bamsboozledtransferto PQ"No other[company]makes medo this!"a dog orotheranimal isaudiblesomeonestartsswearingcallaccidentallyor randomlydrops"I've neverhad aproblem withthis before"caller hangsup beforefixing theissueSecurityquestionsfailedTHEYput YOUon holdrandombackgroundshouting"I'm not atech person /I'm atechnophobe"thought ofsomethingadditional youcould've doneright AFTERthe call endsCaller dialedwrong number;somehow thatsyour fault"I've beendoing this for[number]years withno issues"constantbackgroundringing/droningCaller callsEoBs (orsimilar term)by some otherweird nameUnreasonablyangry callercaller getsanotherperson onthe line"Waitaren't you[insertpayer]?!"agonizinglylong/uncooperativecallcallerfixes theirownproblem"I'm callingfromprovider'soffice"Even theSME isstumpedfor a bitoff-topicramblinghorrificaudioqualityget knee-deepin ATS/CS/RVonly to findout it's a PQtransfer"My name is[generic firstname] [genericlast name orjust the initial]"someone istalking off-micwho probablydoesn't thinkthey can beheardcaller wantsto view claimwithout auser IDcalleractuallyknowsCustomer IDthey ask USto call thepayer (oranyonereally)Flabbersgasted;bamsboozledtransferto PQ"No other[company]makes medo this!"a dog orotheranimal isaudiblesomeonestartsswearingcallaccidentallyor randomlydrops"I've neverhad aproblem withthis before"caller hangsup beforefixing theissueSecurityquestionsfailedTHEYput YOUon holdrandombackgroundshouting"I'm not atech person /I'm atechnophobe"thought ofsomethingadditional youcould've doneright AFTERthe call endsCaller dialedwrong number;somehow thatsyour fault"I've beendoing this for[number]years withno issues"constantbackgroundringing/droningCaller callsEoBs (orsimilar term)by some otherweird nameUnreasonablyangry callercaller getsanotherperson onthe line"Waitaren't you[insertpayer]?!"agonizinglylong/uncooperativecallcallerfixes theirownproblem"I'm callingfromprovider'soffice"Even theSME isstumpedfor a bitoff-topicrambling

P2 Lunacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
  1. horrific audio quality
  2. get knee-deep in ATS/CS/RV only to find out it's a PQ transfer
  3. "My name is [generic first name] [generic last name or just the initial]"
  4. someone is talking off-mic who probably doesn't think they can be heard
  5. caller wants to view claim without a user ID
  6. caller actually knows Customer ID
  7. they ask US to call the payer (or anyone really)
  8. Flabbers gasted; bams boozled
  9. transfer to PQ
  10. "No other [company] makes me do this!"
  11. a dog or other animal is audible
  12. someone starts swearing
  13. call accidentally or randomly drops
  14. "I've never had a problem with this before"
  15. caller hangs up before fixing the issue
  16. Security questions failed
  17. THEY put YOU on hold
  18. random background shouting
  19. "I'm not a tech person / I'm a technophobe"
  20. thought of something additional you could've done right AFTER the call ends
  21. Caller dialed wrong number; somehow thats your fault
  22. "I've been doing this for [number] years with no issues"
  23. constant background ringing/droning
  24. Caller calls EoBs (or similar term) by some other weird name
  25. Unreasonably angry caller
  26. caller gets another person on the line
  27. "Wait aren't you [insert payer]?!"
  28. agonizingly long/uncooperative call
  29. caller fixes their own problem
  30. "I'm calling from provider's office"
  31. Even the SME is stumped for a bit
  32. off-topic rambling