BE CONSIDERATE PROVIDE TRAINING HAVE STANDARDS COMMUNICATE USE I AM SORRY SOLVE PROBLEM DISCOUNT IF POSSIBLE USE PROPER GRAMMAR OFFER SOLUTION OFFER HELP SUPPORT CUSTOMER POSITIVE SPIRIT TRY TO UNDERSTAND EXPRESS CONCERN GIVE APOLOGY AS NEEDED LISTEN DISPLAY CONCERN SHOW EMPATHY FOLLOW THROUGH CONSIDER FEELINGS EVALUATE IDEAS LET PERSON VENT REPRESENT YOUR BUSINESS NO BLAME BE CONSIDERATE PROVIDE TRAINING HAVE STANDARDS COMMUNICATE USE I AM SORRY SOLVE PROBLEM DISCOUNT IF POSSIBLE USE PROPER GRAMMAR OFFER SOLUTION OFFER HELP SUPPORT CUSTOMER POSITIVE SPIRIT TRY TO UNDERSTAND EXPRESS CONCERN GIVE APOLOGY AS NEEDED LISTEN DISPLAY CONCERN SHOW EMPATHY FOLLOW THROUGH CONSIDER FEELINGS EVALUATE IDEAS LET PERSON VENT REPRESENT YOUR BUSINESS NO BLAME
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
BE
CONSIDERATE
PROVIDE
TRAINING
HAVE
STANDARDS
COMMUNICATE
USE
I AM
SORRY
SOLVE
PROBLEM
DISCOUNT
IF POSSIBLE
USE
PROPER
GRAMMAR
OFFER
SOLUTION
OFFER
HELP
SUPPORT
CUSTOMER
POSITIVE
SPIRIT
TRY
TO
UNDERSTAND
EXPRESS
CONCERN
GIVE APOLOGY
AS
NEEDED
LISTEN
DISPLAY
CONCERN
SHOW
EMPATHY
FOLLOW
THROUGH
CONSIDER
FEELINGS
EVALUATE IDEAS
LET
PERSON
VENT
REPRESENT
YOUR
BUSINESS
NO
BLAME