Utilized casediscussionchat for atoughmembermet bothgoals(productivityand BP)Recommendedan EA in placeof caregiverhoursRecommendedan EA I havenever (orrarely)recommendedEngaged amember whopreviouslydeclined 24/7engagementSend apositive ormotivationalmessage tothe teamCompleted4 CFERs 2days thisweekNo UTRsthis weekCompleted4 CFERsin 1 dayUsed thelanguagelineEngaged2membersCalled allmembersduring firstweek ofassignmentRecommendeddecrease inpaid caregiverhours due toindependencemet mypersonalbest practicegoalUtilized thejobaid/calculatorfor everyCFEREngaged1memberUtilized Gitbooksto answer aquestion instead ofmySA/manager/teamMet mypersonalproductivitygoalUTR rate20% orless thisweek5 CFERsscored >98%on firstsubmissionHelped ateammatesolve a toughmembersituationBestpractice attarget formy market3 CFERsscored>98% firstsubmissionCompleted14+ CFERswithmembersthis weekUtilized casediscussionchat for atoughmembermet bothgoals(productivityand BP)Recommendedan EA in placeof caregiverhoursRecommendedan EA I havenever (orrarely)recommendedEngaged amember whopreviouslydeclined 24/7engagementSend apositive ormotivationalmessage tothe teamCompleted4 CFERs 2days thisweekNo UTRsthis weekCompleted4 CFERsin 1 dayUsed thelanguagelineEngaged2membersCalled allmembersduring firstweek ofassignmentRecommendeddecrease inpaid caregiverhours due toindependencemet mypersonalbest practicegoalUtilized thejobaid/calculatorfor everyCFEREngaged1memberUtilized Gitbooksto answer aquestion instead ofmySA/manager/teamMet mypersonalproductivitygoalUTR rate20% orless thisweek5 CFERsscored >98%on firstsubmissionHelped ateammatesolve a toughmembersituationBestpractice attarget formy market3 CFERsscored>98% firstsubmissionCompleted14+ CFERswithmembersthis week

IA/KS Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Utilized case discussion chat for a tough member
  2. met both goals (productivity and BP)
  3. Recommended an EA in place of caregiver hours
  4. Recommended an EA I have never (or rarely) recommended
  5. Engaged a member who previously declined 24/7 engagement
  6. Send a positive or motivational message to the team
  7. Completed 4 CFERs 2 days this week
  8. No UTRs this week
  9. Completed 4 CFERs in 1 day
  10. Used the language line
  11. Engaged 2 members
  12. Called all members during first week of assignment
  13. Recommended decrease in paid caregiver hours due to independence
  14. met my personal best practice goal
  15. Utilized the job aid/calculator for every CFER
  16. Engaged 1 member
  17. Utilized Gitbooks to answer a question instead of my SA/manager/team
  18. Met my personal productivity goal
  19. UTR rate 20% or less this week
  20. 5 CFERs scored >98% on first submission
  21. Helped a teammate solve a tough member situation
  22. Best practice at target for my market
  23. 3 CFERs scored >98% first submission
  24. Completed 14+ CFERs with members this week