This bingo card has a free space and 24 words: 5 CFERs scored >98% on first submission, Recommended an EA in place of caregiver hours, UTR rate 20% or less this week, Engaged a member who previously declined 24/7 engagement, met both goals (productivity and BP), Engaged 2 members, Best practice at target for my market, Utilized case discussion chat for a tough member, Utilized the job aid/calculator for every CFER, Completed 14+ CFERs with members this week, Utilized Gitbooks to answer a question instead of my SA/manager/team, Completed 4 CFERs 2 days this week, Helped a teammate solve a tough member situation, Send a positive or motivational message to the team, Recommended an EA I have never (or rarely) recommended, Engaged 1 member, No UTRs this week, Met my personal productivity goal, 3 CFERs scored >98% first submission, Completed 4 CFERs in 1 day, Called all members during first week of assignment, Recommended decrease in paid caregiver hours due to independence, Used the language line and met my personal best practice goal.
MDFT BINGO | MP2 Bingo Card | CAP Bingo | CAP BINGO | NYU Langone Health HRP Bingo
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