Let me helpyou find asolution forthis.I’m sorry tohear aboutyourexperience…I see. Thatmust havebeen veryfrustrating.I understandthat you’reon a timelineright now!I appreciateyoucontactingus aboutthis.I canimaginethat is verydifficult.If you haveanyquestions,please letme know.I’m sorry tohear aboutyourexperience…Let’s worktogetherto get thisresolved.I realize howupsettingthis must befor you.I understandthat you’reon a timelineright now!Youareright.I’ve had somethinglike this happenbefore — I knowhow frustrating itcan feel.I will getback to youno laterthan…I’m sorryyou’ve hadto dealwith this.Youareright.That’s agreatquestion. Letme find outfor you.I canimaginethat is verydifficult.Please take aslong as youneed to explainthe problem tome.I’ve had somethinglike this happenbefore — I knowhow frustrating itcan feel.As soon as Ihave anupdate, I’llreach out toyou.Let me helpyou find asolution forthis.I get howthis couldbeconfusing.If you haveanyquestions,please letme know.I get howthis couldbeconfusing.I appreciateyoucontactingus aboutthis.I will reachout to obtainsomeadditionalinformationPlease take aslong as youneed to explainthe problem tome.This situationisunacceptableto us too.Thankyou foryourpatience.I realize howupsettingthis must befor you.Thankyou foryourpatience.Let’s worktogetherto get thisresolved.I’m sorryyou’ve hadto dealwith this.How doyou feelabout…?Take yourtime. I’mhere tolisten.Take yourtime. I’mhere tolisten.I see. Thatmust havebeen veryfrustrating.If I’munderstandingyoucorrectly…That’s agreatquestion. Letme find outfor you.If I’munderstandingyoucorrectly…How doyou feelabout…?This situationisunacceptableto us too.I amhappyto help.I will reachout to obtainsomeadditionalinformationAs soon as Ihave anupdate, I’llreach out toyou.Let me helpyou find asolution forthis.I’m sorry tohear aboutyourexperience…I see. Thatmust havebeen veryfrustrating.I understandthat you’reon a timelineright now!I appreciateyoucontactingus aboutthis.I canimaginethat is verydifficult.If you haveanyquestions,please letme know.I’m sorry tohear aboutyourexperience…Let’s worktogetherto get thisresolved.I realize howupsettingthis must befor you.I understandthat you’reon a timelineright now!Youareright.I’ve had somethinglike this happenbefore — I knowhow frustrating itcan feel.I will getback to youno laterthan…I’m sorryyou’ve hadto dealwith this.Youareright.That’s agreatquestion. Letme find outfor you.I canimaginethat is verydifficult.Please take aslong as youneed to explainthe problem tome.I’ve had somethinglike this happenbefore — I knowhow frustrating itcan feel.As soon as Ihave anupdate, I’llreach out toyou.Let me helpyou find asolution forthis.I get howthis couldbeconfusing.If you haveanyquestions,please letme know.I get howthis couldbeconfusing.I appreciateyoucontactingus aboutthis.I will reachout to obtainsomeadditionalinformationPlease take aslong as youneed to explainthe problem tome.This situationisunacceptableto us too.Thankyou foryourpatience.I realize howupsettingthis must befor you.Thankyou foryourpatience.Let’s worktogetherto get thisresolved.I’m sorryyou’ve hadto dealwith this.How doyou feelabout…?Take yourtime. I’mhere tolisten.Take yourtime. I’mhere tolisten.I see. Thatmust havebeen veryfrustrating.If I’munderstandingyoucorrectly…That’s agreatquestion. Letme find outfor you.If I’munderstandingyoucorrectly…How doyou feelabout…?This situationisunacceptableto us too.I amhappyto help.I will reachout to obtainsomeadditionalinformationAs soon as Ihave anupdate, I’llreach out toyou.

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
  1. Let me help you find a solution for this.
  2. I’m sorry to hear about your experience…
  3. I see. That must have been very frustrating.
  4. I understand that you’re on a timeline right now!
  5. I appreciate you contacting us about this.
  6. I can imagine that is very difficult.
  7. If you have any questions, please let me know.
  8. I’m sorry to hear about your experience…
  9. Let’s work together to get this resolved.
  10. I realize how upsetting this must be for you.
  11. I understand that you’re on a timeline right now!
  12. You are right.
  13. I’ve had something like this happen before — I know how frustrating it can feel.
  14. I will get back to you no later than…
  15. I’m sorry you’ve had to deal with this.
  16. You are right.
  17. That’s a great question. Let me find out for you.
  18. I can imagine that is very difficult.
  19. Please take as long as you need to explain the problem to me.
  20. I’ve had something like this happen before — I know how frustrating it can feel.
  21. As soon as I have an update, I’ll reach out to you.
  22. Let me help you find a solution for this.
  23. I get how this could be confusing.
  24. If you have any questions, please let me know.
  25. I get how this could be confusing.
  26. I appreciate you contacting us about this.
  27. I will reach out to obtain some additional information
  28. Please take as long as you need to explain the problem to me.
  29. This situation is unacceptable to us too.
  30. Thank you for your patience.
  31. I realize how upsetting this must be for you.
  32. Thank you for your patience.
  33. Let’s work together to get this resolved.
  34. I’m sorry you’ve had to deal with this.
  35. How do you feel about…?
  36. Take your time. I’m here to listen.
  37. Take your time. I’m here to listen.
  38. I see. That must have been very frustrating.
  39. If I’m understanding you correctly…
  40. That’s a great question. Let me find out for you.
  41. If I’m understanding you correctly…
  42. How do you feel about…?
  43. This situation is unacceptable to us too.
  44. I am happy to help.
  45. I will reach out to obtain some additional information
  46. As soon as I have an update, I’ll reach out to you.