Let me helpyou find asolution forthis.I will reachout to obtainsomeadditionalinformationI’m sorryyou’ve hadto dealwith this.If I’munderstandingyoucorrectly…I understandthat you’reon a timelineright now!I see. Thatmust havebeen veryfrustrating.I get howthis couldbeconfusing.Let’s worktogetherto get thisresolved.Thankyou foryourpatience.Take yourtime. I’mhere tolisten.I realize howupsettingthis must befor you.I see. Thatmust havebeen veryfrustrating.This situationisunacceptableto us too.I’m sorry tohear aboutyourexperience…As soon as Ihave anupdate, I’llreach out toyou.I’ve had somethinglike this happenbefore — I knowhow frustrating itcan feel.How doyou feelabout…?I appreciateyoucontactingus aboutthis.I amhappyto help.I’ve had somethinglike this happenbefore — I knowhow frustrating itcan feel.Take yourtime. I’mhere tolisten.If I’munderstandingyoucorrectly…I will getback to youno laterthan…I realize howupsettingthis must befor you.Please take aslong as youneed to explainthe problem tome.Thankyou foryourpatience.Please take aslong as youneed to explainthe problem tome.I’m sorry tohear aboutyourexperience…I will reachout to obtainsomeadditionalinformationI appreciateyoucontactingus aboutthis.Youareright.I get howthis couldbeconfusing.Let me helpyou find asolution forthis.If you haveanyquestions,please letme know.How doyou feelabout…?I canimaginethat is verydifficult.As soon as Ihave anupdate, I’llreach out toyou.That’s agreatquestion. Letme find outfor you.I canimaginethat is verydifficult.I understandthat you’reon a timelineright now!If you haveanyquestions,please letme know.Let’s worktogetherto get thisresolved.This situationisunacceptableto us too.Youareright.That’s agreatquestion. Letme find outfor you.I’m sorryyou’ve hadto dealwith this.Let me helpyou find asolution forthis.I will reachout to obtainsomeadditionalinformationI’m sorryyou’ve hadto dealwith this.If I’munderstandingyoucorrectly…I understandthat you’reon a timelineright now!I see. Thatmust havebeen veryfrustrating.I get howthis couldbeconfusing.Let’s worktogetherto get thisresolved.Thankyou foryourpatience.Take yourtime. I’mhere tolisten.I realize howupsettingthis must befor you.I see. Thatmust havebeen veryfrustrating.This situationisunacceptableto us too.I’m sorry tohear aboutyourexperience…As soon as Ihave anupdate, I’llreach out toyou.I’ve had somethinglike this happenbefore — I knowhow frustrating itcan feel.How doyou feelabout…?I appreciateyoucontactingus aboutthis.I amhappyto help.I’ve had somethinglike this happenbefore — I knowhow frustrating itcan feel.Take yourtime. I’mhere tolisten.If I’munderstandingyoucorrectly…I will getback to youno laterthan…I realize howupsettingthis must befor you.Please take aslong as youneed to explainthe problem tome.Thankyou foryourpatience.Please take aslong as youneed to explainthe problem tome.I’m sorry tohear aboutyourexperience…I will reachout to obtainsomeadditionalinformationI appreciateyoucontactingus aboutthis.Youareright.I get howthis couldbeconfusing.Let me helpyou find asolution forthis.If you haveanyquestions,please letme know.How doyou feelabout…?I canimaginethat is verydifficult.As soon as Ihave anupdate, I’llreach out toyou.That’s agreatquestion. Letme find outfor you.I canimaginethat is verydifficult.I understandthat you’reon a timelineright now!If you haveanyquestions,please letme know.Let’s worktogetherto get thisresolved.This situationisunacceptableto us too.Youareright.That’s agreatquestion. Letme find outfor you.I’m sorryyou’ve hadto dealwith this.

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let me help you find a solution for this.
  2. I will reach out to obtain some additional information
  3. I’m sorry you’ve had to deal with this.
  4. If I’m understanding you correctly…
  5. I understand that you’re on a timeline right now!
  6. I see. That must have been very frustrating.
  7. I get how this could be confusing.
  8. Let’s work together to get this resolved.
  9. Thank you for your patience.
  10. Take your time. I’m here to listen.
  11. I realize how upsetting this must be for you.
  12. I see. That must have been very frustrating.
  13. This situation is unacceptable to us too.
  14. I’m sorry to hear about your experience…
  15. As soon as I have an update, I’ll reach out to you.
  16. I’ve had something like this happen before — I know how frustrating it can feel.
  17. How do you feel about…?
  18. I appreciate you contacting us about this.
  19. I am happy to help.
  20. I’ve had something like this happen before — I know how frustrating it can feel.
  21. Take your time. I’m here to listen.
  22. If I’m understanding you correctly…
  23. I will get back to you no later than…
  24. I realize how upsetting this must be for you.
  25. Please take as long as you need to explain the problem to me.
  26. Thank you for your patience.
  27. Please take as long as you need to explain the problem to me.
  28. I’m sorry to hear about your experience…
  29. I will reach out to obtain some additional information
  30. I appreciate you contacting us about this.
  31. You are right.
  32. I get how this could be confusing.
  33. Let me help you find a solution for this.
  34. If you have any questions, please let me know.
  35. How do you feel about…?
  36. I can imagine that is very difficult.
  37. As soon as I have an update, I’ll reach out to you.
  38. That’s a great question. Let me find out for you.
  39. I can imagine that is very difficult.
  40. I understand that you’re on a timeline right now!
  41. If you have any questions, please let me know.
  42. Let’s work together to get this resolved.
  43. This situation is unacceptable to us too.
  44. You are right.
  45. That’s a great question. Let me find out for you.
  46. I’m sorry you’ve had to deal with this.