(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take your time. I’m here to listen.
I am happy to help.
Let’s work together to get this resolved.
Please take as long as you need to explain the problem to me.
If you have any questions, please let me know.
I’m sorry to hear about your experience…
This situation is unacceptable to us too.
Let’s work together to get this resolved.
I appreciate you contacting us about this.
I’m sorry you’ve had to deal with this.
How do you feel about…?
I’ve had something like this happen before — I know how frustrating it can feel.
I’m sorry to hear about your experience…
I see. That must have been very frustrating.
I can imagine that is very difficult.
I realize how upsetting this must be for you.
That’s a great question. Let me find out for you.
Let me help you find a solution for this.
Please take as long as you need to explain the problem to me.
As soon as I have an update, I’ll reach out to you.
I will reach out to obtain some additional information
I’ve had something like this happen before — I know how frustrating it can feel.
Let me help you find a solution for this.
I can imagine that is very difficult.
Thank you for your patience.
As soon as I have an update, I’ll reach out to you.
I’m sorry you’ve had to deal with this.
I get how this could be confusing.
I understand that you’re on a timeline right now!
I appreciate you contacting us about this.
I see. That must have been very frustrating.
I understand that you’re on a timeline right now!
If you have any questions, please let me know.
I realize how upsetting this must be for you.
If I’m understanding you correctly…
How do you feel about…?
You are right.
This situation is unacceptable to us too.
That’s a great question. Let me find out for you.
Take your time. I’m here to listen.
Thank you for your patience.
I will reach out to obtain some additional information