(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent doesn't understand endorsement procedure
App withdrawn for 3rd Party Payor
Agent asks for fax number
Agent doesn't understand e-checks
Agent wants you to do tech support
Agent types super slowly
Agent mentions getting coverage at another company
Agent gives app number instead of policy
Agent chatting on a policy approved earlier today
Agent messes up dates on app
Risk assessment request
"Client only has High Blood Pressure"
Agent wants to add comments on app they just submitted
Refer agent to their IMO
Agent asks if they need to do anything
Agent wants confidential information
Agent wants to clarify decision engine prescriptions
Agent can't find something that's in order supply
Agent asks about a plan they can't write
Agent says they sent something we can't find
Agent types in all caps
"I'm not sure if this is the right department"
Agent doesn't know QAIRs don't need signatures
Agent chatting for their downline
"Client is healthy"
Agent can't spell
Agent starts making small talk
"Why did you take out the payment?"
Agent says client is nice, honest, etc.
Agent wants to submit a dispute for something indisputable
Agent has technical issues we can't resolve
Agent needs UL quoting explained
"I have a quick question"
Agent wants an application or product tutorial
Agent doesn't understand FE ROP
Agent said they chatted earlier
Agent is especially nice and/or appreciative
"I rely on commissions"
Transferred from CX for something CX handles
Checking status of policy submitted within 24 hours
Agent doesn't understand why we requested something
Agent tells you to hold on for awhile
Agent wants to speak to underwriter
Agent doesn't understand Decision Engine
Agent says they got an email from us
Agent leaves up abruptly
Agent wants to know reason for decline
Agent contacts wrong company
Agent chatting about unsuccessful bank draft
Talk to same SLS rep twice in the same day
Agent denies prescription belongs to client
Agent won't give agent number
Agent wants updates on 5+ pending apps
Phone interview is needed
Agent doesn't know their number
"I'm a new agent"
Agent uses wrong chat
"Last question" or "One more thing"
Agent spends a long time editing a message
Agent is 75 or older
"What's the difference between..."
Agent needs help working signatures
You can't understand the agent
Agent talks about how they've been in industry a long time
Agent checking on app that's closed as incomplete
Agent is with client
WFG agent doesn't add 5 in front
Talk to same agent twice in one day
App currently in licensing
Agent finally responds long after you close chat
"Can you run a quote for me?"
Agent swears
Agent never responds after first message
"Can you email me the document?"
Agent realizes they need something right before chat ends
Supervisor request
We're still waiting on APS
"Client has allergies/asthma and not COPD"
Juvenile App withdrawn for parent coverage
Agent asks why review is taking so long
Open a chat but someone else joins right before you
Withdraw app minutes after submitted
Agent starts with policy number or client name before agent info
