(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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App withdrawn for 3rd Party Payor
Agent says they got an email from us
Agent chatting about unsuccessful bank draft
Agent wants an application or product tutorial
"Last question" or "One more thing"
Agent doesn't understand FE ROP
Agent chatting on a policy approved earlier today
We're still waiting on APS
Agent messes up dates on app
"I'm not sure if this is the right department"
"I have a quick question"
Agent can't spell
Agent contacts wrong company
Talk to same SLS rep twice in the same day
Agent types in all caps
Agent doesn't know their number
"Can you email me the document?"
Agent said they chatted earlier
Agent never responds after first message
Agent says they sent something we can't find
Agent wants to clarify decision engine prescriptions
Agent asks for fax number
Agent wants confidential information
Agent has technical issues we can't resolve
Agent doesn't understand Decision Engine
"Client has allergies/asthma and not COPD"
"I rely on commissions"
Agent swears
Agent realizes they need something right before chat ends
Agent starts with policy number or client name before agent info
Agent checking on app that's closed as incomplete
Agent asks if they need to do anything
You can't understand the agent
Agent asks why review is taking so long
Agent chatting for their downline
"Client is healthy"
Agent mentions getting coverage at another company
Agent starts making small talk
Refer agent to their IMO
Agent is with client
Agent is 75 or older
Agent denies prescription belongs to client
Agent wants to know reason for decline
Agent doesn't understand why we requested something
WFG agent doesn't add 5 in front
App currently in licensing
Agent wants to submit a dispute for something indisputable
Risk assessment request
Withdraw app minutes after submitted
Agent types something not knowing you can see it
Agent doesn't understand endorsement procedure
Agent spends a long time editing a message
Agent wants updates on 5+ pending apps
Agent tells you to hold on for awhile
Agent uses wrong chat
Talk to same agent twice in one day
Agent wants to speak to underwriter
Agent says client is nice, honest, etc.
"Client only has High Blood Pressure"
Agent wants you to do tech support
Open a chat but someone else joins right before you
Transferred from CX for something CX handles
Agent asks about a plan they can't write
"Why did you take out the payment?"
Agent talks about how they've been in industry a long time
Agent gives app number instead of policy
"I'm a new agent"
Agent doesn't understand e-checks
Agent needs UL quoting explained
Phone interview is needed
Agent needs help working signatures
"Can you run a quote for me?"
Juvenile App withdrawn for parent coverage
Agent is especially nice and/or appreciative
Agent can't find something that's in order supply
Agent wants to add comments on app they just submitted
Agent doesn't know QAIRs don't need signatures
Agent types super slowly
Agent finally responds long after you close chat
Supervisor request
Agent leaves up abruptly
Agent won't give agent number
"What's the difference between..."
Checking status of policy submitted within 24 hours
