(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent needs help working signatures
Agent gives app number instead of policy
Agent wants an application or product tutorial
Agent is 75 or older
Agent chatting on a policy approved earlier today
You can't understand the agent
Agent says they sent something we can't find
Agent types super slowly
App withdrawn for 3rd Party Payor
"What's the difference between..."
"Can you email me the document?"
Agent wants confidential information
Phone interview is needed
Agent wants to submit a dispute for something indisputable
"I'm a new agent"
Agent chatting about unsuccessful bank draft
Agent asks why review is taking so long
Checking status of policy submitted within 24 hours
"Client has allergies/asthma and not COPD"
Agent wants to know reason for decline
Agent types in all caps
Agent doesn't know QAIRs don't need signatures
Agent contacts wrong company
Agent tells you to hold on for awhile
Withdraw app minutes after submitted
Agent swears
"I have a quick question"
Agent has technical issues we can't resolve
Agent wants to speak to underwriter
Agent doesn't understand e-checks
Agent wants updates on 5+ pending apps
We're still waiting on APS
Agent realizes they need something right before chat ends
Agent never responds after first message
Agent mentions getting coverage at another company
Agent talks about how they've been in industry a long time
"Can you run a quote for me?"
Talk to same SLS rep twice in the same day
Agent says they got an email from us
Agent doesn't understand why we requested something
"Last question" or "One more thing"
"I rely on commissions"
Risk assessment request
Agent won't give agent number
Agent doesn't understand Decision Engine
Agent says client is nice, honest, etc.
Agent uses wrong chat
Agent types something not knowing you can see it
Agent checking on app that's closed as incomplete
Agent can't spell
Agent asks about a plan they can't write
Agent spends a long time editing a message
Agent can't find something that's in order supply
Agent finally responds long after you close chat
Agent asks for fax number
Agent doesn't understand FE ROP
Agent asks if they need to do anything
Agent wants you to do tech support
WFG agent doesn't add 5 in front
Agent needs UL quoting explained
Talk to same agent twice in one day
Agent wants to clarify decision engine prescriptions
Transferred from CX for something CX handles
Agent doesn't know their number
Agent doesn't understand endorsement procedure
"Client only has High Blood Pressure"
Agent starts with policy number or client name before agent info
"Client is healthy"
Agent said they chatted earlier
Agent chatting for their downline
Open a chat but someone else joins right before you
Agent is especially nice and/or appreciative
Juvenile App withdrawn for parent coverage
Supervisor request
"Why did you take out the payment?"
Agent leaves up abruptly
Agent starts making small talk
App currently in licensing
Agent denies prescription belongs to client
Refer agent to their IMO
Agent messes up dates on app
Agent is with client
Agent wants to add comments on app they just submitted
