(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Withdraw app minutes after submitted
Agent is 75 or older
Agent doesn't understand Decision Engine
"What's the difference between..."
Agent needs UL quoting explained
Agent doesn't understand e-checks
Agent types something not knowing you can see it
"I'm not sure if this is the right department"
Agent uses wrong chat
"Why did you take out the payment?"
Agent swears
"I rely on commissions"
App withdrawn for 3rd Party Payor
Agent contacts wrong company
Phone interview is needed
Agent wants to clarify decision engine prescriptions
Agent realizes they need something right before chat ends
Agent wants to submit a dispute for something indisputable
"I have a quick question"
Agent doesn't understand FE ROP
"Client is healthy"
Juvenile App withdrawn for parent coverage
Agent messes up dates on app
Agent asks for fax number
Agent types super slowly
Agent spends a long time editing a message
Agent types in all caps
Risk assessment request
Agent needs help working signatures
Talk to same agent twice in one day
Agent checking on app that's closed as incomplete
WFG agent doesn't add 5 in front
Agent wants confidential information
Agent mentions getting coverage at another company
Refer agent to their IMO
Agent won't give agent number
Agent doesn't know QAIRs don't need signatures
Agent wants you to do tech support
Agent wants updates on 5+ pending apps
Supervisor request
Agent leaves up abruptly
"Client only has High Blood Pressure"
Agent said they chatted earlier
Talk to same SLS rep twice in the same day
Agent starts with policy number or client name before agent info
Agent never responds after first message
Agent doesn't understand endorsement procedure
Agent asks why review is taking so long
Agent wants an application or product tutorial
"I'm a new agent"
Open a chat but someone else joins right before you
"Client has allergies/asthma and not COPD"
Agent wants to speak to underwriter
Agent asks about a plan they can't write
Agent starts making small talk
Transferred from CX for something CX handles
Agent doesn't understand why we requested something
"Can you run a quote for me?"
Agent talks about how they've been in industry a long time
Agent chatting on a policy approved earlier today
Agent can't find something that's in order supply
Agent doesn't know their number
Agent wants to know reason for decline
App currently in licensing
Agent finally responds long after you close chat
We're still waiting on APS
Agent can't spell
You can't understand the agent
Agent has technical issues we can't resolve
Agent asks if they need to do anything
"Can you email me the document?"
Agent chatting about unsuccessful bank draft
Agent denies prescription belongs to client
Agent gives app number instead of policy
Agent says they sent something we can't find
"Last question" or "One more thing"
Agent is with client
Agent wants to add comments on app they just submitted
Agent says client is nice, honest, etc.
Agent chatting for their downline
Agent says they got an email from us
Checking status of policy submitted within 24 hours
