(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent chatting on a policy approved earlier today
Phone interview is needed
Agent doesn't know their number
Agent can't find something that's in order supply
"Why did you take out the payment?"
Agent wants to speak to underwriter
Agent types in all caps
Agent chatting about unsuccessful bank draft
"Client has allergies/asthma and not COPD"
Agent uses wrong chat
Agent has technical issues we can't resolve
Agent asks for fax number
Agent realizes they need something right before chat ends
Agent said they chatted earlier
Agent wants you to do tech support
Agent says client is nice, honest, etc.
Risk assessment request
Talk to same SLS rep twice in the same day
Agent leaves up abruptly
Agent starts making small talk
Agent mentions getting coverage at another company
"I have a quick question"
Agent checking on app that's closed as incomplete
Agent spends a long time editing a message
"I'm a new agent"
WFG agent doesn't add 5 in front
Agent doesn't understand Decision Engine
Agent wants to submit a dispute for something indisputable
Agent swears
"Client is healthy"
"I'm not sure if this is the right department"
"Client only has High Blood Pressure"
Agent is 75 or older
Agent can't spell
Agent tells you to hold on for awhile
Agent wants confidential information
Agent types super slowly
Agent talks about how they've been in industry a long time
Talk to same agent twice in one day
Agent asks about a plan they can't write
Agent doesn't understand endorsement procedure
Agent types something not knowing you can see it
Agent chatting for their downline
Agent asks why review is taking so long
Agent says they got an email from us
Agent messes up dates on app
Juvenile App withdrawn for parent coverage
Agent doesn't understand FE ROP
Agent won't give agent number
Transferred from CX for something CX handles
Agent wants an application or product tutorial
Supervisor request
"Can you email me the document?"
You can't understand the agent
Agent gives app number instead of policy
Refer agent to their IMO
Open a chat but someone else joins right before you
We're still waiting on APS
Checking status of policy submitted within 24 hours
App currently in licensing
Agent is especially nice and/or appreciative
Agent finally responds long after you close chat
"What's the difference between..."
Agent says they sent something we can't find
Agent denies prescription belongs to client
Agent wants updates on 5+ pending apps
Agent doesn't understand why we requested something
Agent needs help working signatures
Agent needs UL quoting explained
"I rely on commissions"
Agent doesn't know QAIRs don't need signatures
Agent never responds after first message
"Last question" or "One more thing"
Agent contacts wrong company
"Can you run a quote for me?"
Agent asks if they need to do anything
Agent starts with policy number or client name before agent info
Agent doesn't understand e-checks
Agent wants to clarify decision engine prescriptions
Agent wants to know reason for decline
Agent is with client
Withdraw app minutes after submitted
App withdrawn for 3rd Party Payor
Agent wants to add comments on app they just submitted
