(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent says client is nice, honest, etc.
Talk to same SLS rep twice in the same day
Agent asks about a plan they can't write
Agent chatting about unsuccessful bank draft
Agent doesn't understand endorsement procedure
Agent denies prescription belongs to client
"Client is healthy"
Agent can't find something that's in order supply
Agent swears
Agent needs help working signatures
"I rely on commissions"
Agent spends a long time editing a message
"What's the difference between..."
Agent messes up dates on app
Agent types in all caps
Agent talks about how they've been in industry a long time
Agent wants to submit a dispute for something indisputable
"Can you email me the document?"
Checking status of policy submitted within 24 hours
App withdrawn for 3rd Party Payor
"Client only has High Blood Pressure"
Agent wants confidential information
Agent doesn't understand e-checks
Agent realizes they need something right before chat ends
Agent says they got an email from us
Agent has technical issues we can't resolve
Agent finally responds long after you close chat
Agent asks if they need to do anything
App currently in licensing
Agent can't spell
Agent chatting on a policy approved earlier today
Agent never responds after first message
"I'm not sure if this is the right department"
Agent says they sent something we can't find
Refer agent to their IMO
Agent won't give agent number
Phone interview is needed
Transferred from CX for something CX handles
Agent contacts wrong company
"Can you run a quote for me?"
Agent asks why review is taking so long
Agent wants to speak to underwriter
Agent wants to add comments on app they just submitted
Agent wants an application or product tutorial
Agent doesn't know their number
Withdraw app minutes after submitted
"Client has allergies/asthma and not COPD"
"I'm a new agent"
Agent doesn't understand why we requested something
Agent doesn't understand FE ROP
Agent wants updates on 5+ pending apps
Agent asks for fax number
Agent mentions getting coverage at another company
Agent said they chatted earlier
"Why did you take out the payment?"
Agent types super slowly
Risk assessment request
Agent starts making small talk
Supervisor request
Agent gives app number instead of policy
Agent uses wrong chat
Agent is especially nice and/or appreciative
Agent starts with policy number or client name before agent info
Agent is 75 or older
"Last question" or "One more thing"
Agent checking on app that's closed as incomplete
Agent leaves up abruptly
Agent wants to know reason for decline
Agent chatting for their downline
Agent types something not knowing you can see it
Agent doesn't know QAIRs don't need signatures
"I have a quick question"
Juvenile App withdrawn for parent coverage
WFG agent doesn't add 5 in front
Agent wants to clarify decision engine prescriptions
You can't understand the agent
We're still waiting on APS
Open a chat but someone else joins right before you
