(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent doesn't know their number
App withdrawn for 3rd Party Payor
"Why did you take out the payment?"
"Can you run a quote for me?"
Agent mentions getting coverage at another company
App currently in licensing
Agent wants confidential information
"Client is healthy"
Agent denies prescription belongs to client
Agent is especially nice and/or appreciative
We're still waiting on APS
Agent chatting for their downline
Agent is 75 or older
"I'm a new agent"
Agent doesn't understand FE ROP
Agent says they sent something we can't find
Agent never responds after first message
Agent wants you to do tech support
Agent won't give agent number
Agent has technical issues we can't resolve
"Last question" or "One more thing"
Open a chat but someone else joins right before you
You can't understand the agent
Phone interview is needed
Agent doesn't know QAIRs don't need signatures
Agent can't spell
Agent spends a long time editing a message
Agent wants to clarify decision engine prescriptions
Agent is with client
Transferred from CX for something CX handles
Juvenile App withdrawn for parent coverage
Agent doesn't understand why we requested something
Agent finally responds long after you close chat
Agent needs UL quoting explained
"Can you email me the document?"
Agent gives app number instead of policy
Agent wants updates on 5+ pending apps
Agent types super slowly
Agent wants an application or product tutorial
Agent leaves up abruptly
Agent starts with policy number or client name before agent info
Refer agent to their IMO
"Client only has High Blood Pressure"
WFG agent doesn't add 5 in front
Risk assessment request
Agent doesn't understand e-checks
Agent wants to speak to underwriter
Agent chatting on a policy approved earlier today
"I'm not sure if this is the right department"
Agent starts making small talk
Agent can't find something that's in order supply
Agent uses wrong chat
Agent wants to submit a dispute for something indisputable
Agent types something not knowing you can see it
Agent tells you to hold on for awhile
"I rely on commissions"
Agent doesn't understand endorsement procedure
Agent wants to add comments on app they just submitted
Agent messes up dates on app
Agent chatting about unsuccessful bank draft
Agent doesn't understand Decision Engine
Agent says they got an email from us
"I have a quick question"
Agent talks about how they've been in industry a long time
Checking status of policy submitted within 24 hours
Agent wants to know reason for decline
Agent asks why review is taking so long
Agent needs help working signatures
"What's the difference between..."
Withdraw app minutes after submitted
Agent asks for fax number
"Client has allergies/asthma and not COPD"
Supervisor request
Agent swears
Agent contacts wrong company
Agent types in all caps
Agent says client is nice, honest, etc.
Talk to same agent twice in one day
Agent asks if they need to do anything
Agent asks about a plan they can't write
Agent said they chatted earlier
Agent checking on app that's closed as incomplete
Agent realizes they need something right before chat ends
