(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Notate the account while speaking to the MBR
Generate a note from the email comments generator
Use silent hold
Get an answer in chat
Paraphrase what the MBR told you "I understand that you said.."
Ask a close ended question
Assertively and politely interject
10 calls using no ACW
Use all resources before calling assist (manual, wizards, NFO, and team chats)
Enroll a MBR with VID
5 calls with no ACW
Use sticky notes to write down info provided by MBR
Recap before ending a call
Reign in a conversation
Ask MBR if they have any additional questions
Address one of the 4 ME's (know me, show me, help me, reassure me)
Use live assist
Click the HRV alert to leave an automated MBR lvl note
Enroll MBR for text notifications
Appropriately close a call if there are no additional questions
