(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
It's my goal to make this process easy for you
That's absolutely understandable
Thank you for remaining so positive
I would be upset too
I can only imagine what you must be going through
I am sorry you are going through this
I want to help as much as possible, do you mind if I ask you a few more questions?
I'm sorry for the delay...thank you so much for your patience
I'm so sorry that's happened to you
I'm sorry for the inconvenience
I know that was a scary experience
I want to get to the bottom of this just as much as you do
I would be asking the same questions as you are
I can understand why you are so angry/ frustrated
I've had something like this happen before - I know how frustrating it can be
I will do everything possible to help you out
I know accidents can be stressful
It's totally natural that you would feel this way
Let me see if I can resolve this for you
I'm so glad you called us back so we can help you process your claim
I know that is not how you wanted to start your day
I'm sorry you've had to call multiple times about the same issue. My goal is to help you move the claim forward
That sounds really difficult, can you tell me more about...
I understand you are worried about your vehicle being repaired. I will help you get your vehicle scheduled for inspection
