Callerdoesn'twant claimsaddressREGISrequestHave toask S.O.Sa questionCreatedEAPAuthRegistermemberinto tape orcopy demosCall takesover 15minutessearchprovider withNPI (share -point)Transferredto ClaimsMRC1 v.MRC2questionCallercomplainsabout timestransferredHad to putin a FLUPnumberCheckedif memberhas auth(not-eap)SearchedParity inOLAMStatedCDbenefitQuestionabout eitherJHACO orstate restrictLooked upDeducatbleaccum.Looked upspeceficCPT codebenefits for2 or morememberson a callHaveto senda faxTransferedto NATCallerthinks theyare INN butthey're notClosedEAPCaseCignaGreatWestMemberBUrequestCallerdoesn'twant claimsaddressREGISrequestHave toask S.O.Sa questionCreatedEAPAuthRegistermemberinto tape orcopy demosCall takesover 15minutessearchprovider withNPI (share -point)Transferredto ClaimsMRC1 v.MRC2questionCallercomplainsabout timestransferredHad to putin a FLUPnumberCheckedif memberhas auth(not-eap)SearchedParity inOLAMStatedCDbenefitQuestionabout eitherJHACO orstate restrictLooked upDeducatbleaccum.Looked upspeceficCPT codebenefits for2 or morememberson a callHaveto senda faxTransferedto NATCallerthinks theyare INN butthey're notClosedEAPCaseCignaGreatWestMemberBUrequest

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller doesn't want claims address
  2. REGIS request
  3. Have to ask S.O.S a question
  4. Created EAP Auth
  5. Register member into tape or copy demos
  6. Call takes over 15 minutes
  7. search provider with NPI (share -point)
  8. Transferred to Claims
  9. MRC1 v. MRC2 question
  10. Caller complains about times transferred
  11. Had to put in a FLUP number
  12. Checked if member has auth (not-eap)
  13. Searched Parity in OLAM
  14. Stated CD benefit
  15. Question about either JHACO or state restrict
  16. Looked up Deducatble accum.
  17. Looked up specefic CPT code
  18. benefits for 2 or more members on a call
  19. Have to send a fax
  20. Transfered to NAT
  21. Caller thinks they are INN but they're not
  22. Closed EAP Case
  23. Cigna Great West Member
  24. BU request