ClosedEAPCaseQuestionabout eitherJHACO orstate restrictHad to putin a FLUPnumberLooked upspeceficCPT codeCignaGreatWestMemberBUrequestCallerthinks theyare INN butthey're notsearchprovider withNPI (share -point)benefits for2 or morememberson a callCall takesover 15minutesMRC1 v.MRC2questionHave toask S.O.Sa questionStatedCDbenefitTransferedto NATRegistermemberinto tape orcopy demosLooked upDeducatbleaccum.REGISrequestHaveto senda faxCallercomplainsabout timestransferredCreatedEAPAuthTransferredto ClaimsCallerdoesn'twant claimsaddressSearchedParity inOLAMCheckedif memberhas auth(not-eap)ClosedEAPCaseQuestionabout eitherJHACO orstate restrictHad to putin a FLUPnumberLooked upspeceficCPT codeCignaGreatWestMemberBUrequestCallerthinks theyare INN butthey're notsearchprovider withNPI (share -point)benefits for2 or morememberson a callCall takesover 15minutesMRC1 v.MRC2questionHave toask S.O.Sa questionStatedCDbenefitTransferedto NATRegistermemberinto tape orcopy demosLooked upDeducatbleaccum.REGISrequestHaveto senda faxCallercomplainsabout timestransferredCreatedEAPAuthTransferredto ClaimsCallerdoesn'twant claimsaddressSearchedParity inOLAMCheckedif memberhas auth(not-eap)

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed EAP Case
  2. Question about either JHACO or state restrict
  3. Had to put in a FLUP number
  4. Looked up specefic CPT code
  5. Cigna Great West Member
  6. BU request
  7. Caller thinks they are INN but they're not
  8. search provider with NPI (share -point)
  9. benefits for 2 or more members on a call
  10. Call takes over 15 minutes
  11. MRC1 v. MRC2 question
  12. Have to ask S.O.S a question
  13. Stated CD benefit
  14. Transfered to NAT
  15. Register member into tape or copy demos
  16. Looked up Deducatble accum.
  17. REGIS request
  18. Have to send a fax
  19. Caller complains about times transferred
  20. Created EAP Auth
  21. Transferred to Claims
  22. Caller doesn't want claims address
  23. Searched Parity in OLAM
  24. Checked if member has auth (not-eap)