Registermemberinto tape orcopy demosBUrequestLooked upspeceficCPT codeCignaGreatWestMemberSearchedParity inOLAMCheckedif memberhas auth(not-eap)Looked upDeducatbleaccum.REGISrequestCreatedEAPAuthTransferredto ClaimsQuestionabout eitherJHACO orstate restrictCall takesover 15minutesTransferedto NATHaveto senda faxCallercomplainsabout timestransferredbenefits for2 or morememberson a callClosedEAPCasesearchprovider withNPI (share -point)StatedCDbenefitHave toask S.O.Sa questionHad to putin a FLUPnumberCallerthinks theyare INN butthey're notCallerdoesn'twant claimsaddressMRC1 v.MRC2questionRegistermemberinto tape orcopy demosBUrequestLooked upspeceficCPT codeCignaGreatWestMemberSearchedParity inOLAMCheckedif memberhas auth(not-eap)Looked upDeducatbleaccum.REGISrequestCreatedEAPAuthTransferredto ClaimsQuestionabout eitherJHACO orstate restrictCall takesover 15minutesTransferedto NATHaveto senda faxCallercomplainsabout timestransferredbenefits for2 or morememberson a callClosedEAPCasesearchprovider withNPI (share -point)StatedCDbenefitHave toask S.O.Sa questionHad to putin a FLUPnumberCallerthinks theyare INN butthey're notCallerdoesn'twant claimsaddressMRC1 v.MRC2question

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Register member into tape or copy demos
  2. BU request
  3. Looked up specefic CPT code
  4. Cigna Great West Member
  5. Searched Parity in OLAM
  6. Checked if member has auth (not-eap)
  7. Looked up Deducatble accum.
  8. REGIS request
  9. Created EAP Auth
  10. Transferred to Claims
  11. Question about either JHACO or state restrict
  12. Call takes over 15 minutes
  13. Transfered to NAT
  14. Have to send a fax
  15. Caller complains about times transferred
  16. benefits for 2 or more members on a call
  17. Closed EAP Case
  18. search provider with NPI (share -point)
  19. Stated CD benefit
  20. Have to ask S.O.S a question
  21. Had to put in a FLUP number
  22. Caller thinks they are INN but they're not
  23. Caller doesn't want claims address
  24. MRC1 v. MRC2 question