Transferredto ClaimsHave toask S.O.Sa questionClosedEAPCaseCallercomplainsabout timestransferredLooked upspeceficCPT codeCallerdoesn'twant claimsaddressCallerthinks theyare INN butthey're notCall takesover 15minutesbenefits for2 or morememberson a callSearchedParity inOLAMCheckedif memberhas auth(not-eap)MRC1 v.MRC2questionHad to putin a FLUPnumberREGISrequestQuestionabout eitherJHACO orstate restrictBUrequestsearchprovider withNPI (share -point)Transferedto NATStatedCDbenefitRegistermemberinto tape orcopy demosLooked upDeducatbleaccum.CignaGreatWestMemberCreatedEAPAuthHaveto senda faxTransferredto ClaimsHave toask S.O.Sa questionClosedEAPCaseCallercomplainsabout timestransferredLooked upspeceficCPT codeCallerdoesn'twant claimsaddressCallerthinks theyare INN butthey're notCall takesover 15minutesbenefits for2 or morememberson a callSearchedParity inOLAMCheckedif memberhas auth(not-eap)MRC1 v.MRC2questionHad to putin a FLUPnumberREGISrequestQuestionabout eitherJHACO orstate restrictBUrequestsearchprovider withNPI (share -point)Transferedto NATStatedCDbenefitRegistermemberinto tape orcopy demosLooked upDeducatbleaccum.CignaGreatWestMemberCreatedEAPAuthHaveto senda fax

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to Claims
  2. Have to ask S.O.S a question
  3. Closed EAP Case
  4. Caller complains about times transferred
  5. Looked up specefic CPT code
  6. Caller doesn't want claims address
  7. Caller thinks they are INN but they're not
  8. Call takes over 15 minutes
  9. benefits for 2 or more members on a call
  10. Searched Parity in OLAM
  11. Checked if member has auth (not-eap)
  12. MRC1 v. MRC2 question
  13. Had to put in a FLUP number
  14. REGIS request
  15. Question about either JHACO or state restrict
  16. BU request
  17. search provider with NPI (share -point)
  18. Transfered to NAT
  19. Stated CD benefit
  20. Register member into tape or copy demos
  21. Looked up Deducatble accum.
  22. Cigna Great West Member
  23. Created EAP Auth
  24. Have to send a fax