MRC1 v.MRC2questionCallerthinks theyare INN butthey're notClosedEAPCaseHad to putin a FLUPnumberCallerdoesn'twant claimsaddressLooked upspeceficCPT codeTransferredto ClaimsRegistermemberinto tape orcopy demosCallercomplainsabout timestransferredbenefits for2 or morememberson a callCheckedif memberhas auth(not-eap)Have toask S.O.Sa questionQuestionabout eitherJHACO orstate restrictStatedCDbenefitTransferedto NATCall takesover 15minutesLooked upDeducatbleaccum.SearchedParity inOLAMCignaGreatWestMemberREGISrequestHaveto senda faxCreatedEAPAuthsearchprovider withNPI (share -point)BUrequestMRC1 v.MRC2questionCallerthinks theyare INN butthey're notClosedEAPCaseHad to putin a FLUPnumberCallerdoesn'twant claimsaddressLooked upspeceficCPT codeTransferredto ClaimsRegistermemberinto tape orcopy demosCallercomplainsabout timestransferredbenefits for2 or morememberson a callCheckedif memberhas auth(not-eap)Have toask S.O.Sa questionQuestionabout eitherJHACO orstate restrictStatedCDbenefitTransferedto NATCall takesover 15minutesLooked upDeducatbleaccum.SearchedParity inOLAMCignaGreatWestMemberREGISrequestHaveto senda faxCreatedEAPAuthsearchprovider withNPI (share -point)BUrequest

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MRC1 v. MRC2 question
  2. Caller thinks they are INN but they're not
  3. Closed EAP Case
  4. Had to put in a FLUP number
  5. Caller doesn't want claims address
  6. Looked up specefic CPT code
  7. Transferred to Claims
  8. Register member into tape or copy demos
  9. Caller complains about times transferred
  10. benefits for 2 or more members on a call
  11. Checked if member has auth (not-eap)
  12. Have to ask S.O.S a question
  13. Question about either JHACO or state restrict
  14. Stated CD benefit
  15. Transfered to NAT
  16. Call takes over 15 minutes
  17. Looked up Deducatble accum.
  18. Searched Parity in OLAM
  19. Cigna Great West Member
  20. REGIS request
  21. Have to send a fax
  22. Created EAP Auth
  23. search provider with NPI (share -point)
  24. BU request