Call takesover 15minutesTransferedto NATMRC1 v.MRC2questionRegistermemberinto tape orcopy demosbenefits for2 or morememberson a callLooked upDeducatbleaccum.Callerdoesn'twant claimsaddressCallerthinks theyare INN butthey're notQuestionabout eitherJHACO orstate restrictTransferredto Claimssearchprovider withNPI (share -point)REGISrequestBUrequestCreatedEAPAuthCignaGreatWestMemberCheckedif memberhas auth(not-eap)Had to putin a FLUPnumberHave toask S.O.Sa questionStatedCDbenefitSearchedParity inOLAMLooked upspeceficCPT codeHaveto senda faxClosedEAPCaseCallercomplainsabout timestransferredCall takesover 15minutesTransferedto NATMRC1 v.MRC2questionRegistermemberinto tape orcopy demosbenefits for2 or morememberson a callLooked upDeducatbleaccum.Callerdoesn'twant claimsaddressCallerthinks theyare INN butthey're notQuestionabout eitherJHACO orstate restrictTransferredto Claimssearchprovider withNPI (share -point)REGISrequestBUrequestCreatedEAPAuthCignaGreatWestMemberCheckedif memberhas auth(not-eap)Had to putin a FLUPnumberHave toask S.O.Sa questionStatedCDbenefitSearchedParity inOLAMLooked upspeceficCPT codeHaveto senda faxClosedEAPCaseCallercomplainsabout timestransferred

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Call takes over 15 minutes
  2. Transfered to NAT
  3. MRC1 v. MRC2 question
  4. Register member into tape or copy demos
  5. benefits for 2 or more members on a call
  6. Looked up Deducatble accum.
  7. Caller doesn't want claims address
  8. Caller thinks they are INN but they're not
  9. Question about either JHACO or state restrict
  10. Transferred to Claims
  11. search provider with NPI (share -point)
  12. REGIS request
  13. BU request
  14. Created EAP Auth
  15. Cigna Great West Member
  16. Checked if member has auth (not-eap)
  17. Had to put in a FLUP number
  18. Have to ask S.O.S a question
  19. Stated CD benefit
  20. Searched Parity in OLAM
  21. Looked up specefic CPT code
  22. Have to send a fax
  23. Closed EAP Case
  24. Caller complains about times transferred