Checkedif memberhas auth(not-eap)BUrequestStatedCDbenefitbenefits for2 or morememberson a callTransferedto NATClosedEAPCaseCignaGreatWestMemberHave toask S.O.Sa questionREGISrequestLooked upspeceficCPT codeCallerdoesn'twant claimsaddressMRC1 v.MRC2questionHad to putin a FLUPnumberRegistermemberinto tape orcopy demosQuestionabout eitherJHACO orstate restrictLooked upDeducatbleaccum.Transferredto ClaimsSearchedParity inOLAMCreatedEAPAuthCallerthinks theyare INN butthey're notCall takesover 15minutessearchprovider withNPI (share -point)Haveto senda faxCallercomplainsabout timestransferredCheckedif memberhas auth(not-eap)BUrequestStatedCDbenefitbenefits for2 or morememberson a callTransferedto NATClosedEAPCaseCignaGreatWestMemberHave toask S.O.Sa questionREGISrequestLooked upspeceficCPT codeCallerdoesn'twant claimsaddressMRC1 v.MRC2questionHad to putin a FLUPnumberRegistermemberinto tape orcopy demosQuestionabout eitherJHACO orstate restrictLooked upDeducatbleaccum.Transferredto ClaimsSearchedParity inOLAMCreatedEAPAuthCallerthinks theyare INN butthey're notCall takesover 15minutessearchprovider withNPI (share -point)Haveto senda faxCallercomplainsabout timestransferred

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked if member has auth (not-eap)
  2. BU request
  3. Stated CD benefit
  4. benefits for 2 or more members on a call
  5. Transfered to NAT
  6. Closed EAP Case
  7. Cigna Great West Member
  8. Have to ask S.O.S a question
  9. REGIS request
  10. Looked up specefic CPT code
  11. Caller doesn't want claims address
  12. MRC1 v. MRC2 question
  13. Had to put in a FLUP number
  14. Register member into tape or copy demos
  15. Question about either JHACO or state restrict
  16. Looked up Deducatble accum.
  17. Transferred to Claims
  18. Searched Parity in OLAM
  19. Created EAP Auth
  20. Caller thinks they are INN but they're not
  21. Call takes over 15 minutes
  22. search provider with NPI (share -point)
  23. Have to send a fax
  24. Caller complains about times transferred