Checkedif memberhas auth(not-eap)Callerdoesn'twant claimsaddressQuestionabout eitherJHACO orstate restrictsearchprovider withNPI (share -point)ClosedEAPCaseLooked upspeceficCPT codeStatedCDbenefitCallercomplainsabout timestransferredCignaGreatWestMemberREGISrequestLooked upDeducatbleaccum.Registermemberinto tape orcopy demosCall takesover 15minutesBUrequestCreatedEAPAuthHave toask S.O.Sa questionMRC1 v.MRC2questionbenefits for2 or morememberson a callSearchedParity inOLAMTransferredto ClaimsHaveto senda faxTransferedto NATCallerthinks theyare INN butthey're notHad to putin a FLUPnumberCheckedif memberhas auth(not-eap)Callerdoesn'twant claimsaddressQuestionabout eitherJHACO orstate restrictsearchprovider withNPI (share -point)ClosedEAPCaseLooked upspeceficCPT codeStatedCDbenefitCallercomplainsabout timestransferredCignaGreatWestMemberREGISrequestLooked upDeducatbleaccum.Registermemberinto tape orcopy demosCall takesover 15minutesBUrequestCreatedEAPAuthHave toask S.O.Sa questionMRC1 v.MRC2questionbenefits for2 or morememberson a callSearchedParity inOLAMTransferredto ClaimsHaveto senda faxTransferedto NATCallerthinks theyare INN butthey're notHad to putin a FLUPnumber

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked if member has auth (not-eap)
  2. Caller doesn't want claims address
  3. Question about either JHACO or state restrict
  4. search provider with NPI (share -point)
  5. Closed EAP Case
  6. Looked up specefic CPT code
  7. Stated CD benefit
  8. Caller complains about times transferred
  9. Cigna Great West Member
  10. REGIS request
  11. Looked up Deducatble accum.
  12. Register member into tape or copy demos
  13. Call takes over 15 minutes
  14. BU request
  15. Created EAP Auth
  16. Have to ask S.O.S a question
  17. MRC1 v. MRC2 question
  18. benefits for 2 or more members on a call
  19. Searched Parity in OLAM
  20. Transferred to Claims
  21. Have to send a fax
  22. Transfered to NAT
  23. Caller thinks they are INN but they're not
  24. Had to put in a FLUP number