Call takesover 15minutesTransferredto ClaimsClosedEAPCaseMRC1 v.MRC2questionCheckedif memberhas auth(not-eap)Have toask S.O.Sa questionsearchprovider withNPI (share -point)CreatedEAPAuthHad to putin a FLUPnumberTransferedto NATbenefits for2 or morememberson a callCignaGreatWestMemberLooked upDeducatbleaccum.Callerthinks theyare INN butthey're notRegistermemberinto tape orcopy demosLooked upspeceficCPT codeCallercomplainsabout timestransferredREGISrequestStatedCDbenefitCallerdoesn'twant claimsaddressQuestionabout eitherJHACO orstate restrictBUrequestHaveto senda faxSearchedParity inOLAMCall takesover 15minutesTransferredto ClaimsClosedEAPCaseMRC1 v.MRC2questionCheckedif memberhas auth(not-eap)Have toask S.O.Sa questionsearchprovider withNPI (share -point)CreatedEAPAuthHad to putin a FLUPnumberTransferedto NATbenefits for2 or morememberson a callCignaGreatWestMemberLooked upDeducatbleaccum.Callerthinks theyare INN butthey're notRegistermemberinto tape orcopy demosLooked upspeceficCPT codeCallercomplainsabout timestransferredREGISrequestStatedCDbenefitCallerdoesn'twant claimsaddressQuestionabout eitherJHACO orstate restrictBUrequestHaveto senda faxSearchedParity inOLAM

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call takes over 15 minutes
  2. Transferred to Claims
  3. Closed EAP Case
  4. MRC1 v. MRC2 question
  5. Checked if member has auth (not-eap)
  6. Have to ask S.O.S a question
  7. search provider with NPI (share -point)
  8. Created EAP Auth
  9. Had to put in a FLUP number
  10. Transfered to NAT
  11. benefits for 2 or more members on a call
  12. Cigna Great West Member
  13. Looked up Deducatble accum.
  14. Caller thinks they are INN but they're not
  15. Register member into tape or copy demos
  16. Looked up specefic CPT code
  17. Caller complains about times transferred
  18. REGIS request
  19. Stated CD benefit
  20. Caller doesn't want claims address
  21. Question about either JHACO or state restrict
  22. BU request
  23. Have to send a fax
  24. Searched Parity in OLAM