Callerdoesn'twant claimsaddressStatedCDbenefitCheckedif memberhas auth(not-eap)Callercomplainsabout timestransferredRegistermemberinto tape orcopy demosLooked upDeducatbleaccum.Call takesover 15minutesTransferredto ClaimsCallerthinks theyare INN butthey're notsearchprovider withNPI (share -point)BUrequestSearchedParity inOLAMHad to putin a FLUPnumberClosedEAPCaseLooked upspeceficCPT codeREGISrequestMRC1 v.MRC2questionQuestionabout eitherJHACO orstate restrictHave toask S.O.Sa questionCreatedEAPAuthHaveto senda faxCignaGreatWestMemberbenefits for2 or morememberson a callTransferedto NATCallerdoesn'twant claimsaddressStatedCDbenefitCheckedif memberhas auth(not-eap)Callercomplainsabout timestransferredRegistermemberinto tape orcopy demosLooked upDeducatbleaccum.Call takesover 15minutesTransferredto ClaimsCallerthinks theyare INN butthey're notsearchprovider withNPI (share -point)BUrequestSearchedParity inOLAMHad to putin a FLUPnumberClosedEAPCaseLooked upspeceficCPT codeREGISrequestMRC1 v.MRC2questionQuestionabout eitherJHACO orstate restrictHave toask S.O.Sa questionCreatedEAPAuthHaveto senda faxCignaGreatWestMemberbenefits for2 or morememberson a callTransferedto NAT

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller doesn't want claims address
  2. Stated CD benefit
  3. Checked if member has auth (not-eap)
  4. Caller complains about times transferred
  5. Register member into tape or copy demos
  6. Looked up Deducatble accum.
  7. Call takes over 15 minutes
  8. Transferred to Claims
  9. Caller thinks they are INN but they're not
  10. search provider with NPI (share -point)
  11. BU request
  12. Searched Parity in OLAM
  13. Had to put in a FLUP number
  14. Closed EAP Case
  15. Looked up specefic CPT code
  16. REGIS request
  17. MRC1 v. MRC2 question
  18. Question about either JHACO or state restrict
  19. Have to ask S.O.S a question
  20. Created EAP Auth
  21. Have to send a fax
  22. Cigna Great West Member
  23. benefits for 2 or more members on a call
  24. Transfered to NAT