Checkedif memberhas auth(not-eap)ClosedEAPCaseRegistermemberinto tape orcopy demosCall takesover 15minutesREGISrequestCallercomplainsabout timestransferredbenefits for2 or morememberson a callStatedCDbenefitTransferedto NATCreatedEAPAuthLooked upDeducatbleaccum.Had to putin a FLUPnumberCallerdoesn'twant claimsaddresssearchprovider withNPI (share -point)Questionabout eitherJHACO orstate restrictCallerthinks theyare INN butthey're notLooked upspeceficCPT codeHaveto senda faxMRC1 v.MRC2questionBUrequestTransferredto ClaimsSearchedParity inOLAMHave toask S.O.Sa questionCignaGreatWestMemberCheckedif memberhas auth(not-eap)ClosedEAPCaseRegistermemberinto tape orcopy demosCall takesover 15minutesREGISrequestCallercomplainsabout timestransferredbenefits for2 or morememberson a callStatedCDbenefitTransferedto NATCreatedEAPAuthLooked upDeducatbleaccum.Had to putin a FLUPnumberCallerdoesn'twant claimsaddresssearchprovider withNPI (share -point)Questionabout eitherJHACO orstate restrictCallerthinks theyare INN butthey're notLooked upspeceficCPT codeHaveto senda faxMRC1 v.MRC2questionBUrequestTransferredto ClaimsSearchedParity inOLAMHave toask S.O.Sa questionCignaGreatWestMember

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked if member has auth (not-eap)
  2. Closed EAP Case
  3. Register member into tape or copy demos
  4. Call takes over 15 minutes
  5. REGIS request
  6. Caller complains about times transferred
  7. benefits for 2 or more members on a call
  8. Stated CD benefit
  9. Transfered to NAT
  10. Created EAP Auth
  11. Looked up Deducatble accum.
  12. Had to put in a FLUP number
  13. Caller doesn't want claims address
  14. search provider with NPI (share -point)
  15. Question about either JHACO or state restrict
  16. Caller thinks they are INN but they're not
  17. Looked up specefic CPT code
  18. Have to send a fax
  19. MRC1 v. MRC2 question
  20. BU request
  21. Transferred to Claims
  22. Searched Parity in OLAM
  23. Have to ask S.O.S a question
  24. Cigna Great West Member