Questionabout eitherJHACO orstate restrictHaveto senda faxHave toask S.O.Sa questionRegistermemberinto tape orcopy demosTransferredto ClaimsClosedEAPCaseREGISrequestLooked upDeducatbleaccum.Callercomplainsabout timestransferredMRC1 v.MRC2questionBUrequestSearchedParity inOLAMCheckedif memberhas auth(not-eap)StatedCDbenefitHad to putin a FLUPnumberCallerdoesn'twant claimsaddressCall takesover 15minutesbenefits for2 or morememberson a callCreatedEAPAuthsearchprovider withNPI (share -point)Transferedto NATCignaGreatWestMemberCallerthinks theyare INN butthey're notLooked upspeceficCPT codeQuestionabout eitherJHACO orstate restrictHaveto senda faxHave toask S.O.Sa questionRegistermemberinto tape orcopy demosTransferredto ClaimsClosedEAPCaseREGISrequestLooked upDeducatbleaccum.Callercomplainsabout timestransferredMRC1 v.MRC2questionBUrequestSearchedParity inOLAMCheckedif memberhas auth(not-eap)StatedCDbenefitHad to putin a FLUPnumberCallerdoesn'twant claimsaddressCall takesover 15minutesbenefits for2 or morememberson a callCreatedEAPAuthsearchprovider withNPI (share -point)Transferedto NATCignaGreatWestMemberCallerthinks theyare INN butthey're notLooked upspeceficCPT code

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Question about either JHACO or state restrict
  2. Have to send a fax
  3. Have to ask S.O.S a question
  4. Register member into tape or copy demos
  5. Transferred to Claims
  6. Closed EAP Case
  7. REGIS request
  8. Looked up Deducatble accum.
  9. Caller complains about times transferred
  10. MRC1 v. MRC2 question
  11. BU request
  12. Searched Parity in OLAM
  13. Checked if member has auth (not-eap)
  14. Stated CD benefit
  15. Had to put in a FLUP number
  16. Caller doesn't want claims address
  17. Call takes over 15 minutes
  18. benefits for 2 or more members on a call
  19. Created EAP Auth
  20. search provider with NPI (share -point)
  21. Transfered to NAT
  22. Cigna Great West Member
  23. Caller thinks they are INN but they're not
  24. Looked up specefic CPT code