ClosedEAPCaseQuestionabout eitherJHACO orstate restrictLooked upDeducatbleaccum.StatedCDbenefitTransferredto ClaimsHave toask S.O.Sa questionsearchprovider withNPI (share -point)Callerthinks theyare INN butthey're notCheckedif memberhas auth(not-eap)BUrequestHad to putin a FLUPnumberTransferedto NATLooked upspeceficCPT codeCignaGreatWestMemberMRC1 v.MRC2questionCall takesover 15minutesSearchedParity inOLAMRegistermemberinto tape orcopy demosCreatedEAPAuthbenefits for2 or morememberson a callHaveto senda faxCallerdoesn'twant claimsaddressCallercomplainsabout timestransferredREGISrequestClosedEAPCaseQuestionabout eitherJHACO orstate restrictLooked upDeducatbleaccum.StatedCDbenefitTransferredto ClaimsHave toask S.O.Sa questionsearchprovider withNPI (share -point)Callerthinks theyare INN butthey're notCheckedif memberhas auth(not-eap)BUrequestHad to putin a FLUPnumberTransferedto NATLooked upspeceficCPT codeCignaGreatWestMemberMRC1 v.MRC2questionCall takesover 15minutesSearchedParity inOLAMRegistermemberinto tape orcopy demosCreatedEAPAuthbenefits for2 or morememberson a callHaveto senda faxCallerdoesn'twant claimsaddressCallercomplainsabout timestransferredREGISrequest

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed EAP Case
  2. Question about either JHACO or state restrict
  3. Looked up Deducatble accum.
  4. Stated CD benefit
  5. Transferred to Claims
  6. Have to ask S.O.S a question
  7. search provider with NPI (share -point)
  8. Caller thinks they are INN but they're not
  9. Checked if member has auth (not-eap)
  10. BU request
  11. Had to put in a FLUP number
  12. Transfered to NAT
  13. Looked up specefic CPT code
  14. Cigna Great West Member
  15. MRC1 v. MRC2 question
  16. Call takes over 15 minutes
  17. Searched Parity in OLAM
  18. Register member into tape or copy demos
  19. Created EAP Auth
  20. benefits for 2 or more members on a call
  21. Have to send a fax
  22. Caller doesn't want claims address
  23. Caller complains about times transferred
  24. REGIS request