Transferredto ClaimsLooked upspeceficCPT codeCallercomplainsabout timestransferredCall takesover 15minutesBUrequestCallerdoesn'twant claimsaddressQuestionabout eitherJHACO orstate restrictHave toask S.O.Sa questionbenefits for2 or morememberson a callClosedEAPCasesearchprovider withNPI (share -point)Checkedif memberhas auth(not-eap)CreatedEAPAuthCallerthinks theyare INN butthey're notStatedCDbenefitCignaGreatWestMemberHad to putin a FLUPnumberTransferedto NATMRC1 v.MRC2questionLooked upDeducatbleaccum.SearchedParity inOLAMREGISrequestRegistermemberinto tape orcopy demosHaveto senda faxTransferredto ClaimsLooked upspeceficCPT codeCallercomplainsabout timestransferredCall takesover 15minutesBUrequestCallerdoesn'twant claimsaddressQuestionabout eitherJHACO orstate restrictHave toask S.O.Sa questionbenefits for2 or morememberson a callClosedEAPCasesearchprovider withNPI (share -point)Checkedif memberhas auth(not-eap)CreatedEAPAuthCallerthinks theyare INN butthey're notStatedCDbenefitCignaGreatWestMemberHad to putin a FLUPnumberTransferedto NATMRC1 v.MRC2questionLooked upDeducatbleaccum.SearchedParity inOLAMREGISrequestRegistermemberinto tape orcopy demosHaveto senda fax

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to Claims
  2. Looked up specefic CPT code
  3. Caller complains about times transferred
  4. Call takes over 15 minutes
  5. BU request
  6. Caller doesn't want claims address
  7. Question about either JHACO or state restrict
  8. Have to ask S.O.S a question
  9. benefits for 2 or more members on a call
  10. Closed EAP Case
  11. search provider with NPI (share -point)
  12. Checked if member has auth (not-eap)
  13. Created EAP Auth
  14. Caller thinks they are INN but they're not
  15. Stated CD benefit
  16. Cigna Great West Member
  17. Had to put in a FLUP number
  18. Transfered to NAT
  19. MRC1 v. MRC2 question
  20. Looked up Deducatble accum.
  21. Searched Parity in OLAM
  22. REGIS request
  23. Register member into tape or copy demos
  24. Have to send a fax