Callercomplainsabout timestransferredCheckedif memberhas auth(not-eap)Transferedto NATHaveto senda faxSearchedParity inOLAMsearchprovider withNPI (share -point)Callerdoesn'twant claimsaddressRegistermemberinto tape orcopy demosbenefits for2 or morememberson a callLooked upDeducatbleaccum.Have toask S.O.Sa questionREGISrequestStatedCDbenefitCall takesover 15minutesHad to putin a FLUPnumberCreatedEAPAuthCignaGreatWestMemberLooked upspeceficCPT codeQuestionabout eitherJHACO orstate restrictBUrequestCallerthinks theyare INN butthey're notTransferredto ClaimsMRC1 v.MRC2questionClosedEAPCaseCallercomplainsabout timestransferredCheckedif memberhas auth(not-eap)Transferedto NATHaveto senda faxSearchedParity inOLAMsearchprovider withNPI (share -point)Callerdoesn'twant claimsaddressRegistermemberinto tape orcopy demosbenefits for2 or morememberson a callLooked upDeducatbleaccum.Have toask S.O.Sa questionREGISrequestStatedCDbenefitCall takesover 15minutesHad to putin a FLUPnumberCreatedEAPAuthCignaGreatWestMemberLooked upspeceficCPT codeQuestionabout eitherJHACO orstate restrictBUrequestCallerthinks theyare INN butthey're notTransferredto ClaimsMRC1 v.MRC2questionClosedEAPCase

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller complains about times transferred
  2. Checked if member has auth (not-eap)
  3. Transfered to NAT
  4. Have to send a fax
  5. Searched Parity in OLAM
  6. search provider with NPI (share -point)
  7. Caller doesn't want claims address
  8. Register member into tape or copy demos
  9. benefits for 2 or more members on a call
  10. Looked up Deducatble accum.
  11. Have to ask S.O.S a question
  12. REGIS request
  13. Stated CD benefit
  14. Call takes over 15 minutes
  15. Had to put in a FLUP number
  16. Created EAP Auth
  17. Cigna Great West Member
  18. Looked up specefic CPT code
  19. Question about either JHACO or state restrict
  20. BU request
  21. Caller thinks they are INN but they're not
  22. Transferred to Claims
  23. MRC1 v. MRC2 question
  24. Closed EAP Case