CreatedEAPAuthTransferredto ClaimsCallerthinks theyare INN butthey're notBUrequestRegistermemberinto tape orcopy demosLooked upspeceficCPT codebenefits for2 or morememberson a callHad to putin a FLUPnumberCignaGreatWestMemberStatedCDbenefitREGISrequestCallercomplainsabout timestransferredSearchedParity inOLAMCall takesover 15minutesLooked upDeducatbleaccum.MRC1 v.MRC2questionQuestionabout eitherJHACO orstate restrictCheckedif memberhas auth(not-eap)Haveto senda faxClosedEAPCaseCallerdoesn'twant claimsaddresssearchprovider withNPI (share -point)Have toask S.O.Sa questionTransferedto NATCreatedEAPAuthTransferredto ClaimsCallerthinks theyare INN butthey're notBUrequestRegistermemberinto tape orcopy demosLooked upspeceficCPT codebenefits for2 or morememberson a callHad to putin a FLUPnumberCignaGreatWestMemberStatedCDbenefitREGISrequestCallercomplainsabout timestransferredSearchedParity inOLAMCall takesover 15minutesLooked upDeducatbleaccum.MRC1 v.MRC2questionQuestionabout eitherJHACO orstate restrictCheckedif memberhas auth(not-eap)Haveto senda faxClosedEAPCaseCallerdoesn'twant claimsaddresssearchprovider withNPI (share -point)Have toask S.O.Sa questionTransferedto NAT

Provider Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created EAP Auth
  2. Transferred to Claims
  3. Caller thinks they are INN but they're not
  4. BU request
  5. Register member into tape or copy demos
  6. Looked up specefic CPT code
  7. benefits for 2 or more members on a call
  8. Had to put in a FLUP number
  9. Cigna Great West Member
  10. Stated CD benefit
  11. REGIS request
  12. Caller complains about times transferred
  13. Searched Parity in OLAM
  14. Call takes over 15 minutes
  15. Looked up Deducatble accum.
  16. MRC1 v. MRC2 question
  17. Question about either JHACO or state restrict
  18. Checked if member has auth (not-eap)
  19. Have to send a fax
  20. Closed EAP Case
  21. Caller doesn't want claims address
  22. search provider with NPI (share -point)
  23. Have to ask S.O.S a question
  24. Transfered to NAT