(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent offers MC
TM chooses incorrectly "other issue"
MM or agent is eating while talking on the phone
MM unable to contact us
MM gives 5+ complaints on one call
MM starts with complaint, ends happy
TM correctly chooses "other issue"
"You always protect the (other party)"
Agent correctly adds compensation
MM threatens calling the BBB
3 complaints about misinformation given by previous agent
Fill out
ORPC
report
Agent writes "NA" in text box
5+ failed to flag
“You’re giving me a headache!”
(Or similar, must use “you” and “headache”)
