Buyercomplaint isaboutautopay onBest OfferMM startswithcomplaint,ends happy"I haveactivatedyour sellerprotection"TM failsto verifythe callCheekyrebuttal fromMM afterloyaltystatementAgentoffersMCFill outORPCreport3 complaintsaboutmisinformationgiven byprevious agentTM choosesincorrectly"other issue"Pass 3agentsin a rowMM gives5+complaintson one callAgentteaches MMtocircumventpolicyMM or agentis eatingwhile talkingon the phoneMMcomplaint isaboutshippingratesAgentwrites"NA" intext boxAgentspeaksaboutthemselvesin 3rd personMMthreatenscalling theBBB5+failedto flagTM correctlychooses"other issue"“You’re giving mea headache!”(Or similar, mustuse “you” and“headache”)"You alwaysprotect the(other party)""I haveactivatedyour buyerprotection"Agentcorrectly addscompensationMMunable tocontact usBuyercomplaint isaboutautopay onBest OfferMM startswithcomplaint,ends happy"I haveactivatedyour sellerprotection"TM failsto verifythe callCheekyrebuttal fromMM afterloyaltystatementAgentoffersMCFill outORPCreport3 complaintsaboutmisinformationgiven byprevious agentTM choosesincorrectly"other issue"Pass 3agentsin a rowMM gives5+complaintson one callAgentteaches MMtocircumventpolicyMM or agentis eatingwhile talkingon the phoneMMcomplaint isaboutshippingratesAgentwrites"NA" intext boxAgentspeaksaboutthemselvesin 3rd personMMthreatenscalling theBBB5+failedto flagTM correctlychooses"other issue"“You’re giving mea headache!”(Or similar, mustuse “you” and“headache”)"You alwaysprotect the(other party)""I haveactivatedyour buyerprotection"Agentcorrectly addscompensationMMunable tocontact us

Complaint Audit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Buyer complaint is about autopay on Best Offer
  2. MM starts with complaint, ends happy
  3. "I have activated your seller protection"
  4. TM fails to verify the call
  5. Cheeky rebuttal from MM after loyalty statement
  6. Agent offers MC
  7. Fill out ORPC report
  8. 3 complaints about misinformation given by previous agent
  9. TM chooses incorrectly "other issue"
  10. Pass 3 agents in a row
  11. MM gives 5+ complaints on one call
  12. Agent teaches MM to circumvent policy
  13. MM or agent is eating while talking on the phone
  14. MM complaint is about shipping rates
  15. Agent writes "NA" in text box
  16. Agent speaks about themselves in 3rd person
  17. MM threatens calling the BBB
  18. 5+ failed to flag
  19. TM correctly chooses "other issue"
  20. “You’re giving me a headache!” (Or similar, must use “you” and “headache”)
  21. "You always protect the (other party)"
  22. "I have activated your buyer protection"
  23. Agent correctly adds compensation
  24. MM unable to contact us