MM or agentis eatingwhile talkingon the phoneMMcomplaint isaboutshippingrates"I haveactivatedyour sellerprotection"MMunable tocontact usFill outORPCreportAgentteaches MMtocircumventpolicyAgentwrites"NA" intext box3 complaintsaboutmisinformationgiven byprevious agentAgentcorrectly addscompensationAgentspeaksaboutthemselvesin 3rd personPass 3agentsin a rowCheekyrebuttal fromMM afterloyaltystatement“You’re giving mea headache!”(Or similar, mustuse “you” and“headache”)AgentoffersMCTM correctlychooses"other issue"5+failedto flag"I haveactivatedyour buyerprotection"MM gives5+complaintson one callTM choosesincorrectly"other issue"TM failsto verifythe call"You alwaysprotect the(other party)"Buyercomplaint isaboutautopay onBest OfferMM startswithcomplaint,ends happyMMthreatenscalling theBBBMM or agentis eatingwhile talkingon the phoneMMcomplaint isaboutshippingrates"I haveactivatedyour sellerprotection"MMunable tocontact usFill outORPCreportAgentteaches MMtocircumventpolicyAgentwrites"NA" intext box3 complaintsaboutmisinformationgiven byprevious agentAgentcorrectly addscompensationAgentspeaksaboutthemselvesin 3rd personPass 3agentsin a rowCheekyrebuttal fromMM afterloyaltystatement“You’re giving mea headache!”(Or similar, mustuse “you” and“headache”)AgentoffersMCTM correctlychooses"other issue"5+failedto flag"I haveactivatedyour buyerprotection"MM gives5+complaintson one callTM choosesincorrectly"other issue"TM failsto verifythe call"You alwaysprotect the(other party)"Buyercomplaint isaboutautopay onBest OfferMM startswithcomplaint,ends happyMMthreatenscalling theBBB

Complaint Audit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MM or agent is eating while talking on the phone
  2. MM complaint is about shipping rates
  3. "I have activated your seller protection"
  4. MM unable to contact us
  5. Fill out ORPC report
  6. Agent teaches MM to circumvent policy
  7. Agent writes "NA" in text box
  8. 3 complaints about misinformation given by previous agent
  9. Agent correctly adds compensation
  10. Agent speaks about themselves in 3rd person
  11. Pass 3 agents in a row
  12. Cheeky rebuttal from MM after loyalty statement
  13. “You’re giving me a headache!” (Or similar, must use “you” and “headache”)
  14. Agent offers MC
  15. TM correctly chooses "other issue"
  16. 5+ failed to flag
  17. "I have activated your buyer protection"
  18. MM gives 5+ complaints on one call
  19. TM chooses incorrectly "other issue"
  20. TM fails to verify the call
  21. "You always protect the (other party)"
  22. Buyer complaint is about autopay on Best Offer
  23. MM starts with complaint, ends happy
  24. MM threatens calling the BBB