(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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MM gives 5+ complaints on one call
“You’re giving me a headache!”
(Or similar, must use “you” and “headache”)
Agent speaks about
themselves in 3rd person
"You always protect the (other party)"
Agent correctly adds compensation
Agent writes "NA" in text box
MM starts with complaint, ends happy
MM or agent is eating while talking on the phone
5+ failed to flag
MM complaint is about shipping rates
TM correctly chooses "other issue"
Cheeky rebuttal from MM after loyalty statement
TM fails to verify the call
MM threatens calling the BBB
MM unable to contact us
TM chooses incorrectly "other issue"
3 complaints about misinformation given by previous agent
