(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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MM threatens calling the BBB
Agent offers MC
MM or agent is eating while talking on the phone
Agent writes "NA" in text box
TM fails to verify the call
Fill out
ORPC
report
MM complaint is about shipping rates
MM starts with complaint, ends happy
Agent teaches MM to circumvent policy
"I have activated your buyer protection"
MM unable to contact us
Cheeky rebuttal from MM after loyalty statement
“You’re giving me a headache!”
(Or similar, must use “you” and “headache”)
MM gives 5+ complaints on one call
Agent correctly adds compensation
TM chooses incorrectly "other issue"
"I have activated your seller protection"
"You always protect the (other party)"
Pass 3 agents
in a row
Buyer complaint is about autopay on Best Offer
Agent speaks about
themselves in 3rd person
TM correctly chooses "other issue"
3 complaints about misinformation given by previous agent