Buyercomplaint isaboutautopay onBest OfferMM startswithcomplaint,ends happy"I haveactivatedyour buyerprotection""You alwaysprotect the(other party)"Agentteaches MMtocircumventpolicyTM failsto verifythe callMM or agentis eatingwhile talkingon the phoneCheekyrebuttal fromMM afterloyaltystatement"I haveactivatedyour sellerprotection"Fill outORPCreportAgentcorrectly addscompensationMMthreatenscalling theBBBAgentspeaksaboutthemselvesin 3rd personPass 3agentsin a row“You’re giving mea headache!”(Or similar, mustuse “you” and“headache”)TM correctlychooses"other issue"MMcomplaint isaboutshippingratesMMunable tocontact usTM choosesincorrectly"other issue"Agentwrites"NA" intext box3 complaintsaboutmisinformationgiven byprevious agentAgentoffersMC5+failedto flagMM gives5+complaintson one callBuyercomplaint isaboutautopay onBest OfferMM startswithcomplaint,ends happy"I haveactivatedyour buyerprotection""You alwaysprotect the(other party)"Agentteaches MMtocircumventpolicyTM failsto verifythe callMM or agentis eatingwhile talkingon the phoneCheekyrebuttal fromMM afterloyaltystatement"I haveactivatedyour sellerprotection"Fill outORPCreportAgentcorrectly addscompensationMMthreatenscalling theBBBAgentspeaksaboutthemselvesin 3rd personPass 3agentsin a row“You’re giving mea headache!”(Or similar, mustuse “you” and“headache”)TM correctlychooses"other issue"MMcomplaint isaboutshippingratesMMunable tocontact usTM choosesincorrectly"other issue"Agentwrites"NA" intext box3 complaintsaboutmisinformationgiven byprevious agentAgentoffersMC5+failedto flagMM gives5+complaintson one call

Complaint Audit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Buyer complaint is about autopay on Best Offer
  2. MM starts with complaint, ends happy
  3. "I have activated your buyer protection"
  4. "You always protect the (other party)"
  5. Agent teaches MM to circumvent policy
  6. TM fails to verify the call
  7. MM or agent is eating while talking on the phone
  8. Cheeky rebuttal from MM after loyalty statement
  9. "I have activated your seller protection"
  10. Fill out ORPC report
  11. Agent correctly adds compensation
  12. MM threatens calling the BBB
  13. Agent speaks about themselves in 3rd person
  14. Pass 3 agents in a row
  15. “You’re giving me a headache!” (Or similar, must use “you” and “headache”)
  16. TM correctly chooses "other issue"
  17. MM complaint is about shipping rates
  18. MM unable to contact us
  19. TM chooses incorrectly "other issue"
  20. Agent writes "NA" in text box
  21. 3 complaints about misinformation given by previous agent
  22. Agent offers MC
  23. 5+ failed to flag
  24. MM gives 5+ complaints on one call