Averagehandletime of9:00Set up apaymentplan on anOUTBOUNDcall.Logged inand ready tostart the dayon time.Securedsame daypayment ona settlementagreement.Utilized manualsettlementtracker forqualifyingaccounts.NoT&EemailsNo QAcoachingemails.AverageACW of1:50 orlessNo supescalationsSecuredpayment onanOUTBOUNDcall.Total cashcollectedof 5K.15% surveyparticipationrate Set up a newpaymentplan on abalance over$500.Total cashcollectedof 10k.Assisted ateammember inour teamchat.Dropped aninspirationalquote inteams.100%attendancefor theweekDid not exceedallotted breaktimes (15-minutebreaks/30-minute lunches)Has adogAveraged50 calls.Submittedall timeexceptionsin NICE.Birthday ison an oddnumberedday.Settlementpaymentplancreated.95%adherenceAveragehandletime of9:00Set up apaymentplan on anOUTBOUNDcall.Logged inand ready tostart the dayon time.Securedsame daypayment ona settlementagreement.Utilized manualsettlementtracker forqualifyingaccounts.NoT&EemailsNo QAcoachingemails.AverageACW of1:50 orlessNo supescalationsSecuredpayment onanOUTBOUNDcall.Total cashcollectedof 5K.15% surveyparticipationrate Set up a newpaymentplan on abalance over$500.Total cashcollectedof 10k.Assisted ateammember inour teamchat.Dropped aninspirationalquote inteams.100%attendancefor theweekDid not exceedallotted breaktimes (15-minutebreaks/30-minute lunches)Has adogAveraged50 calls.Submittedall timeexceptionsin NICE.Birthday ison an oddnumberedday.Settlementpaymentplancreated.95%adherence

Conifer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average handle time of 9:00
  2. Set up a payment plan on an OUTBOUND call.
  3. Logged in and ready to start the day on time.
  4. Secured same day payment on a settlement agreement.
  5. Utilized manual settlement tracker for qualifying accounts.
  6. No T&E emails
  7. No QA coaching emails.
  8. Average ACW of 1:50 or less
  9. No sup escalations
  10. Secured payment on an OUTBOUND call.
  11. Total cash collected of 5K.
  12. 15% survey participation rate
  13. Set up a new payment plan on a balance over $500.
  14. Total cash collected of 10k.
  15. Assisted a team member in our team chat.
  16. Dropped an inspirational quote in teams.
  17. 100% attendance for the week
  18. Did not exceed allotted break times (15-minute breaks/30-minute lunches)
  19. Has a dog
  20. Averaged 50 calls.
  21. Submitted all time exceptions in NICE.
  22. Birthday is on an odd numbered day.
  23. Settlement payment plan created.
  24. 95% adherence