(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Submitted all time exceptions in NICE.
15% survey participation rate
Secured same day payment on a settlement agreement.
Averaged 50 calls.
Dropped an inspirational quote in teams.
No QA coaching emails.
Set up a new payment plan on a balance over $500.
Set up a payment plan on an OUTBOUND call.
Total cash collected of 10k.
Has a dog
95% adherence
Secured payment on an OUTBOUND call.
No sup escalations
Average handle time of 9:00
Average ACW of 1:50 or less
Total cash collected of 5K.
Utilized manual settlement tracker for qualifying accounts.
Birthday is on an odd numbered day.
No T&E emails
Logged in and ready to start the day on time.
Did not exceed allotted break times (15-minute breaks/30-minute lunches)
