(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Average handle time of 9:00
Set up a payment plan on an OUTBOUND call.
Logged in and ready to start the day on time.
Secured same day payment on a settlement agreement.
Utilized manual settlement tracker for qualifying accounts.
No T&E emails
No QA coaching emails.
Average ACW of 1:50 or less
No sup escalations
Secured payment on an OUTBOUND call.
Total cash collected of 5K.
15% survey participation rate
Set up a new payment plan on a balance over $500.
Total cash collected of 10k.
Assisted a team member in our team chat.
Dropped an inspirational quote in teams.
100% attendance for the week
Did not exceed allotted break times (15-minute breaks/30-minute lunches)
