(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Average ACW of 1:50 or less
Settlement payment plan created.
Utilized manual settlement tracker for qualifying accounts.
Total cash collected of 5K.
No QA coaching emails.
Birthday is on an odd numbered day.
Dropped an inspirational quote in teams.
Set up a payment plan on an OUTBOUND call.
Secured payment on an OUTBOUND call.
95% adherence
No T&E emails
Average handle time of 9:00
Secured same day payment on a settlement agreement.
Total cash collected of 10k.
No sup escalations
Logged in and ready to start the day on time.
Set up a new payment plan on a balance over $500.
Averaged 50 calls.
15% survey participation rate
100% attendance for the week
Assisted a team member in our team chat.
Did not exceed allotted break times (15-minute breaks/30-minute lunches)