(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Total cash collected of 5K.
Set up a new payment plan on a balance over $500.
Secured payment on an OUTBOUND call.
No sup escalations
Utilized manual settlement tracker for qualifying accounts.
Average ACW of 1:50 or less
Total cash collected of 10k.
Secured same day payment on a settlement agreement.
Dropped an inspirational quote in teams.
No T&E emails
Has a dog
15% survey participation rate
Assisted a team member in our team chat.
Logged in and ready to start the day on time.
Averaged 50 calls.
Set up a payment plan on an OUTBOUND call.
Average handle time of 9:00
100% attendance for the week
Settlement payment plan created.
95% adherence
Birthday is on an odd numbered day.
Submitted all time exceptions in NICE.
No QA coaching emails.
Did not exceed allotted break times (15-minute breaks/30-minute lunches)
