(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Set up a new payment plan on a balance over $500.
Dropped an inspirational quote in teams.
Average ACW of 1:50 or less
100% attendance for the week
Did not exceed allotted break times (15-minute breaks/30-minute lunches)
No QA coaching emails.
Birthday is on an odd numbered day.
Has a dog
Settlement payment plan created.
No T&E emails
15% survey participation rate
Assisted a team member in our team chat.
Utilized manual settlement tracker for qualifying accounts.
Submitted all time exceptions in NICE.
Logged in and ready to start the day on time.
Average handle time of 9:00
95% adherence
Total cash collected of 10k.
Secured payment on an OUTBOUND call.
Total cash collected of 5K.
No sup escalations
Set up a payment plan on an OUTBOUND call.
Secured same day payment on a settlement agreement.