(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Set up a new payment plan on a balance over $500.
No T&E emails
Total cash collected of 10k.
Average ACW of 1:50 or less
Averaged 50 calls.
Assisted a team member in our team chat.
Did not exceed allotted break times (15-minute breaks/30-minute lunches)
Secured payment on an OUTBOUND call.
Submitted all time exceptions in NICE.
No sup escalations
Birthday is on an odd numbered day.
Logged in and ready to start the day on time.
100% attendance for the week
95% adherence
Utilized manual settlement tracker for qualifying accounts.
Set up a payment plan on an OUTBOUND call.
Total cash collected of 5K.
No QA coaching emails.
15% survey participation rate
Has a dog
Average handle time of 9:00
Dropped an inspirational quote in teams.
Secured same day payment on a settlement agreement.
