Settlementpaymentplancreated.95%adherenceDid not exceedallotted breaktimes (15-minutebreaks/30-minute lunches)Set up a newpaymentplan on abalance over$500.100%attendancefor theweekAverageACW of1:50 orlessAveragehandletime of9:00Utilized manualsettlementtracker forqualifyingaccounts.NoT&EemailsAssisted ateammember inour teamchat.Averaged50 calls.Birthday ison an oddnumberedday.15% surveyparticipationrate Securedpayment onanOUTBOUNDcall.Securedsame daypayment ona settlementagreement.Set up apaymentplan on anOUTBOUNDcall.Dropped aninspirationalquote inteams.Has adogLogged inand ready tostart the dayon time.No QAcoachingemails.Total cashcollectedof 10k.Submittedall timeexceptionsin NICE.Total cashcollectedof 5K.No supescalationsSettlementpaymentplancreated.95%adherenceDid not exceedallotted breaktimes (15-minutebreaks/30-minute lunches)Set up a newpaymentplan on abalance over$500.100%attendancefor theweekAverageACW of1:50 orlessAveragehandletime of9:00Utilized manualsettlementtracker forqualifyingaccounts.NoT&EemailsAssisted ateammember inour teamchat.Averaged50 calls.Birthday ison an oddnumberedday.15% surveyparticipationrate Securedpayment onanOUTBOUNDcall.Securedsame daypayment ona settlementagreement.Set up apaymentplan on anOUTBOUNDcall.Dropped aninspirationalquote inteams.Has adogLogged inand ready tostart the dayon time.No QAcoachingemails.Total cashcollectedof 10k.Submittedall timeexceptionsin NICE.Total cashcollectedof 5K.No supescalations

Conifer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Settlement payment plan created.
  2. 95% adherence
  3. Did not exceed allotted break times (15-minute breaks/30-minute lunches)
  4. Set up a new payment plan on a balance over $500.
  5. 100% attendance for the week
  6. Average ACW of 1:50 or less
  7. Average handle time of 9:00
  8. Utilized manual settlement tracker for qualifying accounts.
  9. No T&E emails
  10. Assisted a team member in our team chat.
  11. Averaged 50 calls.
  12. Birthday is on an odd numbered day.
  13. 15% survey participation rate
  14. Secured payment on an OUTBOUND call.
  15. Secured same day payment on a settlement agreement.
  16. Set up a payment plan on an OUTBOUND call.
  17. Dropped an inspirational quote in teams.
  18. Has a dog
  19. Logged in and ready to start the day on time.
  20. No QA coaching emails.
  21. Total cash collected of 10k.
  22. Submitted all time exceptions in NICE.
  23. Total cash collected of 5K.
  24. No sup escalations