Conifer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 95% adherence
2. Submitted all time exceptions in NICE.
3. Settlement payment plan created.
4. Averaged 50 calls.
5. No T&E emails
6. No sup escalations
7. Utilized manual settlement tracker for qualifying accounts.
8. Has a dog
9. Secured same day payment on a settlement agreement.
10. 15% survey participation rate
11. Dropped an inspirational quote in teams.
12. Total cash collected of 10k.
13. Secured payment on an OUTBOUND call.
14. Logged in and ready to start the day on time.
15. Set up a new payment plan on a balance over $500.
16. Total cash collected of 5K.
17. Did not exceed allotted break times (15-minute breaks/30-minute lunches)
18. Average ACW of 1:50 or less
19. Assisted a team member in our team chat.
20. Average handle time of 9:00
21. Birthday is on an odd numbered day.
22. 100% attendance for the week
23. Set up a payment plan on an OUTBOUND call.
24. No QA coaching emails.