(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No T&E emails
Secured payment on an OUTBOUND call.
Has a dog
Set up a new payment plan on a balance over $500.
15% survey participation rate
Birthday is on an odd numbered day.
Averaged 50 calls.
Average handle time of 9:00
Total cash collected of 5K.
Set up a payment plan on an OUTBOUND call.
Did not exceed allotted break times (15-minute breaks/30-minute lunches)
Settlement payment plan created.
Total cash collected of 10k.
100% attendance for the week
No QA coaching emails.
Submitted all time exceptions in NICE.
No sup escalations
Dropped an inspirational quote in teams.
Utilized manual settlement tracker for qualifying accounts.
Assisted a team member in our team chat.
95% adherence
Average ACW of 1:50 or less
Secured same day payment on a settlement agreement.
