This bingo card has a free space and 24 words: Assisted a team member in our team chat., Secured payment on an OUTBOUND call., No QA coaching emails., Did not exceed allotted break times (15-minute breaks/30-minute lunches), 100% attendance for the week, Average handle time of 9:00, Total cash collected of 10k., No T&E emails, Secured same day payment on a settlement agreement., Birthday is on an odd numbered day., 15% survey participation rate, Submitted all time exceptions in NICE., Averaged 50 calls., Dropped an inspirational quote in teams., Set up a payment plan on an OUTBOUND call., Has a dog, No sup escalations, Utilized manual settlement tracker for qualifying accounts., Average ACW of 1:50 or less, Total cash collected of 5K., Set up a new payment plan on a balance over $500., Logged in and ready to start the day on time., 95% adherence and Settlement payment plan created..
August Contest! | August Contest! | MONEY, MONEY, | Customer Service | SEPT BINGO CARD 1
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