(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
collecting customer info for thumbtacks
communicate with team before leaving for the day
talked to one tech more than 6 times
returning from lunches and breaks on time
all your techs dispatched by 10AM
collect a payment
jump on main line to help
Help CSR with availability
transfer customer to manager
5 happy calls
remember daily huddle email
Closing out all chats
dispatching 5 techs from outside of your department
rescheduling calls
calling customers to provide ETA towards end of time window
Avg call time under 2 minutes
setting lead for tech
add 5 email addresses
email invoice/estimate to 3 or more customers
verifying 5 addresses using the orange check mark
remove cancellation and reschedule
call back missed calls from dashboard
one dispatcher in seat at all times
converting 3 or more jobs
make sure tech has notes,pics and payment. Is the dispatch fee on the estimate?
