This bingo card has a free space and 29 words: one dispatcher in seat at all times, rescheduling calls, sell a sam plan, remember daily huddle email, dispatching 5 techs from outside of your department, add 5 email addresses, remove cancellation and reschedule, Help CSR with availability, returning from lunches and breaks on time, calling customers to provide ETA towards end of time window, email invoice/estimate to 3 or more customers, call back missed calls from dashboard, transfer customer to manager, motivate technician who is down about last job, Avg call time under 2 minutes, 5 happy calls, verifying 5 addresses using the orange check mark, remove dispatch fee from job, talking to a service manager more than 3 times, jump on main line to help, talked to one tech more than 6 times, collect a payment, all your techs dispatched by 10AM, converting 3 or more jobs, setting lead for tech, collecting customer info for thumbtacks, Closing out all chats, communicate with team before leaving for the day and make sure tech has notes,pics and payment. Is the dispatch fee on the estimate?.
Dispatchers | CSE BINGO | TTN BINGO | OTR | CSR/DSR Bingo
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