(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said
"I hope you have a great day!"
Told the customer about the portal
Wore badge all day
Defused a frustrated customer
Completed 3 requests
Said
"I hope I was able to help you"
Used the customers name
Left good notes on 10 accounts in a row
Introduced yourself to 1 person you don't know
Asked appropriate questions
Used an upbeat tone of voice
Clocked in at least one minute early today
Expressed willingness to help
Said:
"Thank you for calling"
Used polite phrases
Remained calm with an upset customer
Used a cheerful voice
Apologized when appropriate
Show confidence in your answers
Asked:
"Can I put you on hold please?"
Asked:
"Is there anything that I can help you with?:
