(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Introduced yourself to 1 person you don't know
Told the customer about the portal
Said
"What I can do is..."
Said
"I hope I was able to help you"
Expressed willingness to help
Asked:
"Can I put you on hold please?"
Apologized when appropriate
Remained calm with an upset customer
Defused a frustrated customer
Used a cheerful voice
Completed 3 requests
Said:
"We appreciate your business"
Said
"I can assist you by..."
Used the customers name
Said:
"Thank you for calling"
Left good notes on 10 accounts in a row
Used an upbeat tone of voice
Wore badge all day
Clocked in at least one minute early today
Asked:
"Is there anything that I can help you with?:
