(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used an upbeat tone of voice
Wore badge all day
Asked appropriate questions
Asked:
"Can I put you on hold please?"
Clocked in at least one minute early today
Defused a frustrated customer
Said
"I hope I was able to help you"
Said:
"We appreciate your business"
Said
"I can assist you by..."
Told the customer about the portal
Used polite phrases
Used the customers name
Completed 3 requests
Introduced yourself to 1 person you don't know
Used a cheerful voice
Said
"What I can do is..."
Remained calm with an upset customer
Expressed willingness to help
Said:
"Thank you for calling"
Show confidence in your answers
Said
"I hope you have a great day!"
Asked:
"Is there anything that I can help you with?:
