(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Expressed willingness to help
Used the customers name
Used polite phrases
Said
"I hope I was able to help you"
Used an upbeat tone of voice
Told the customer about the portal
Left good notes on 10 accounts in a row
Completed 3 requests
Clocked in at least one minute early today
Said:
"Thank you for calling"
Show confidence in your answers
Apologized when appropriate
Remained calm with an upset customer
Said
"What I can do is..."
Asked appropriate questions
Asked:
"Is there anything that I can help you with?:
