This bingo card has a free space and 24 words: Said: "Thank you for calling", Said: "We appreciate your business", Asked: "Can I put you on hold please?", Asked: "Is there anything that I can help you with?:, Apologized when appropriate, Used the customers name, Left good notes on 10 accounts in a row, Told the customer about the portal, Used a cheerful voice, Defused a frustrated customer, Said "I hope I was able to help you", Said "I hope you have a great day!", Said "I can assist you by...", Said "What I can do is...", Expressed willingness to help, Used an upbeat tone of voice, Used polite phrases, Remained calm with an upset customer, Asked appropriate questions, Show confidence in your answers, Wore badge all day, Clocked in at least one minute early today, Completed 3 requests and Introduced yourself to 1 person you don't know.
Call Center Bingo | Customer Service Bingo | Call Center Bingo PSR Edition | Call Center Bingo | Call Center Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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