(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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7 happy calls
removing dispatch fees from 5 or more jobs
Help 2 or more CSR's with availability
removing cancellation and rescheduling
collect a payment
talk to one tech more than 8 times
adding 5 email addresses to profiles
ALL techs dispatched before 10am
remember daily huddle email
rescheduling 3 or more calls
setting at least 2 leads for techs
communicating with service manager for CSR 2 or more times
closing out all dispatch chats (not just yours)
converting 4 or more jobs
collecting customer info for thumbtacks
motivate technician who is down about last job
all jobs have pics, notes and estimates and they have been sent to customer and status is sent, delivered or read
jump on main line to help
email invoice/estimate to 3 or more customers
dispatching 7 techs outside of your dept
call back 3 or more missed calls from dashboard
talking to one service manager more than 5 times
verifying 5 addresses using orange checkmark
Avg call time under 2 minutes
sell a SAM plan
returning from lunches and breaks on time
one dispatcher in seat at all times
communicate with team before leaving for the day
calling customers to provide ETA towards end of time window
