patientcalled toupdateaddressstayedlateRxrefillhusband orwife callingfor theirspousetook over100 callsthis weeksportsphysicalformasked tospeak to aspecificpersonflushotpatientcalling ontheirbirthdaycallerasked tobe put ona wait listloud child inthebackgroundcallingabout testresultsbooked afollow upappointmentpatientcallingregardinga referralrequestingmedicalrecordsloud pet inthebackgroundbooked labappointmentpatient isa chattyKathyreceivedacomplaintschedulednew patientappointmentinformedcustomeraboutportalasked patient,is thereanything elseI can do foryou?bookedaphysicalcalled toconfirmappointmentcaller hasthe samename asyouwrongnumbercallersaysthank youscheduled atelehealthappointmentpatientsays, holdon let meget a penpatientcalled toupdateaddressstayedlateRxrefillhusband orwife callingfor theirspousetook over100 callsthis weeksportsphysicalformasked tospeak to aspecificpersonflushotpatientcalling ontheirbirthdaycallerasked tobe put ona wait listloud child inthebackgroundcallingabout testresultsbooked afollow upappointmentpatientcallingregardinga referralrequestingmedicalrecordsloud pet inthebackgroundbooked labappointmentpatient isa chattyKathyreceivedacomplaintschedulednew patientappointmentinformedcustomeraboutportalasked patient,is thereanything elseI can do foryou?bookedaphysicalcalled toconfirmappointmentcaller hasthe samename asyouwrongnumbercallersaysthank youscheduled atelehealthappointmentpatientsays, holdon let meget a pen

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. patient called to update address
  2. stayed late
  3. Rx refill
  4. husband or wife calling for their spouse
  5. took over 100 calls this week
  6. sports physical form
  7. asked to speak to a specific person
  8. flu shot
  9. patient calling on their birthday
  10. caller asked to be put on a wait list
  11. loud child in the background
  12. calling about test results
  13. booked a follow up appointment
  14. patient calling regarding a referral
  15. requesting medical records
  16. loud pet in the background
  17. booked lab appointment
  18. patient is a chatty Kathy
  19. received a complaint
  20. scheduled new patient appointment
  21. informed customer about portal
  22. asked patient, is there anything else I can do for you?
  23. booked a physical
  24. called to confirm appointment
  25. caller has the same name as you
  26. wrong number
  27. caller says thank you
  28. scheduled a telehealth appointment
  29. patient says, hold on let me get a pen