(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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informed customer about portal
loud pet in the background
stayed late
flu shot
loud child in the background
patient says, hold on let me get a pen
patient is a chatty Kathy
caller asked to be put on a wait list
requesting medical records
husband or wife calling for their spouse
sports physical form
patient calling on their birthday
calling about test results
scheduled a telehealth appointment
patient called to update address
called to confirm appointment
received a complaint
wrong number
took over 100 calls this week
patient calling regarding a referral
asked to speak to a specific person
Rx refill
booked lab appointment
caller has the same name as you
booked a follow up appointment
booked a physical
scheduled new patient appointment
caller says thank you
asked patient, is there anything else I can do for you?
