(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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asked to speak to a specific person
booked a follow up appointment
patient says, hold on let me get a pen
received a complaint
caller asked to be put on a wait list
called to confirm appointment
booked lab appointment
patient calling regarding a referral
informed customer about portal
patient called to update address
loud pet in the background
Rx refill
patient calling on their birthday
took over 100 calls this week
stayed late
scheduled a telehealth appointment
wrong number
scheduled new patient appointment
patient is a chatty Kathy
husband or wife calling for their spouse
flu shot
asked patient, is there anything else I can do for you?
