callersaysthank youflushotcalled toconfirmappointmentpatientcallingregardinga referralcaller hasthe samename asyoutook over100 callsthis weekbooked afollow upappointmentrequestingmedicalrecordspatientcalling ontheirbirthdaybooked labappointmentloud pet inthebackgroundpatientcalled toupdateaddressRxrefillschedulednew patientappointmentasked tospeak to aspecificpersoninformedcustomeraboutportalcallingabout testresultsasked patient,is thereanything elseI can do foryou?callerasked tobe put ona wait listpatientsays, holdon let meget a penwrongnumberloud child inthebackgroundhusband orwife callingfor theirspousepatient isa chattyKathybookedaphysicalscheduled atelehealthappointmentreceivedacomplaintsportsphysicalformstayedlatecallersaysthank youflushotcalled toconfirmappointmentpatientcallingregardinga referralcaller hasthe samename asyoutook over100 callsthis weekbooked afollow upappointmentrequestingmedicalrecordspatientcalling ontheirbirthdaybooked labappointmentloud pet inthebackgroundpatientcalled toupdateaddressRxrefillschedulednew patientappointmentasked tospeak to aspecificpersoninformedcustomeraboutportalcallingabout testresultsasked patient,is thereanything elseI can do foryou?callerasked tobe put ona wait listpatientsays, holdon let meget a penwrongnumberloud child inthebackgroundhusband orwife callingfor theirspousepatient isa chattyKathybookedaphysicalscheduled atelehealthappointmentreceivedacomplaintsportsphysicalformstayedlate

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller says thank you
  2. flu shot
  3. called to confirm appointment
  4. patient calling regarding a referral
  5. caller has the same name as you
  6. took over 100 calls this week
  7. booked a follow up appointment
  8. requesting medical records
  9. patient calling on their birthday
  10. booked lab appointment
  11. loud pet in the background
  12. patient called to update address
  13. Rx refill
  14. scheduled new patient appointment
  15. asked to speak to a specific person
  16. informed customer about portal
  17. calling about test results
  18. asked patient, is there anything else I can do for you?
  19. caller asked to be put on a wait list
  20. patient says, hold on let me get a pen
  21. wrong number
  22. loud child in the background
  23. husband or wife calling for their spouse
  24. patient is a chatty Kathy
  25. booked a physical
  26. scheduled a telehealth appointment
  27. received a complaint
  28. sports physical form
  29. stayed late