received a complaint scheduled new patient appointment caller asked to be put on a wait list asked patient, is there anything else I can do for you? Rx refill booked lab appointment took over 100 calls this week caller has the same name as you calling about test results booked a physical asked to speak to a specific person patient calling on their birthday scheduled a telehealth appointment sports physical form called to confirm appointment patient is a chatty Kathy loud pet in the background booked a follow up appointment caller says thank you stayed late patient calling regarding a referral loud child in the background patient called to update address flu shot requesting medical records patient says, hold on let me get a pen wrong number husband or wife calling for their spouse informed customer about portal received a complaint scheduled new patient appointment caller asked to be put on a wait list asked patient, is there anything else I can do for you? Rx refill booked lab appointment took over 100 calls this week caller has the same name as you calling about test results booked a physical asked to speak to a specific person patient calling on their birthday scheduled a telehealth appointment sports physical form called to confirm appointment patient is a chatty Kathy loud pet in the background booked a follow up appointment caller says thank you stayed late patient calling regarding a referral loud child in the background patient called to update address flu shot requesting medical records patient says, hold on let me get a pen wrong number husband or wife calling for their spouse informed customer about portal
(Print)
received a complaint
scheduled new patient appointment
caller asked to be put on a wait list
asked patient, is there anything else I can do for you?
Rx refill
booked lab appointment
took over 100 calls this week
caller has the same name as you
calling about test results
booked a physical
asked to speak to a specific person
patient calling on their birthday
scheduled a telehealth appointment
sports physical form
called to confirm appointment
patient is a chatty Kathy
loud pet in the background
booked a follow up appointment
caller says thank you
stayed late
patient calling regarding a referral
loud child in the background
patient called to update address
flu shot
requesting medical records
patient says, hold on let me get a pen
wrong number
husband or wife calling for their spouse
informed customer about portal
