booked labappointmentwrongnumberschedulednew patientappointmentpatientcalled toupdateaddresspatientcalling ontheirbirthdaycaller hasthe samename asyouasked patient,is thereanything elseI can do foryou?called toconfirmappointmentcallerasked tobe put ona wait listflushotpatientcallingregardinga referralsportsphysicalformloud pet inthebackgroundbookedaphysicalbooked afollow upappointmentcallingabout testresultsscheduled atelehealthappointmentreceivedacomplaintpatientsays, holdon let meget a penRxrefillinformedcustomeraboutportalcallersaysthank youloud child inthebackgroundrequestingmedicalrecordsstayedlatepatient isa chattyKathyasked tospeak to aspecificpersontook over100 callsthis weekhusband orwife callingfor theirspousebooked labappointmentwrongnumberschedulednew patientappointmentpatientcalled toupdateaddresspatientcalling ontheirbirthdaycaller hasthe samename asyouasked patient,is thereanything elseI can do foryou?called toconfirmappointmentcallerasked tobe put ona wait listflushotpatientcallingregardinga referralsportsphysicalformloud pet inthebackgroundbookedaphysicalbooked afollow upappointmentcallingabout testresultsscheduled atelehealthappointmentreceivedacomplaintpatientsays, holdon let meget a penRxrefillinformedcustomeraboutportalcallersaysthank youloud child inthebackgroundrequestingmedicalrecordsstayedlatepatient isa chattyKathyasked tospeak to aspecificpersontook over100 callsthis weekhusband orwife callingfor theirspouse

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. booked lab appointment
  2. wrong number
  3. scheduled new patient appointment
  4. patient called to update address
  5. patient calling on their birthday
  6. caller has the same name as you
  7. asked patient, is there anything else I can do for you?
  8. called to confirm appointment
  9. caller asked to be put on a wait list
  10. flu shot
  11. patient calling regarding a referral
  12. sports physical form
  13. loud pet in the background
  14. booked a physical
  15. booked a follow up appointment
  16. calling about test results
  17. scheduled a telehealth appointment
  18. received a complaint
  19. patient says, hold on let me get a pen
  20. Rx refill
  21. informed customer about portal
  22. caller says thank you
  23. loud child in the background
  24. requesting medical records
  25. stayed late
  26. patient is a chatty Kathy
  27. asked to speak to a specific person
  28. took over 100 calls this week
  29. husband or wife calling for their spouse