caller says thank you requesting medical records Rx refill asked patient, is there anything else I can do for you? patient calling regarding a referral received a complaint patient is a chatty Kathy called to confirm appointment scheduled new patient appointment took over 100 calls this week caller asked to be put on a wait list asked to speak to a specific person caller has the same name as you husband or wife calling for their spouse sports physical form booked lab appointment booked a follow up appointment stayed late scheduled a telehealth appointment booked a physical wrong number loud child in the background loud pet in the background patient called to update address flu shot informed customer about portal patient says, hold on let me get a pen patient calling on their birthday calling about test results caller says thank you requesting medical records Rx refill asked patient, is there anything else I can do for you? patient calling regarding a referral received a complaint patient is a chatty Kathy called to confirm appointment scheduled new patient appointment took over 100 calls this week caller asked to be put on a wait list asked to speak to a specific person caller has the same name as you husband or wife calling for their spouse sports physical form booked lab appointment booked a follow up appointment stayed late scheduled a telehealth appointment booked a physical wrong number loud child in the background loud pet in the background patient called to update address flu shot informed customer about portal patient says, hold on let me get a pen patient calling on their birthday calling about test results
(Print)
caller says thank you
requesting medical records
Rx refill
asked patient, is there anything else I can do for you?
patient calling regarding a referral
received a complaint
patient is a chatty Kathy
called to confirm appointment
scheduled new patient appointment
took over 100 calls this week
caller asked to be put on a wait list
asked to speak to a specific person
caller has the same name as you
husband or wife calling for their spouse
sports physical form
booked lab appointment
booked a follow up appointment
stayed late
scheduled a telehealth appointment
booked a physical
wrong number
loud child in the background
loud pet in the background
patient called to update address
flu shot
informed customer about portal
patient says, hold on let me get a pen
patient calling on their birthday
calling about test results
