(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt says "I don't need a referral." for Brain and Spine or WC
help pt with Rx/Rx-refill
patient thanks you by name
caller helped in under 1 minute
figure out who called a pt when they don't know and there are no chart notes/flags
"Thank you
for calling Monterey Spine and Joint"
patient/caller puts you on hold
pt asks why you need DOB
Remained calm with an upset patient
Help a lost pt find the clinic
Used the patients name
transfer to PM scheduler
Let patient know about the portal
told pt to have a great/ good/etc day
Call from CHOMP
ER f/u
connect new pt to a scheduler on first call
transfer pt to MA
Call from SX center
pt calls to tell us they're running late after their appt time.
