(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Let patient know about the portal
Call from SX center
Defused a frustrated patient
took lunch exactly at scheduled time
connect new pt to a scheduler on first call
figure out who called a pt when they don't know and there are no chart notes/flags
caller helped in under 1 minute
transfer pt to MA
patient/caller puts you on hold
told pt to have a great/ good/etc day
Pt says "I don't need a referral." for Brain and Spine or WC
Used the patients name
pt calls to tell us they're running late after their appt time.
