(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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help pt with Rx/Rx-refill
figure out who called a pt when they don't know and there are no chart notes/flags
Call from SX center
Used the patients name
patient/caller puts you on hold
patient thanks you by name
Call from CHOMP
pt asks why you need DOB
Help with a work note
Pt says "I don't need a referral." for Brain and Spine or WC
Defused a frustrated patient
told pt to have a great/ good/etc day
Let patient know about the portal
Remained calm with an upset patient
Apologized when appropriate
ER f/u
transfer pt to MA
pt calls to tell us they're running late after their appt time.
