Noreadytime"Consultantnot trainedon speciallinesproducts"Having aseparateconversationinbackgroundCompletea CRAofferSincerethankyouAt thedealership"You tookmoneyout of myaccount"SpeciallinestransferMentionFloComplaint"Hold onlet me geta pen""I'll callback"RareguidelineDisconnectnoteConvolutedstory to askfor simplerequestRefer customerto outsidesource (i.e.ProgressiveLeasing)Holdmusic<3minutecallWalkthroughtechnologyissue"Why didmy policycancel?!"UnlisteddriverdiscoveredtranslatorMakecustomerlaughAssist isconfusedTurncustomer'sdayaroundMailout aformautopayCaller usesrandomname for youExplaincoveragesNewcarIVTContactassist45+minutecallPHAtransfertransferisclosedKids/pets inbackground3+minutesin readySnapshotfeeSnapshotteam can'tpick upFlorida/Texasrenewal wentupClaimsquestiondrivingUnderwritingnoteNoreadytime"Consultantnot trainedon speciallinesproducts"Having aseparateconversationinbackgroundCompletea CRAofferSincerethankyouAt thedealership"You tookmoneyout of myaccount"SpeciallinestransferMentionFloComplaint"Hold onlet me geta pen""I'll callback"RareguidelineDisconnectnoteConvolutedstory to askfor simplerequestRefer customerto outsidesource (i.e.ProgressiveLeasing)Holdmusic<3minutecallWalkthroughtechnologyissue"Why didmy policycancel?!"UnlisteddriverdiscoveredtranslatorMakecustomerlaughAssist isconfusedTurncustomer'sdayaroundMailout aformautopayCaller usesrandomname for youExplaincoveragesNewcarIVTContactassist45+minutecallPHAtransfertransferisclosedKids/pets inbackground3+minutesin readySnapshotfeeSnapshotteam can'tpick upFlorida/Texasrenewal wentupClaimsquestiondrivingUnderwritingnote

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No ready time
  2. "Consultant not trained on special lines products"
  3. Having a separate conversation in background
  4. Complete a CRA offer
  5. Sincere thank you
  6. At the dealership
  7. "You took money out of my account"
  8. Special lines transfer
  9. Mention Flo
  10. Complaint
  11. "Hold on let me get a pen"
  12. "I'll call back"
  13. Rare guideline
  14. Disconnect note
  15. Convoluted story to ask for simple request
  16. Refer customer to outside source (i.e. Progressive Leasing)
  17. Hold music
  18. <3 minute call
  19. Walk through technology issue
  20. "Why did my policy cancel?!"
  21. Unlisted driver discovered
  22. translator
  23. Make customer laugh
  24. Assist is confused
  25. Turn customer's day around
  26. Mail out a form
  27. autopay
  28. Caller uses random name for you
  29. Explain coverages
  30. New car
  31. IVT
  32. Contact assist
  33. 45+ minute call
  34. PHA transfer
  35. transfer is closed
  36. Kids/pets in background
  37. 3+ minutes in ready
  38. Snapshot fee
  39. Snapshot team can't pick up
  40. Florida/Texas renewal went up
  41. Claims question
  42. driving
  43. Underwriting note