(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Convoluted story to ask for simple request
translator
At the dealership
Complaint
driving
Rare guideline
3+ minutes in ready
<3 minute call
Special lines transfer
Contact assist
Sincere thank you
New car
"I'll call back"
Kids/pets in background
Make customer laugh
transfer is closed
"Consultant not trained on special lines products"
Mention Flo
autopay
Hold music
Explain coverages
45+ minute call
Mail out a form
"Why did my policy cancel?!"
Underwriting note
Snapshot fee
Refer customer to outside source (i.e. Progressive Leasing)
