DisconnectnotetranslatorMakecustomerlaughMentionFloPHAtransferUnderwritingnoteFlorida/Texasrenewal wentupSincerethankyou"Consultantnot trainedon speciallinesproducts"Speciallinestransfer<3minutecallContactassistHoldmusic"Hold onlet me geta pen"Assist isconfusedRareguidelineExplaincoveragesClaimsquestionAt thedealershipSnapshotteam can'tpick updrivingNewcarComplaintautopayMailout aformtransferisclosed"I'll callback"Completea CRAoffer"You tookmoneyout of myaccount"Refer customerto outsidesource (i.e.ProgressiveLeasing)3+minutesin readyKids/pets inbackgroundTurncustomer'sdayaroundHaving aseparateconversationinbackgroundNoreadytimeCaller usesrandomname for youConvolutedstory to askfor simplerequestIVTWalkthroughtechnologyissue"Why didmy policycancel?!"45+minutecallSnapshotfeeUnlisteddriverdiscoveredDisconnectnotetranslatorMakecustomerlaughMentionFloPHAtransferUnderwritingnoteFlorida/Texasrenewal wentupSincerethankyou"Consultantnot trainedon speciallinesproducts"Speciallinestransfer<3minutecallContactassistHoldmusic"Hold onlet me geta pen"Assist isconfusedRareguidelineExplaincoveragesClaimsquestionAt thedealershipSnapshotteam can'tpick updrivingNewcarComplaintautopayMailout aformtransferisclosed"I'll callback"Completea CRAoffer"You tookmoneyout of myaccount"Refer customerto outsidesource (i.e.ProgressiveLeasing)3+minutesin readyKids/pets inbackgroundTurncustomer'sdayaroundHaving aseparateconversationinbackgroundNoreadytimeCaller usesrandomname for youConvolutedstory to askfor simplerequestIVTWalkthroughtechnologyissue"Why didmy policycancel?!"45+minutecallSnapshotfeeUnlisteddriverdiscovered

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Disconnect note
  2. translator
  3. Make customer laugh
  4. Mention Flo
  5. PHA transfer
  6. Underwriting note
  7. Florida/Texas renewal went up
  8. Sincere thank you
  9. "Consultant not trained on special lines products"
  10. Special lines transfer
  11. <3 minute call
  12. Contact assist
  13. Hold music
  14. "Hold on let me get a pen"
  15. Assist is confused
  16. Rare guideline
  17. Explain coverages
  18. Claims question
  19. At the dealership
  20. Snapshot team can't pick up
  21. driving
  22. New car
  23. Complaint
  24. autopay
  25. Mail out a form
  26. transfer is closed
  27. "I'll call back"
  28. Complete a CRA offer
  29. "You took money out of my account"
  30. Refer customer to outside source (i.e. Progressive Leasing)
  31. 3+ minutes in ready
  32. Kids/pets in background
  33. Turn customer's day around
  34. Having a separate conversation in background
  35. No ready time
  36. Caller uses random name for you
  37. Convoluted story to ask for simple request
  38. IVT
  39. Walk through technology issue
  40. "Why did my policy cancel?!"
  41. 45+ minute call
  42. Snapshot fee
  43. Unlisted driver discovered