Noreadytime"Why didmy policycancel?!"SpeciallinestransferSnapshotteam can'tpick upSincerethankyou<3minutecalltransferisclosedNewcarContactassisttranslatorautopayConvolutedstory to askfor simplerequestIVTCaller usesrandomname for you3+minutesin readySnapshotfeeAt thedealership"Consultantnot trainedon speciallinesproducts"Mailout aformCompletea CRAofferRefer customerto outsidesource (i.e.ProgressiveLeasing)"You tookmoneyout of myaccount"ClaimsquestionUnlisteddriverdiscoveredMakecustomerlaughDisconnectnoteHaving aseparateconversationinbackground45+minutecallComplaintKids/pets inbackground"I'll callback"Assist isconfusedMentionFloPHAtransfer"Hold onlet me geta pen"Florida/Texasrenewal wentupExplaincoveragesRareguidelineWalkthroughtechnologyissuedrivingHoldmusicUnderwritingnoteTurncustomer'sdayaroundNoreadytime"Why didmy policycancel?!"SpeciallinestransferSnapshotteam can'tpick upSincerethankyou<3minutecalltransferisclosedNewcarContactassisttranslatorautopayConvolutedstory to askfor simplerequestIVTCaller usesrandomname for you3+minutesin readySnapshotfeeAt thedealership"Consultantnot trainedon speciallinesproducts"Mailout aformCompletea CRAofferRefer customerto outsidesource (i.e.ProgressiveLeasing)"You tookmoneyout of myaccount"ClaimsquestionUnlisteddriverdiscoveredMakecustomerlaughDisconnectnoteHaving aseparateconversationinbackground45+minutecallComplaintKids/pets inbackground"I'll callback"Assist isconfusedMentionFloPHAtransfer"Hold onlet me geta pen"Florida/Texasrenewal wentupExplaincoveragesRareguidelineWalkthroughtechnologyissuedrivingHoldmusicUnderwritingnoteTurncustomer'sdayaround

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No ready time
  2. "Why did my policy cancel?!"
  3. Special lines transfer
  4. Snapshot team can't pick up
  5. Sincere thank you
  6. <3 minute call
  7. transfer is closed
  8. New car
  9. Contact assist
  10. translator
  11. autopay
  12. Convoluted story to ask for simple request
  13. IVT
  14. Caller uses random name for you
  15. 3+ minutes in ready
  16. Snapshot fee
  17. At the dealership
  18. "Consultant not trained on special lines products"
  19. Mail out a form
  20. Complete a CRA offer
  21. Refer customer to outside source (i.e. Progressive Leasing)
  22. "You took money out of my account"
  23. Claims question
  24. Unlisted driver discovered
  25. Make customer laugh
  26. Disconnect note
  27. Having a separate conversation in background
  28. 45+ minute call
  29. Complaint
  30. Kids/pets in background
  31. "I'll call back"
  32. Assist is confused
  33. Mention Flo
  34. PHA transfer
  35. "Hold on let me get a pen"
  36. Florida/Texas renewal went up
  37. Explain coverages
  38. Rare guideline
  39. Walk through technology issue
  40. driving
  41. Hold music
  42. Underwriting note
  43. Turn customer's day around