"Why didmy policycancel?!"45+minutecallNewcarExplaincoveragesCaller usesrandomname for youMentionFloPHAtransfer<3minutecallRefer customerto outsidesource (i.e.ProgressiveLeasing)Completea CRAofferHaving aseparateconversationinbackgroundDisconnectnoteFlorida/Texasrenewal wentupUnderwritingnoteAssist isconfusedMailout aformKids/pets inbackgroundUnlisteddriverdiscovered3+minutesin readyContactassist"You tookmoneyout of myaccount"NoreadytimeMakecustomerlaughtranslatorClaimsquestionautopay"Consultantnot trainedon speciallinesproducts"Turncustomer'sdayaroundHoldmusicConvolutedstory to askfor simplerequest"I'll callback""Hold onlet me geta pen"Snapshotteam can'tpick upSpeciallinestransferSnapshotfeetransferisclosedSincerethankyouRareguidelineComplaintIVTdrivingWalkthroughtechnologyissueAt thedealership"Why didmy policycancel?!"45+minutecallNewcarExplaincoveragesCaller usesrandomname for youMentionFloPHAtransfer<3minutecallRefer customerto outsidesource (i.e.ProgressiveLeasing)Completea CRAofferHaving aseparateconversationinbackgroundDisconnectnoteFlorida/Texasrenewal wentupUnderwritingnoteAssist isconfusedMailout aformKids/pets inbackgroundUnlisteddriverdiscovered3+minutesin readyContactassist"You tookmoneyout of myaccount"NoreadytimeMakecustomerlaughtranslatorClaimsquestionautopay"Consultantnot trainedon speciallinesproducts"Turncustomer'sdayaroundHoldmusicConvolutedstory to askfor simplerequest"I'll callback""Hold onlet me geta pen"Snapshotteam can'tpick upSpeciallinestransferSnapshotfeetransferisclosedSincerethankyouRareguidelineComplaintIVTdrivingWalkthroughtechnologyissueAt thedealership

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Why did my policy cancel?!"
  2. 45+ minute call
  3. New car
  4. Explain coverages
  5. Caller uses random name for you
  6. Mention Flo
  7. PHA transfer
  8. <3 minute call
  9. Refer customer to outside source (i.e. Progressive Leasing)
  10. Complete a CRA offer
  11. Having a separate conversation in background
  12. Disconnect note
  13. Florida/Texas renewal went up
  14. Underwriting note
  15. Assist is confused
  16. Mail out a form
  17. Kids/pets in background
  18. Unlisted driver discovered
  19. 3+ minutes in ready
  20. Contact assist
  21. "You took money out of my account"
  22. No ready time
  23. Make customer laugh
  24. translator
  25. Claims question
  26. autopay
  27. "Consultant not trained on special lines products"
  28. Turn customer's day around
  29. Hold music
  30. Convoluted story to ask for simple request
  31. "I'll call back"
  32. "Hold on let me get a pen"
  33. Snapshot team can't pick up
  34. Special lines transfer
  35. Snapshot fee
  36. transfer is closed
  37. Sincere thank you
  38. Rare guideline
  39. Complaint
  40. IVT
  41. driving
  42. Walk through technology issue
  43. At the dealership