(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PHA transfer
Contact assist
At the dealership
45+ minute call
Unlisted driver discovered
autopay
Special lines transfer
"Hold on let me get a pen"
Disconnect note
Sincere thank you
Claims question
Rare guideline
Kids/pets in background
Explain coverages
Refer customer to outside source (i.e. Progressive Leasing)
Turn customer's day around
translator
Caller uses random name for you
Convoluted story to ask for simple request
Underwriting note
No ready time
New car
transfer is closed
Mention Flo
driving
Florida/Texas renewal went up
Complete a CRA offer
Complaint
Mail out a form
Make customer laugh
Hold music
Walk through technology issue
"I'll call back"
"Why did my policy cancel?!"
"Consultant not trained on special lines products"
