(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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transfer is closed
Assist is confused
<3 minute call
At the dealership
Sincere thank you
Complete a CRA offer
PHA transfer
New car
"You took money out of my account"
"I'll call back"
Complaint
Claims question
45+ minute call
"Why did my policy cancel?!"
autopay
Mention Flo
Rare guideline
Florida/Texas renewal went up
Make customer laugh
3+ minutes in ready
Kids/pets in background
IVT
Having a separate conversation in background
Unlisted driver discovered
Underwriting note
driving
Disconnect note
Walk through technology issue
Special lines transfer
Snapshot fee
Convoluted story to ask for simple request
Explain coverages
Caller uses random name for you
Contact assist
translator
Refer customer to outside source (i.e. Progressive Leasing)
Turn customer's day around
Mail out a form
"Hold on let me get a pen"
Hold music
Snapshot team can't pick up
"Consultant not trained on special lines products"
