Completea CRAofferRareguideline"You tookmoneyout of myaccount"SnapshotfeeMentionFlotransferisclosedFlorida/Texasrenewal wentupClaimsquestiondriving45+minutecallHaving aseparateconversationinbackground"Consultantnot trainedon speciallinesproducts"Refer customerto outsidesource (i.e.ProgressiveLeasing)ExplaincoveragesAt thedealershipMakecustomerlaughSpeciallinestransferConvolutedstory to askfor simplerequestNoreadytimeWalkthroughtechnologyissueUnlisteddriverdiscoveredtranslatorMailout aformHoldmusicIVTautopay"Hold onlet me geta pen"Caller usesrandomname for youSnapshotteam can'tpick upNewcar3+minutesin readyComplaintDisconnectnote"Why didmy policycancel?!""I'll callback"PHAtransferUnderwritingnote<3minutecallKids/pets inbackgroundAssist isconfusedSincerethankyouContactassistTurncustomer'sdayaroundCompletea CRAofferRareguideline"You tookmoneyout of myaccount"SnapshotfeeMentionFlotransferisclosedFlorida/Texasrenewal wentupClaimsquestiondriving45+minutecallHaving aseparateconversationinbackground"Consultantnot trainedon speciallinesproducts"Refer customerto outsidesource (i.e.ProgressiveLeasing)ExplaincoveragesAt thedealershipMakecustomerlaughSpeciallinestransferConvolutedstory to askfor simplerequestNoreadytimeWalkthroughtechnologyissueUnlisteddriverdiscoveredtranslatorMailout aformHoldmusicIVTautopay"Hold onlet me geta pen"Caller usesrandomname for youSnapshotteam can'tpick upNewcar3+minutesin readyComplaintDisconnectnote"Why didmy policycancel?!""I'll callback"PHAtransferUnderwritingnote<3minutecallKids/pets inbackgroundAssist isconfusedSincerethankyouContactassistTurncustomer'sdayaround

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a CRA offer
  2. Rare guideline
  3. "You took money out of my account"
  4. Snapshot fee
  5. Mention Flo
  6. transfer is closed
  7. Florida/Texas renewal went up
  8. Claims question
  9. driving
  10. 45+ minute call
  11. Having a separate conversation in background
  12. "Consultant not trained on special lines products"
  13. Refer customer to outside source (i.e. Progressive Leasing)
  14. Explain coverages
  15. At the dealership
  16. Make customer laugh
  17. Special lines transfer
  18. Convoluted story to ask for simple request
  19. No ready time
  20. Walk through technology issue
  21. Unlisted driver discovered
  22. translator
  23. Mail out a form
  24. Hold music
  25. IVT
  26. autopay
  27. "Hold on let me get a pen"
  28. Caller uses random name for you
  29. Snapshot team can't pick up
  30. New car
  31. 3+ minutes in ready
  32. Complaint
  33. Disconnect note
  34. "Why did my policy cancel?!"
  35. "I'll call back"
  36. PHA transfer
  37. Underwriting note
  38. <3 minute call
  39. Kids/pets in background
  40. Assist is confused
  41. Sincere thank you
  42. Contact assist
  43. Turn customer's day around