<3minutecallTurncustomer'sdayaroundtranslatorUnlisteddriverdiscoveredAt thedealershipautopay45+minutecallSnapshotfee"Consultantnot trainedon speciallinesproducts"MentionFlo"Hold onlet me geta pen"NewcarComplaintWalkthroughtechnologyissuePHAtransferIVT"You tookmoneyout of myaccount"Kids/pets inbackgroundMakecustomerlaughtransferisclosedContactassistSpeciallinestransfer"Why didmy policycancel?!""I'll callback"drivingDisconnectnoteHaving aseparateconversationinbackgroundMailout aformNoreadytimeConvolutedstory to askfor simplerequestClaimsquestionUnderwritingnoteRareguidelineCaller usesrandomname for youCompletea CRAoffer3+minutesin readyAssist isconfusedExplaincoveragesSnapshotteam can'tpick upFlorida/Texasrenewal wentupSincerethankyouRefer customerto outsidesource (i.e.ProgressiveLeasing)Holdmusic<3minutecallTurncustomer'sdayaroundtranslatorUnlisteddriverdiscoveredAt thedealershipautopay45+minutecallSnapshotfee"Consultantnot trainedon speciallinesproducts"MentionFlo"Hold onlet me geta pen"NewcarComplaintWalkthroughtechnologyissuePHAtransferIVT"You tookmoneyout of myaccount"Kids/pets inbackgroundMakecustomerlaughtransferisclosedContactassistSpeciallinestransfer"Why didmy policycancel?!""I'll callback"drivingDisconnectnoteHaving aseparateconversationinbackgroundMailout aformNoreadytimeConvolutedstory to askfor simplerequestClaimsquestionUnderwritingnoteRareguidelineCaller usesrandomname for youCompletea CRAoffer3+minutesin readyAssist isconfusedExplaincoveragesSnapshotteam can'tpick upFlorida/Texasrenewal wentupSincerethankyouRefer customerto outsidesource (i.e.ProgressiveLeasing)Holdmusic

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. <3 minute call
  2. Turn customer's day around
  3. translator
  4. Unlisted driver discovered
  5. At the dealership
  6. autopay
  7. 45+ minute call
  8. Snapshot fee
  9. "Consultant not trained on special lines products"
  10. Mention Flo
  11. "Hold on let me get a pen"
  12. New car
  13. Complaint
  14. Walk through technology issue
  15. PHA transfer
  16. IVT
  17. "You took money out of my account"
  18. Kids/pets in background
  19. Make customer laugh
  20. transfer is closed
  21. Contact assist
  22. Special lines transfer
  23. "Why did my policy cancel?!"
  24. "I'll call back"
  25. driving
  26. Disconnect note
  27. Having a separate conversation in background
  28. Mail out a form
  29. No ready time
  30. Convoluted story to ask for simple request
  31. Claims question
  32. Underwriting note
  33. Rare guideline
  34. Caller uses random name for you
  35. Complete a CRA offer
  36. 3+ minutes in ready
  37. Assist is confused
  38. Explain coverages
  39. Snapshot team can't pick up
  40. Florida/Texas renewal went up
  41. Sincere thank you
  42. Refer customer to outside source (i.e. Progressive Leasing)
  43. Hold music