(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller uses random name for you
PHA transfer
Claims question
45+ minute call
transfer is closed
3+ minutes in ready
Convoluted story to ask for simple request
Having a separate conversation in background
Disconnect note
New car
Mail out a form
Make customer laugh
driving
translator
Turn customer's day around
Snapshot fee
"I'll call back"
"Why did my policy cancel?!"
Complaint
Kids/pets in background
Underwriting note
Snapshot team can't pick up
"Hold on let me get a pen"
Explain coverages
No ready time
Florida/Texas renewal went up
Mention Flo
"Consultant not trained on special lines products"
Complete a CRA offer
Assist is confused
At the dealership
IVT
Special lines transfer
Contact assist
autopay
Sincere thank you
Refer customer to outside source (i.e. Progressive Leasing)
