UnlisteddriverdiscoveredExplaincoveragesautopayMakecustomerlaughSnapshotteam can'tpick up<3minutecallTurncustomer'sdayaroundRefer customerto outsidesource (i.e.ProgressiveLeasing)Florida/Texasrenewal wentupComplaint"Consultantnot trainedon speciallinesproducts"Claimsquestion3+minutesin readyCaller usesrandomname for youKids/pets inbackgroundSpeciallinestransfertranslatorIVTtransferisclosedAssist isconfused"You tookmoneyout of myaccount"SnapshotfeeMailout aformRareguidelineNewcardrivingCompletea CRAoffer"I'll callback"Convolutedstory to askfor simplerequestUnderwritingnoteSincerethankyouHoldmusicNoreadytimeWalkthroughtechnologyissueHaving aseparateconversationinbackgroundMentionFlo"Hold onlet me geta pen""Why didmy policycancel?!"PHAtransferAt thedealership45+minutecallContactassistDisconnectnoteUnlisteddriverdiscoveredExplaincoveragesautopayMakecustomerlaughSnapshotteam can'tpick up<3minutecallTurncustomer'sdayaroundRefer customerto outsidesource (i.e.ProgressiveLeasing)Florida/Texasrenewal wentupComplaint"Consultantnot trainedon speciallinesproducts"Claimsquestion3+minutesin readyCaller usesrandomname for youKids/pets inbackgroundSpeciallinestransfertranslatorIVTtransferisclosedAssist isconfused"You tookmoneyout of myaccount"SnapshotfeeMailout aformRareguidelineNewcardrivingCompletea CRAoffer"I'll callback"Convolutedstory to askfor simplerequestUnderwritingnoteSincerethankyouHoldmusicNoreadytimeWalkthroughtechnologyissueHaving aseparateconversationinbackgroundMentionFlo"Hold onlet me geta pen""Why didmy policycancel?!"PHAtransferAt thedealership45+minutecallContactassistDisconnectnote

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlisted driver discovered
  2. Explain coverages
  3. autopay
  4. Make customer laugh
  5. Snapshot team can't pick up
  6. <3 minute call
  7. Turn customer's day around
  8. Refer customer to outside source (i.e. Progressive Leasing)
  9. Florida/Texas renewal went up
  10. Complaint
  11. "Consultant not trained on special lines products"
  12. Claims question
  13. 3+ minutes in ready
  14. Caller uses random name for you
  15. Kids/pets in background
  16. Special lines transfer
  17. translator
  18. IVT
  19. transfer is closed
  20. Assist is confused
  21. "You took money out of my account"
  22. Snapshot fee
  23. Mail out a form
  24. Rare guideline
  25. New car
  26. driving
  27. Complete a CRA offer
  28. "I'll call back"
  29. Convoluted story to ask for simple request
  30. Underwriting note
  31. Sincere thank you
  32. Hold music
  33. No ready time
  34. Walk through technology issue
  35. Having a separate conversation in background
  36. Mention Flo
  37. "Hold on let me get a pen"
  38. "Why did my policy cancel?!"
  39. PHA transfer
  40. At the dealership
  41. 45+ minute call
  42. Contact assist
  43. Disconnect note