(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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driving
Mention Flo
Assist is confused
At the dealership
Claims question
Explain coverages
Special lines transfer
Make customer laugh
transfer is closed
Having a separate conversation in background
Contact assist
Unlisted driver discovered
Disconnect note
Complete a CRA offer
45+ minute call
Mail out a form
Rare guideline
"Hold on let me get a pen"
translator
Underwriting note
"Consultant not trained on special lines products"
PHA transfer
Hold music
Turn customer's day around
Convoluted story to ask for simple request
Florida/Texas renewal went up
Snapshot fee
Complaint
New car
"Why did my policy cancel?!"
IVT
Refer customer to outside source (i.e. Progressive Leasing)
