Caller usesrandomname for youContactassistDisconnectnoteMentionFloUnlisteddriverdiscoveredHaving aseparateconversationinbackground"Why didmy policycancel?!"autopayPHAtransferCompletea CRAofferNoreadytime"I'll callback"3+minutesin ready<3minutecallWalkthroughtechnologyissueSpeciallinestransfer"Hold onlet me geta pen"Refer customerto outsidesource (i.e.ProgressiveLeasing)HoldmusicAssist isconfusedClaimsquestion"Consultantnot trainedon speciallinesproducts"NewcartransferisclosedSnapshotfeedrivingAt thedealershipComplaintIVT45+minutecallSincerethankyouRareguideline"You tookmoneyout of myaccount"ExplaincoveragesConvolutedstory to askfor simplerequesttranslatorTurncustomer'sdayaroundMailout aformUnderwritingnoteKids/pets inbackgroundFlorida/Texasrenewal wentupMakecustomerlaughSnapshotteam can'tpick upCaller usesrandomname for youContactassistDisconnectnoteMentionFloUnlisteddriverdiscoveredHaving aseparateconversationinbackground"Why didmy policycancel?!"autopayPHAtransferCompletea CRAofferNoreadytime"I'll callback"3+minutesin ready<3minutecallWalkthroughtechnologyissueSpeciallinestransfer"Hold onlet me geta pen"Refer customerto outsidesource (i.e.ProgressiveLeasing)HoldmusicAssist isconfusedClaimsquestion"Consultantnot trainedon speciallinesproducts"NewcartransferisclosedSnapshotfeedrivingAt thedealershipComplaintIVT45+minutecallSincerethankyouRareguideline"You tookmoneyout of myaccount"ExplaincoveragesConvolutedstory to askfor simplerequesttranslatorTurncustomer'sdayaroundMailout aformUnderwritingnoteKids/pets inbackgroundFlorida/Texasrenewal wentupMakecustomerlaughSnapshotteam can'tpick up

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller uses random name for you
  2. Contact assist
  3. Disconnect note
  4. Mention Flo
  5. Unlisted driver discovered
  6. Having a separate conversation in background
  7. "Why did my policy cancel?!"
  8. autopay
  9. PHA transfer
  10. Complete a CRA offer
  11. No ready time
  12. "I'll call back"
  13. 3+ minutes in ready
  14. <3 minute call
  15. Walk through technology issue
  16. Special lines transfer
  17. "Hold on let me get a pen"
  18. Refer customer to outside source (i.e. Progressive Leasing)
  19. Hold music
  20. Assist is confused
  21. Claims question
  22. "Consultant not trained on special lines products"
  23. New car
  24. transfer is closed
  25. Snapshot fee
  26. driving
  27. At the dealership
  28. Complaint
  29. IVT
  30. 45+ minute call
  31. Sincere thank you
  32. Rare guideline
  33. "You took money out of my account"
  34. Explain coverages
  35. Convoluted story to ask for simple request
  36. translator
  37. Turn customer's day around
  38. Mail out a form
  39. Underwriting note
  40. Kids/pets in background
  41. Florida/Texas renewal went up
  42. Make customer laugh
  43. Snapshot team can't pick up