WalkthroughtechnologyissueNoreadytime3+minutesin readyFlorida/Texasrenewal wentup<3minutecallComplaint"You tookmoneyout of myaccount"PHAtransfer"Consultantnot trainedon speciallinesproducts""Hold onlet me geta pen"UnlisteddriverdiscoveredRareguidelineSnapshotteam can'tpick upKids/pets inbackgroundTurncustomer'sdayaroundUnderwritingnoteMailout aformMakecustomerlaughSincerethankyouExplaincoveragesdrivingAssist isconfusedtransferisclosedIVTautopayAt thedealershipClaimsquestionHaving aseparateconversationinbackgroundSpeciallinestransfer45+minutecallHoldmusicCompletea CRAofferRefer customerto outsidesource (i.e.ProgressiveLeasing)translatorContactassist"Why didmy policycancel?!"SnapshotfeeConvolutedstory to askfor simplerequestDisconnectnoteNewcarCaller usesrandomname for youMentionFlo"I'll callback"WalkthroughtechnologyissueNoreadytime3+minutesin readyFlorida/Texasrenewal wentup<3minutecallComplaint"You tookmoneyout of myaccount"PHAtransfer"Consultantnot trainedon speciallinesproducts""Hold onlet me geta pen"UnlisteddriverdiscoveredRareguidelineSnapshotteam can'tpick upKids/pets inbackgroundTurncustomer'sdayaroundUnderwritingnoteMailout aformMakecustomerlaughSincerethankyouExplaincoveragesdrivingAssist isconfusedtransferisclosedIVTautopayAt thedealershipClaimsquestionHaving aseparateconversationinbackgroundSpeciallinestransfer45+minutecallHoldmusicCompletea CRAofferRefer customerto outsidesource (i.e.ProgressiveLeasing)translatorContactassist"Why didmy policycancel?!"SnapshotfeeConvolutedstory to askfor simplerequestDisconnectnoteNewcarCaller usesrandomname for youMentionFlo"I'll callback"

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk through technology issue
  2. No ready time
  3. 3+ minutes in ready
  4. Florida/Texas renewal went up
  5. <3 minute call
  6. Complaint
  7. "You took money out of my account"
  8. PHA transfer
  9. "Consultant not trained on special lines products"
  10. "Hold on let me get a pen"
  11. Unlisted driver discovered
  12. Rare guideline
  13. Snapshot team can't pick up
  14. Kids/pets in background
  15. Turn customer's day around
  16. Underwriting note
  17. Mail out a form
  18. Make customer laugh
  19. Sincere thank you
  20. Explain coverages
  21. driving
  22. Assist is confused
  23. transfer is closed
  24. IVT
  25. autopay
  26. At the dealership
  27. Claims question
  28. Having a separate conversation in background
  29. Special lines transfer
  30. 45+ minute call
  31. Hold music
  32. Complete a CRA offer
  33. Refer customer to outside source (i.e. Progressive Leasing)
  34. translator
  35. Contact assist
  36. "Why did my policy cancel?!"
  37. Snapshot fee
  38. Convoluted story to ask for simple request
  39. Disconnect note
  40. New car
  41. Caller uses random name for you
  42. Mention Flo
  43. "I'll call back"