This bingo card has a free space and 43 words: "Hold on let me get a pen", 3+ minutes in ready, Walk through technology issue, Contact assist, Unlisted driver discovered, Sincere thank you, Complaint, 45+ minute call, Florida/Texas renewal went up, Kids/pets in background, Make customer laugh, Disconnect note, Caller uses random name for you, Having a separate conversation in background, At the dealership, Mention Flo, Mail out a form, PHA transfer, "Consultant not trained on special lines products", Assist is confused, IVT, "I'll call back", Convoluted story to ask for simple request, "You took money out of my account", No ready time, Hold music, Snapshot team can't pick up, Turn customer's day around, <3 minute call, Underwriting note, New car, Snapshot fee, transfer is closed, translator, driving, Claims question, "Why did my policy cancel?!", Rare guideline, Explain coverages, autopay, Refer customer to outside source (i.e. Progressive Leasing), Special lines transfer and Complete a CRA offer.
BINGO | BINGO | Marriott Bingo | Communications Bingo #1 | call center bingo
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